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Arlo Apartments

3.0 star property

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Exterior
Premier Apartment, 1 Double Bed with Sofa bed | Private kitchen | Fridge, microwave, stovetop, cookware/dishes/utensils
Deluxe Apartment, 1 Queen Bed | 1 bedroom, in-room safe, soundproofing, iron/ironing board
Deluxe Apartment, 1 Queen Bed | 1 bedroom, in-room safe, soundproofing, iron/ironing board
Beach nearby

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Pet-friendly
  • Parking included
  • Housekeeping

Explore the area

View in a map
39 Carlisle Rd, Eastbourne, England, BN21 4JS
  • Place, Congress Theatre
    ‪1 min walk‬
  • Place, Devonshire Park Lawn Tennis Club
    ‪5 min walk‬
  • Place, Eastbourne Pier
    ‪15 min walk‬

Room options

View all photos for Executive Studio, 1 Double Bed

Executive Studio, 1 Double Bed | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Executive Studio, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment, 1 Queen Bed

Deluxe Apartment, 1 Queen Bed | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Deluxe Apartment, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Apartment, 1 Double Bed with Sofa bed

Premier Apartment, 1 Double Bed with Sofa bed | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Premier Apartment, 1 Double Bed with Sofa bed

  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Grand Apartment, Multiple Beds

Grand Apartment, Multiple Beds | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Grand Apartment, Multiple Beds

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Apartment

1 bedroom, in-room safe, soundproofing, iron/ironing board

Superior Apartment

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Arlo Apartments

Hotel in Eastbourne with free parking
This smoke-free hotel features WiFi in public areas, a garden and a picnic area. Self parking is free. Other amenities include a front desk safe.
Arlo Apartments offers 52 air-conditioned accommodations with washers/dryers and a safe. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and hairdryers.

This Eastbourne hotel provides wireless Internet access for a surcharge. Flat-screen televisions are featured in guestrooms. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Arlo Apartments, you're just a quick walk from Congress Theatre. You'll find features such as free self-parking and Wi-Fi in public areas (surcharge).
  • Free self-parking
  • WiFi for a fee
  • Amenities include a front desk safe and a lift
  • Steps from Congress Theatre and Towner Art Gallery
  • Cats and dogs welcome for a fee
Arlo Apartments offers its guests a garden, a picnic area, and a front desk safe. Public spaces have WiFi for a fee. Limited free parking is available on a first-come, first-served basis.

This 3-star Eastbourne hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 5 per day)
  • Available in some public areas: WiFi (GBP 5 per day)

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 10:00 PM and 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 20 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Cots (infant beds) are available for GBP 20.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 75 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: GBP 5 per day (rates may vary)
  • Fee for wireless Internet in public areas: GBP 5 per day (rates may vary)
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:00 PM and 1:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: GBP 20.0 per stay
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Grande ApartHotel Eastbourne
Grande Eastbourne
Aparthotel Grande ApartHotel Eastbourne
Eastbourne Grande ApartHotel Aparthotel
Aparthotel Grande ApartHotel
Grande
Duke Apartments
Duke ApartHotel
Grande ApartHotel
Arlo Apartments Hotel
Arlo Apartments Eastbourne
Arlo Apartments Hotel Eastbourne

Reviews

Arlo Apartments Reviews

7.8

Good

8.6/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 13 out of 27 reviews
Rating 8 - Good. 6 out of 27 reviews
Rating 6 - Okay. 4 out of 27 reviews
Rating 4 - Poor. 0 out of 27 reviews
Rating 2 - Terrible. 4 out of 27 reviews

Reviews

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay.

Clean and comfortable appartment. It was very hot so the fan in the room was welcome and extremely effective. It was convenient for the tennis, bit difficult to find as it wasnt çalled orlo ?
Stayed 1 night in Jun 2025

2/10 Terrible

Olivia

Disliked: Staff & service

Not the best.

