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Aparthotel

Haven - Helvetia Suites Düsseldorf City

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Photo gallery for Haven - Helvetia Suites Düsseldorf City

A modern bedroom with a large bed, two bedside tables with lamps, a mirror, and a ceiling fan.
A dining area with a round table, four chairs, a chandelier, a kitchen with cabinets, and two framed artworks on the wall.
A reception area with a modern chandelier, double doors with frosted glass panels, and a security keypad.
A modern interior with a wooden floor, a gray sofa, a white desk, and a TV.
A hotel reception area with a modern design, featuring a reception desk, a digital display, and a view of the street outside.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Herzogstraße 50, Düsseldorf, NRW, 40215
  • Place, Konigsallee
    ‪6 min walk‬
  • Place, Savoy Theater
    ‪9 min walk‬
  • Place, Düsseldorf Christmas Market
    ‪19 min walk‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪18 min drive‬

Room options

Room

  • Sleeps 5
  • 1 King Bed and 3 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

A bedroom with a bed, a TV, a radiator, and a window with curtains.

Suite

  • 82 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a large bed, two bedside tables, a nightstand, a window with blinds, and a decorative wall pattern.

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a large bed, two bedside tables, a nightstand, a window with blinds, and a decorative wall pattern.

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room

A bedroom with a bed, two bedside tables, a nightstand, a decorative wall, and a ceiling light fixture.

Deluxe Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room

A bedroom with a bed, two bedside tables, a nightstand, a decorative wall, and a ceiling light fixture.

Deluxe Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Exclusive Double Room

A modern loft bedroom with a sloped ceiling, a brown leather sofa, a white bench, and a large window offering a city view.

Exclusive Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Exclusive Double Room

A modern bedroom with a large bed, two bedside tables with lamps, a mirror, and a ceiling fan.

Exclusive Double Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Haven - Helvetia Suites Düsseldorf City

This smoke-free aparthotel features free Wi-Fi in public areas. Each apartment features free WiFi and a dining area, plus a kitchenette with a fridge and a stovetop. Additional amenities include a TV, a hairdryer and a shower. Housekeeping is available on request.
Haven - Helvetia Suites Düsseldorf City offers 7 accommodations with a hairdryer. Kitchenettes offer fridges, stovetops, separate dining areas and kitchenware and utensils.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

With your stay at Haven - Helvetia Suites Düsseldorf City, you're connected to a shopping centre and just a quick walk from Konigsallee. Features include free WiFi in public areas. This budget aparthotel has 7 apartments. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a dining area and a TV
  • Free Wi-Fi (speed: 50+ Mbps)
  • Services include luggage storage
  • Just a 1-minute drive from Konigsallee and 8 minutes from Messe Düsseldorf
  • Dogs welcome for a fee
WiFi is free in public spaces.

This Düsseldorf aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Refrigerator

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • TV

Laundry

  • Laundromat nearby

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • Fee: EUR 29 per pet per day
  • Service animals exempt from fees
  • Deposit: EUR 100 per stay

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage

Location highlights

  • Connected to a rail/subway station
  • Connected to a shopping centre
  • In a shopping district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 7 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Load and start the dishwasher
Remove personal items and remove leftover food and drinks
Turn off the lights, lock the doors and return the keys

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: EUR 29 per pet, per day, plus a deposit of EUR 100 per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 29 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
The front desk at this property is open daily from 10:00 AM - 6:00 PM.
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property.
Property Registration Number Bismarckstraße 71-73, 015775051085, DE367635379, Haven Hotels GmbH, HRB 117855, DE367635379, Bismarckstr. 71-73, Haven Hotels GmbH, 0211 94213162, HRB 117855
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Haven - Helvetia Suites Düsseldorf City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 6 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 1 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

10/10

Cleanliness

10/10

Amenities

Reviews

Verified review

10/10 Excellent

Knut Henrik

Liked: Cleanliness, amenities, communication
Nice appartment, clean end large :) Perfect placed regarding the old city.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Siri

Liked: Cleanliness, listing accuracy
Disliked: Check-in
I liky likt, nice very good
Stayed 1 night in Mar 2026
Verified review

8/10 Good

SPYRIDON

Liked: Cleanliness, check-in, communication, listing accuracy
Overall good but overpriced. No elevator.
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Daniel

Liked: Cleanliness, check-in
Disliked: Communication
Very disappointed with our experience. Check in was easy and the room itself was amazing. However, remote for air conditioning did not work. WiFi network listed on the front door did not exist with no other WiFi information provided. No one at the front desk and no one would answer me through the Hotels app. We just wanted to leave our luggage for a few hours before catching the train but that was impossible with no one around to speak to and reception locked. Certainly an inexpensive stay and again the room was amazing, but it was surprising for some of these basic amenities to be not working or unavailable.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Brandon

Stayed 3 nights in Jan 2026