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The Waterfront hotel & spa by Misty blue hotels

3.5 star property

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Photo gallery for The Waterfront hotel & spa by Misty blue hotels

Beach nearby
Reception
Bar (on property)
Lobby sitting area
Tempur-Pedic beds, in-room safe, desk, blackout curtains

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View in a map
Corner of Mahatma Gandhi & Browns Road, Durban, KwaZulu-Natal, 4001
  • Place, Harbour
    ‪2 min walk‬
  • Place, Golden Mile
    ‪6 min walk‬
  • Place, uShaka Marine World
    ‪8 min walk‬
  • Airport, Durban (DUR-King Shaka Intl.)
    ‪36 min drive‬

Room options

View all photos for Superior Room

Tempur-Pedic beds, in-room safe, desk, blackout curtains

Superior Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Room

Tempur-Pedic beds, in-room safe, desk, blackout curtains

Deluxe Room

  • Ocean view
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Room

Tempur-Pedic beds, in-room safe, desk, blackout curtains

Standard Room

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

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About this property

The Waterfront hotel & spa by Misty blue hotels

A restaurant, a 24-hour business centre and a business centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning.
The Waterfront hotel & spa by Misty blue hotels offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Tempur-Pedic mattresses. 42-inch LCD televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Durban hotel provides complimentary wired Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at The Waterfront hotel & spa by Misty blue hotels, you're just a quick walk from Harbour. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking and extended parking
  • Enjoy a bite to eat at the bistro
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Harbour and 7 minutes on foot from Golden Mile
  • Airport, train station pick-up and local-area shuttle service available for a fee
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Waterfront hotel & spa by Misty blue hotels. The hotel can provide concierge services and wedding services. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Durban hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
WODKA – This bistro serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: ZAR 165 per person
  • A restaurant

Restaurants on site

  • WODKA

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: ZAR 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Waterfront hotel & spa by Misty blue hotels

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 165 per person
  • Airport shuttle fee: ZAR 550.00 per vehicle (return, maximum occupancy 2)
  • Late check-out fee: ZAR 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Docklands Hotel
Three Cities Docklands
Three Cities Docklands Durban
aha Waterfront Hotel Durban
Three Cities Docklands Hotel Durban
Three Cities Waterfront Hotel Durban
Three Cities Waterfront Hotel
Three Cities Waterfront Durban
Three Cities Waterfront
aha Waterfront Hotel
aha Waterfront Durban
aha Waterfront
Waterfront hotel Misty blue hotels Durban
Waterfront hotel Misty blue hotels
Waterfront Misty blue hotels Durban
Waterfront Misty blue hotels
The Waterfront hotel & spa by Misty blue hotels Hotel
The Waterfront hotel & spa by Misty blue hotels Durban
The Waterfront hotel & spa by Misty blue hotels Hotel Durban

The Waterfront hotel & spa by Misty blue hotels Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 59 out of 217 reviews
Rating 8 - Good. 86 out of 217 reviews
Rating 6 - Okay. 37 out of 217 reviews
Rating 4 - Poor. 17 out of 217 reviews
Rating 2 - Terrible. 18 out of 217 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

4.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Lindokuhle

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It wasn’t as what was advertised
Stayed 2 nights in Jun 2021
Verified

2/10 Terrible

Mlungisi

Hotel closed

This hotel is closed due to Covid-19 but they still accept bookings and you cant even get a refund.
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Lucia

Disliked: Staff & service
We arrived friday afternoon. We were placed on the third floor. We booked 2 rooms which we expected to be placed close /next or opposite each other but that was not the case. The lifts were not working and when we asked when are they going to be fixed the lady lied to us and said on that same friday which it never happened until we checked out the next monday. What irratated us was that there was no one to help us the guest with the laggages, we had to carry them to the third floor ourselves. On Saturday we went out and when we came back at night
Stayed 3 nights in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jun 2021
Verified

4/10 Poor

Fisokuhle

Disliked: Staff & service, property conditions & facilities, room comfort

Letter of complaint

They were not friendly
Stayed 2 nights in Jun 2021
Verified

6/10 Okay

Gurshem

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Too noisy and its a construction site
Stayed 1 night in May 2021
Verified

10/10 Excellent

Khosi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing, staff was cery friendly and helpful
Stayed 1 night in Apr 2021
Verified

8/10 Good

Nhlanhla Mavis

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good rooms, bad service at Waterfront hotel

The hotel itself has lovely rooms, clean and spacious. The service is terrible at reception. Not answering calls, even the welcome was disappointing.
Stayed 1 night in May 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Review

I would not recommend the hotel to anyone. My first impression when I got there is that the place is in disrepair. Tiles missing from walls, only one elevator working, dirty couches as you enter the lobby, etc.. My experience of the room was also not good, there was no toilet paper in the room, there was smelly rotten water in the kettle, it smelled of smoke and the carpet was very dirty. The staff is friendly, but the building is in need of maintenance and and a deep clean.
Stayed 1 night in May 2021
Verified