Very noisy but more annoying was the fact I had to pay a £75 breakage deposit which has still not been returned. Stayed in new year's eve.
Stayed 1 night in Dec 2024

6/10 Okay

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I paid a deposit of 75 pounds and still not received it back
Stayed 1 night in Dec 2024

8/10 Good

Madalina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Near the beach. Nice location
Stayed 2 nights in Oct 2024

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice quiet room with all facilities we needed. Staff were amazing, nothing was too much trouble and they were always available. Free fruit in reception as well. Would definitely stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in the studio apartment with my kid, it was cosy and had everything we needed like a washing machine, cooker, fridge, tv and wifi. The building has a lift which was great especially with luggage. The staff at the front desk were very friendly, helpful and welcoming. The location is great as it’s very close to the beach and lastly the parking was good as it’s free on the opposite side however it does get full in the evening but luckily there are a few roads nearby which are all free :)
Stayed 1 night in Aug 2024

10/10 Excellent

Anargul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wheter was is amazing
Stayed 2 nights in Jul 2024

2/10 Terrible

Allan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Alan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Scammers

We’re to start I book 2 weeks at £2540 to stay there 4 night to be told the hall way smell off cannabis I say not us there is 30 other people walking thought this building just coz we are the door by the frount door then to get woken up to be told to leave the room with in a hour no refund I’m like so your kicking me my missis and my kid out making me losses over 2000 because the hall way what 1000s off people walk up smells what a joke this place is bet they do this to loads off people for them to rent the room out agen to make even more money scammers there get what’s coming
Stayed 3 nights in Jul 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place. 10 out of 10.

Amazing place. Wonderful staff who give a fantastic welcome. Apartment was clean, spacious and well stocked. Powerful shower. Kitchen was excellent. Lovely comfy bed. Would recommended highly.
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly service, great apartment

The two of us plus two dogs staid for two nights. The service was excellent and so friendly. The rooms wonderful. The dogs settled in straightaway. Kitchen with fridge for human and dogfood if needed. The parking is on street but plenty of free space in the road. Located in the Devonshire quarter near the Theatre and art gallery.
Stayed 2 nights in Mar 2024

8/10 Good

Karin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location but not always easy to park outside.

It was a nice apartment and being on the ground floor was useful with two dogs. The radiator in the children’s bedroom didn’t work though. There were no doors on the bedrooms we presume to save on space but it meant us watching the TV kept the children awake in the evenings. Good location near the beach. Free parking is probably a bit misleading as there is no allocated parking it is just free on the road, IF you can find a space. We had to park a long way away at times.
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Liked: Amenities
Apartment was very clean. I find the bed comfortable to sleep. Having a kitchen in your holiday period is a bonus. I picked up food from Tesco and cooked it which saved me money and watched a nice movie on smart tv
Stayed 1 night in Jan 2024

10/10 Excellent

Sunil

Stayed 1 night in Jan 2024

10/10 Excellent

Sunil

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could find the parking free right outside the hotel which very convenient. I find the hotel clean and very smartly done. It looks newly renovated. Lift was comfortable to ride. My apartment was very nicely cleaned. I will cone back here again.
Stayed 1 night in Jan 2024

10/10 Excellent

Sunil

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. I enjoyed my stay and had a good sleep in the comfortable bed. My room TV was smart TV but I could not see my full film. Next time I will watch earlier.

10/10 Excellent

Lucy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got very hungry when reached the hotel. Staff helped to order the Indian takeaway food which was so delicious. Very nice staff and I had a good sleep on the comfortable bed. Will definitely come back back.

10/10 Excellent

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel with very nice helpful staff. My apartment had all the facilities to cook and my apartment was perfectly clean. I enjoyed my movie with takeaway food
Stayed 1 night in Jan 2024

6/10 Okay

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above the expectation

It was very comfortable above my expectations. I defined be staying again and advice anyone to stay over. Customer service friendly. The hotel is right near the seafront !
Stayed 1 night in Dec 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service

GOLD MEMBER REVIEW

Liars said they would refund after telling hotels.com that they would. AVOID THIS PLACE..... wanted me to pay again even when I showed them I already paid. No parking, this place is actually called the RITZ, no signage anywhere saying Duke Hotel?? no parking, good luck finding it and good luck finding parking
Stayed 1 night in Nov 2022

6/10 Okay

Karkui

Travelled with partner
The room is ok, but disappointed that my intentions to book this apartment, was Airconditioning and a “QUEEN” bed, but was told that I booked a deluxe apartment. The deluxe apartment mentioned “QUEEN” bed. I did not want to make a fuss, thus , let it go. I lost the payment for Travelodge for 3 nights, to find out there is no Airconditioning; hoping I will get a comfortable bed and Airconditioning, unfortunately, I was disappointed.
Stayed 3 nights in Jun 2022

8/10 Good

Romina

Liked: Staff & service, property conditions & facilities, room comfort
The apartment was amazing and was really cozy and it has everything I needed to cook and to enjoy myself ! The air conditioning wasn’t working or it was just me that didn’t know how to use it but besides that everything was perfect
Stayed 1 night in May 2022