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Quality Inn & Suites East Syracuse - Carrier Circle

2.5 star property

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Photo gallery for Quality Inn & Suites East Syracuse - Carrier Circle

Exterior
Desk, free WiFi, bed sheets
Lobby
Free daily continental breakfast
Free daily continental breakfast

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

View in a map
6555 OLD COLLAMER ROAD SOUTH, BLDG A, East Syracuse, NY, 13057
  • Place, Brooklawn Golf Course
    ‪19 min walk‬
  • Place, Destiny USA
    ‪7 min drive‬
  • Place, Syracuse University
    ‪11 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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Exterior
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About this property

Quality Inn & Suites East Syracuse - Carrier Circle

Hotel in East Syracuse with free breakfast and 24-hour business centre
A 24-hour business centre, coffee/tea in a common area and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station and wedding services. Housekeeping is available on request.
Quality Inn & Suites East Syracuse - Carrier Circle offers 88 air-conditioned accommodations, with a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites East Syracuse - Carrier Circle. During your stay, you'll be within walking distance of Brooklawn Golf Course. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a 24-hour business centre, a computer and laundry facilities
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by car from Syracuse University and 10 minutes from Destiny USA
  • Dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. The business-friendly Quality Inn & Suites East Syracuse - Carrier Circle also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

This East Syracuse hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Hardwood flooring in room
  • No lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning
  • Desk
  • Desk chair

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Quality Inn
Quality Inn East Syracuse Carrier Circle
Quality Inn Suites East Syracuse Carrier Circle
Quality Inn & Suites East Syracuse - Carrier Circle Hotel

Quality Inn & Suites East Syracuse - Carrier Circle Reviews

Reviews

6.2
Rating 10 - Excellent. 213 out of 906 reviews
Rating 8 - Good. 179 out of 906 reviews
Rating 6 - Okay. 175 out of 906 reviews
Rating 4 - Poor. 155 out of 906 reviews
Rating 2 - Terrible. 184 out of 906 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities

Good for a short stay

Our room had been renovated, so it was good. However the mattress was not comfortable at all- super hard. And for a king sized bed , it only had 4 little pillows. The continental breakfast was ok, but slow to be replenished ( many items were empty). Front desk and housekeeping service was good- very nice. 9/25 visit- we got notice before our arrival that the pool and fitness center were closed- bummer.
Stayed 2 nights in Aug 2025

4/10 Poor

Trisha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was not anywhere close to being worth $250 a night. They are in the process of redoing the hotel and we had one of the updated rooms but all it looks like is that they put a lipstick on a pig. These rooms needed a gut. There are also water issues going on with the hotel as you can tell from seeing water leaks the dehumidifiers everywhere and one of the conference rooms was open with fans towels, all down for the water.
Stayed 1 night in Aug 2025

6/10 Okay

Sarina

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I stay at Quality Inn because I feel guaranteed to get a certain standard. The room did not have usual basics such as a full roll of toilet paper, tv channel card, privacy door card, Kleenex. The bathroom was moldy and walls had brown drips. I was offered a late checkout and then they retracted it. The bed was so unusually soft I woke up with my back pulled out ( I don’t have back problems btw). The room also looked as if they had taken a bed out so there was just a feeling of a room that was unfinished. I was given a room that overlooked four large containers which made me feel like I was in a construction zone. They did apologize for the construction but only after I booked the room. I don’t like to leave negative reviews but there are many things that can happen to make a guest feel safe and that the place is not a mess.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Jane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Angela, Croton on Hudson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again
Stayed 3 nights in Aug 2025

2/10 Terrible

Patrina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot mess

The desk clerk was very rude and the room was never cleaned and the water pressure was very low. And the ac vent very was dirty and smelled. I
Stayed 2 nights in Aug 2025