4/10 Poor

Virgil

Disliked: Cleanliness, staff & service, room comfort

Not so Great this time

It was disappointing to say the least. The last time we went there the service was impeccable. This time around the we asked to change a room as the balcony door couldn't lock so we had to wait for the maintenance guy to come in the following afternoon. The carpets have stains on them, the outside balcony was layered with dust and so where the curtains. They only gave us one set of one set of moisturisers when we where there. The food was a mish mash of slop. Only saving grace is the kind and patient front desk staff and the maintenance guy.
Stayed 2 nights in Feb 2021
Verified

10/10 Excellent

Thembeka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel and Great Stay

Enjoyed the stay and service was excellent. Wish they had bar fridge in the room
Stayed 2 nights in Mar 2021
Verified

8/10 Good

Ayanda

Liked: Cleanliness, staff & service, room comfort
My stay was wonderful, the problem I had my Linen was sticky, pillows as well. I don’t know why but It was a horrible smell.
Stayed 1 night in Mar 2021
Verified

6/10 Okay

Thabisitse

Liked: Cleanliness, staff & service
It looked like it was under construction, it looked nothing like the pictures. The aircon in our room was not working and we were booked in a superior room facing the sun, so it was hot.
Stayed 1 night in Nov 2020
Verified

8/10 Good

Jerome Sbusiso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Important improvements necessary

All rooms should have bar fridges so the visitors don't have to ask for ice at reception. The shower has no hot water at all or takes. Long for hot water to heat up.
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

Aresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I love the hotel and ill be Back!

It was absolutely amazing.
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Sibusiso

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
We had a disappointing stay for 1 the water in our room was cold in d eving only hot in the morning. The cleaning lady we had an encounter with was rude and unfriendly which led to an argument. But management was great in resolving the issue. Otherwise that was the first and last time we booked that hotel.
Stayed 2 nights in Feb 2020
Verified

2/10 Terrible

Jashika

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Disasterfront Hotel and Spa

Misleading and really sad that the hotel which is in prime location, is just pathetically being allowed into ruin. Booked a family room for my colleague as a 30th birthday gift. imagine my dismay. The hotel did not have a family room available, as they are apparently being refurbished. pax was given a standard room with a COT for the 4 year old child! it does not end there... the aircons in the room were also not working. Saturday 22 Feb - the weather recorded at over 31 degrees celcius, with no aircon. the saddest part is that absolutely no service recovery was done. i will NEVER send anybody to this hotel again. EVER! What was supposed to have been a lovely 30th birthday celebration, was marred by the hotels dissinterest.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the Waterfront to the rescue

I had a booking at Mthonjeni Residence and Café, but the neighbourhood was just to scary to get out of the car, had to find another hotel fast on Hotel.com and the service in helping me out was excellent at the Waterfront
Stayed 2 nights in Jan 2020
Verified

2/10 Terrible

Bc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

What a Terrible stay we had at Waterfront We would like a refund on this stay it was so so bad. Never ever again
Stayed 2 nights in Jan 2020
Verified

4/10 Poor

Pascal

Disliked: Cleanliness, staff & service

Abgelegen

üble Umgebung... direkt am frachthafen. der Parkplatz wird bewacht aber man kommt sich vor wie in einem Gefängnis, sogar beim rausfahren werden Führerschein und Gesicht fotografiert !? was wäre wenn man das nicht will, muss man dann dort bleiben??
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

EC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DONT EVEN BOTHER!!!

It was terrible, Service at front desk was appalling!!! Didn't have my booking number and refused point blank to even try and assist. Even when showing a copy of the booking confirmation that it was paid they still refused to help
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

ビジネスユーズ

建物が古く、内部は綺麗になっているが、エアコンが煩く、温水も不安定。　写真よりもかなり狭い。シャワー室にドアが無く、フロアーが水浸しになる。　スリッパ無し、レストランは雰囲気も良いが、エアコンが無い。朝食は普通。
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and surprising hotel

Great and surprising hotel. Fridge in the room would be nice. Invest in a real parking door with spikes. It was my first time in your hotel and I love it. I will come back n stay longer. I love you guys. I just hope you will change things. Your hotel deserve those and we will be so happy too.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and surprising hotel

Great and surprising hotel. Fridge in the room would be nice. Invest in a real parking door with spikes. It was my first time in your hotel and I love it. I will come back n stay longer. I love you guys. I just hope you will change things. Your hotel deserve those and we will be so happy too.
Stayed 1 night in Jun 2019
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Erstes Zimmer schrecklich Schimmel an der Decke vom Bad Wasserflecken und Haare auf dem Boden vom Bad haben dan ein neues Zimmer bekommen was zwar größer war aber aber man sieht das da schon ewig nichts mehr gemacht wurde für den preis nie wieder und es wurde mit einem poll Geworben obwohl sie keinen haben .
Stayed 2 nights in Mar 2019

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