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Best Western Plus Dunfermline Crossford Keavil House Hotel

4.0 star property

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Photo gallery for Best Western Plus Dunfermline Crossford Keavil House Hotel

Indoor pool, pool loungers
Couples treatment room(s), body treatments, hot stone massages
Aerial view
Restaurant
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Crossford, Dunfermline, Scotland, KY12 8NN
  • Place, Dunfermline Golf Club
    ‪6 min walk‬
  • Place, Knockhill Racing Circuit
    ‪15 min drive‬
  • Place, Edinburgh Castle
    ‪38 min drive‬
  • Airport, Edinburgh (EDI)
    ‪24 min drive‬

Room options

View all photos for Comfort Room, 2 Single Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Comfort Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Executive Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed (Family)

In-room safe, desk, soundproofing, iron/ironing board

Executive Room, 1 Double Bed with Sofa bed (Family)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Comfort Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed) | In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • Sleeps 2

Executive Twin Room

  • Sleeps 2

Executive Double Room

  • Sleeps 2

Comfort Standard Twin Room

  • Sleeps 2

Comfort Standard Double Room

  • Sleeps 2

Executive Family Room

  • Sleeps 4

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Exterior
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About this property

Best Western Plus Dunfermline Crossford Keavil House Hotel

Hotel in Dunfermline with health club and sauna
This smoke-free hotel features an indoor pool, a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site.
Best Western Plus Dunfermline Crossford Keavil House Hotel offers 69 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Dunfermline hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Dunfermline Crossford Keavil House Hotel. During your stay, you'll be within walking distance of Dunfermline Golf Club. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • 13 minutes on foot from Dunfermline Golf Club and a 4-minute drive from Pittencrieff Park
  • Pets welcome for a fee
Best Western Plus Dunfermline Crossford Keavil House Hotel offers its guests a kids' pool, an indoor pool, a health club, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 3 meeting rooms are available. Event space at this hotel measures 161 square feet (15 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the business-friendly Best Western Plus Dunfermline Crossford Keavil House Hotel. Self parking is free.

This 4-star Dunfermline hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 9:30 AM.
Best Western Plus Dunfermline Crossford Keavil House Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 9:30 AM on weekends; GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 161 square feet of conference space
  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 23 December and 27 December.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per accommodation, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 15 for adults and from GBP 7.5 for children
  • Pet fee: GBP 10.00 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Plus Keavil House Hotel
Best Western Plus Keavil House Dunfermline
Best Western Plus Keavil House
Best Western Plus Keavil House Hotel Dunfermline
Best Western Plus Crossford Keavil House Hotel
Best Western Plus Dunfermline Crossford Keavil House
Best Western Plus Crossford Keavil House
Best Western Keavil Hotel
Dunfermline Best Western
Best Western Dunfermline
Best Western Plus Dunfermline Crossford Keavil House Hotel Hotel

Best Western Plus Dunfermline Crossford Keavil House Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 329 out of 693 reviews
Rating 8 - Good. 208 out of 693 reviews
Rating 6 - Okay. 91 out of 693 reviews
Rating 4 - Poor. 33 out of 693 reviews
Rating 2 - Terrible. 32 out of 693 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

David

Stayed 1 night in Oct 2025

2/10 Terrible

April

Stayed 3 nights in Oct 2025

6/10 Okay

stanley

Stayed 1 night in Oct 2025

8/10 Good

Sheila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff. Spacious room
Stayed 1 night in Oct 2025

10/10 Excellent

KENNETH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could do with a more varied dinner menu !
Stayed 1 night in Oct 2025

4/10 Poor

John

Business traveller
Disliked: Property conditions & facilities
Room i was given was not a 4 star room, no curtains only wooden shutters that didn't close, tv you couldn't watch because of.its location, dead insects in bath room light, etc. Room picture was not any like any of the pictures on website. I would say 1 star at the best.
Stayed 1 night in Oct 2025

8/10 Good

Swizel

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Caroline

Liked: Staff & service
Food was good for breakfast and dinner but dinner and drinks every expensive. Pool and gym the best part very relaxing
Stayed 2 nights in Oct 2025

6/10 Okay

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Easy check in. Had a big room which was clean and comfortable but very dated. For example net curtains had big holes in! The bed was comfortable. The bathroom clean and nice towels but the shower was very hot and the control didn’t cool the temperature down. Also the radiator was either off of extremely hot. We had it turned down to lowest temperature but it was still extremely hot making the room unbearably hot so we left it switched off. Our room was above the kitchen area and we were woken at 6 by very loud music coming from the kitchen area. We rang reception to complain but couldn’t get an answer. This is our second stay at the hotel but probably wouldn’t stay again.
Stayed 2 nights in Oct 2025