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly employees and very helpful. Very, very comfortable beds and pillows! Would definitely recommend and stay here again!
Stayed 3 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Pool was under maintenance. When we arrived, there was so much leaky roofs throughout the facility. Buckets scattered all over to catch the leak and the facility smelled damp. They did not provide enough mini toiletries items and ran out of conditioners. Continental breakfast was not impressive and very minimal choices. Self service laundry only accepts quarters and change machine was broken. The floors in our room did not appear mopped clean for a while and the shower was low pressure. This place is super outdated. We hardly stayed in our room due to attending the NYS fair. I guess for the price, it was fine for the purpose we need, a place to sleep and bathe.
Stayed 2 nights in Aug 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service
The rooms are clean but dated. Hallways and doors are gray. Could be brighter and more cheerful. The staff were great and rooms clean.
Stayed 1 night in Aug 2025

4/10 Poor

Joel

Disliked: Cleanliness, property conditions & facilities
This hotel needs a significant admit of fixing and updating. They advertised a pool but it was empty, the beds felt like sleeping on rocks and the tv didn't work at all. We asked about ditching the tv and the said they would come fix it but never did. The ac unit was full of dust which is probably what caused it to leak water all over the floor. Would not really recommend.
Stayed 2 nights in Aug 2025

2/10 Terrible

Nathan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It was state fair week so the options were limited. Hotel was being renovated or atleast it looked like it. It said there were newly renovated rooms. We knew ahead of time the pool was closed. Our renovated room consited of a matress that was caved in and clearly just had a new topper put on. The TV was a 32" that was from 2001. The room floor was dirty. The bathroom floor was dirty. The shower was filthy looking. The toulet wouldnt flush unless you held the handle down for 2 minutes. Only then would it flush well in the morning. The elevator was dirty and so were the hallways. The breakfast consisted of 1 wafflr maker, a bagel area, hard boiled eggs and yogurt in the fridge. We ended up eating out for breakfast. I guess you get what you pay for but at $350 for two nights I expected better.
Stayed 2 nights in Aug 2025

6/10 Okay

Maria

Stayed 1 night in Aug 2025

2/10 Terrible

Mary

Travelled with family
Disliked: Amenities
We did not stay. I have never seen a property in such a condition being offered as a place to stay.
Stayed 1 night in Aug 2025

6/10 Okay

Don

Disliked: Property conditions & facilities
Fitness center closed for a while and was not told when making the reservation. Staff was very attentive.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sanel

Stayed 1 night in Jul 2025

4/10 Poor

Krissy

Travelled with family

Not a great place at all…

The gentleman at the front desk when we arrived was great! The place is a bit down trodden, the room smelled of cigarette smoke although it stated it was a non smoking room, there was a shower seat in the bathroom, no shower curtain and the shower was dirty and had so much hair in it it was nauseating. There weren’t ample towels and no amenities. No one cleaned the room and honestly would NEVER stay here again.
Stayed 2 nights in Aug 2025

6/10 Okay

Dean

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No frills hotel. I expected better for the price . Breakfast was Waffles and Cereal. Wi-fi didnt work in room 149.
Stayed 1 night in Aug 2025

4/10 Poor

Shirley

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Put it this way never will I go to this hotel again
Stayed 3 nights in Aug 2025

4/10 Poor

Louis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
needs to be renovated
Stayed 1 night in Aug 2025

4/10 Poor

Taryn

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Joan

Disliked: Cleanliness, amenities, property conditions & facilities
Walls and doors were grey, cracked and scuffed. Inside walls as well. Large property with no one to help find an elevator or direct to room. I had a question and had to call the hotel numerous times, left messages on phone and Expedia messaging . No one responded. “amenities “ I.e. pool were out of service therefore we should have never been charged full price. The double latch on the door was broken. Everything was old and looked uncared for. Walls paper thin. Dirty vents on AC unit. Un quality Inn.
Stayed 1 night in Aug 2025

2/10 Terrible

Talia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty, bed has crumbs and hair in it.
Stayed 1 night in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Property and building under renovation but was still satisfied.
Stayed 3 nights in Aug 2025