2/10 Terrible

Gary

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

There was nothing good about the stay, I followed your description of the hotel and it was not a true reflection of the hotel. I will not stay here again and feel cheated having paid upfront otherwise I would have moved hotels. The shower was covered with long black hair before me taking a shower and this remained on the shower wall for the 3 nights. Disgusting…. The bed was made but the tea, coffee etc wasn’t replenished.
Stayed 3 nights in Oct 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Amenities
Amazing place to stay had a great time staff was great as well
Stayed 2 nights in Sep 2025

6/10 Okay

Gavin

Business traveller
Disliked: Staff & service, property conditions & facilities
Rooms are dates, window was taped shut unable to open.
Stayed 1 night in Oct 2025

10/10 Excellent

Conor

Stayed 1 night in Sep 2025

6/10 Okay

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and in a nice area. The rooms are large, beds are comfortable and enough room for your luggage. The food at the restaurant was very good. Expedia and the hotel website states that the property has laundry service and a place to do your own laundry. We were counting on that as we needed to do laundry. The hotel does NOT have either of those services. The manager was able to help us out and did a small load of laundry for us. Overall we would definitely stay there again.
Stayed 3 nights in Sep 2025

6/10 Okay

ANNA

Business traveller
Stayed 1 night in Sep 2025

10/10 Excellent

Conor

Stayed 1 night in Sep 2025

6/10 Okay

Tony

Travelled with partner
The standard room was satisfactory but somewhat tired. Access to hangers in the wardrobe was restricted and fiddly because of the enclosed design of the unit. We requested the environmentally friendly light room service option, but the room wasn't serviced at all. The hospitality beverages could have been better stocked, and there was no bottled water, though a jug of tap water was provided on request. The staff were pleasant and friendly, but inefficient. The meals were fine but the service slow and, in the case of some drinks, inaccurate. We had guests for afternoon tea, but had to chase for service.
Stayed 2 nights in Sep 2025

4/10 Poor

Gavin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

PAUL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly, helpful staff.
Stayed 1 night in Sep 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice dinner, fish & chips.
Stayed 2 nights in Aug 2025

2/10 Terrible

John, OFallon

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Internet never worked and staff couldn’t fix it. Heat did not work first night. Fire at 23:00, stood in the cold for an hour, never an attempt to get us to the pool building to stay warm, no explanation. Watched the maintenance man electrocute himself twice while we at breakfast. But the worst part, was Best Western refused to credit my account for the stay as it was booked on Expedia. The company website was XX / night higher, essentially I am paying for my own rewards. I am done with Best Western and will not use you again.
Stayed 2 nights in Sep 2025

4/10 Poor

Andrew

Business traveller
Disliked: Property conditions & facilities, room comfort
Business trip to Scotland
Stayed 1 night in Sep 2025

4/10 Poor

John

Business traveller
Liked: Cleanliness, staff & service

Not a good experience unfortunately

This review is no reflection on the staff who were excellent. When I arrived at 3.15 my room was not ready I was kindly offered another room but the windows would not close so I had then wait till 3.30 for my original room to be ready. I had booked a double bed but when I got to my room it was 2 singles pushed together. At this point I could not be bothered to go and complain as I was due on a Teams call. I had to do this on my phone as there was no internet and reception had no idea when it would be working and in fact still not working when I checked out. I had a pleasant meal and as I had a long journey I went to sleep at about but was woken up at just after midnight with a noise that resembled tumble dryer with shoes it it. This went on for 20 or so minutes. I have stayed here a number of times before and it has been excellent but sad to say this was a horrible experience so probably will not stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

LISA, BELLEVUE

Stayed 1 night in Sep 2025

2/10 Terrible

Matthew

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff great the only positive, I ended up in room 17 (sorry for the poor people who get this room going forward) the first room on the bottom floor, first note, every floor board creaked and cracked, the decor dating back to the 1940's period, horrific brown wooden joy, no desk light, no fan, a tv where 4 channels worked, just miserable, the tiling in the bathroom may well have dated back to the 1920's, the most pathetic gross bottle of some kind of awful shower gel. The window opened onto a car parking space some 9 yards away, the road around the hotel car park and every smoker that came out of the main entrance for them to fill the room with smoke and diabolical chat or playing videos on their phones. But the saving grace was the noise from the room above, oh wow, every floor board creaked, footsteps like a drum being beaten, i paid well over 100 Great British Pounds for the joy, what a dump.
Stayed 1 night in Sep 2025