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The Burlington Hotel

3.0 star property

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Photo gallery for The Burlington Hotel

Superior Double Room, 1 Double Bed, Sea View | Desk, iron/ironing board, free WiFi, bed sheets
Beach
View from property
Dining
Beach/ocean view

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
Grand Parade, Eastbourne, England, BN21 3YN
  • Place, Eastbourne Pier
    ‪1 min walk‬
  • Place, Eastbourne Beach
    ‪1 min walk‬
  • Place, Eastbourne Bandstand
    ‪4 min walk‬

Room options

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(61 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

8.2 out of 10
Very good
(22 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

8.6 out of 10
Excellent
(79 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, 1 Double Bed, Sea View

Standard Double Room, 1 Double Bed, Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Double Bed, Sea View

7.8 out of 10
Good
(37 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, 2 Single Beds, Sea View

7.6 out of 10
Good
(7 reviews)
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 Double Bed, Sea View

Superior Double Room, 1 Double Bed, Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 Double Bed, Sea View

8.2 out of 10
Very good
(38 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, 2 Single Beds, Sea View

8.6 out of 10
Excellent
(4 reviews)
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Basic Double Room

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 Double Bed

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

The Burlington Hotel

Hotel in Eastbourne with 24-hour front desk and restaurant
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk.
The Burlington Hotel offers 159 accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with digital channels.

Bathrooms include baths or showers and complimentary toiletries. This Eastbourne hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The Burlington Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Eastbourne Pier. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Eastbourne Pier and 4 minutes on foot from Eastbourne Bandstand
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

This 3-star Eastbourne hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 10:00 AM.
The Burlington Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 10 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Burlington Hotel Hotel
The Burlington Hotel Eastbourne
The Burlington Hotel Hotel Eastbourne

Reviews

The Burlington Hotel Reviews

7.6

Good

7.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 528 out of 1448 reviews
Rating 8 - Good. 432 out of 1448 reviews
Rating 6 - Okay. 250 out of 1448 reviews
Rating 4 - Poor. 139 out of 1448 reviews
Rating 2 - Terrible. 99 out of 1448 reviews

Reviews

6/10 Okay

Jukka

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Nice location near the beach. The hotel has seen best days decades ago. Dirty and window frames rotten. Low fare stay.
Stayed 4 nights in Jul 2025

4/10 Poor

Keri

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked well in advance and at the time the rates were much higher than the market rate for a similar property in Eastbourne, so I assumed this was going to be a quality experience in line with the website and hotel promotion. That was not to be. When we got there, one of the lifts was out of order, leaving the other one to be painfully slow. There's an air of decay and faded lack of attention to the hotel. It looks really grubby from the front. In fact, when we arrived at 3pm on a Saturday afternoon, there were drug addicts injecting themselves in the car park. Not a great start. The bathroom of the room door didn't close. It didn't fit the doorframe. A sticker, giving information about the replacement towel arrangements "as we we are in Covid restrictions' was still on display underneath the bathroom mirror. 4 years after restrictions ended, this is not a cared for property and doesn't match up to my expectation of the marketing. For the first time ever, we went for a coffee in the afternoon in the town centre and considered bailing - going home- even though we paid for the room. We persevered. But never again.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Staff & service

Lovely location but rooms could be cleaner

Lovely location right on the seafront. Room was a good size and had everything we needed, staff were pleasant and friendly. However decor is dated and the room could have been cleaner and this let it down.
Stayed 1 night in Aug 2025

2/10 Terrible

Allison

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, decor hasn’t been done for 40+ years Curtains hanging down and old, stains on the 40+ year old carpet in the bedroom, yellow stains on the “white” towels, shower that’s non existent because of lack of water pressure, small double bed which was old, dust so big in clumps on the desk fan, noisy, creeky floor boards, decor around the hotel is battleship grey well what’s left of the paint. I was charged £104 with no breakfast- very over priced!! Rude staff - on arrival first thing said was “where’s your ID?” And when leaving in the morning we asked for reimbursement for the car park as we couldn’t get in although they took payment for it - the girl look bemused as if she knew nothing about it even though it was put in the diary from night staff and replied “I know!!” very sharply, then asked if everything ok to which we replied no , proceeded to explain the problems and she took no notice and talked over us and never apologised about the state of the hotel. DO NOT STAY IN THUS DREADFUL HOTEL ! Very misleading pictures on the website - looks nothing like it. Noise on the road side until 2am, guys playing football on the beach with pumping music playing.
Stayed 1 night in Aug 2025

6/10 Okay

Rebecca

Stayed 1 night in Aug 2025

6/10 Okay

Leisan

Liked: Cleanliness
It's worth the money. The room was not expensive, with a discount.
Stayed 1 night in Aug 2025

10/10 Excellent

richard

Liked: Staff & service, room comfort

4 star stay in 3 star hotel

surprised how good it was, especially after utube reviews, the service, food, was excellent got upgrade to seaview room that I didnt ask for
Stayed 3 nights in Aug 2025

8/10 Good

Tim

Liked: Staff & service, amenities
The staff were excellent, friendly and efficient. I only went B&B, but the breakfast had a reasonable selection, and was regularly refreshed. The building is in desperate need of some tlc, but having stayed in many Eastbourne hotels, this is normal, and THe Burlington is a little bit above average on this score.
Stayed 3 nights in Aug 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cozy place if you are traveling alone. The purpose of the trip was to hike to the Seven Sister's Cliff.
Stayed 1 night in Aug 2025

8/10 Good

Carole

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities
Every member of staff was fab. Hotel dated but very clean. Air con would be good. Food needs improving
Stayed 3 nights in Aug 2025

8/10 Good

Jo

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent position

Lovely large room with view of the pier. Comfortable bed. Friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything about it.
Stayed 3 nights in Aug 2025

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty and neglected

We paid extra for a superior room It was dirty stained worn carpets Bathroom sub standard I could go on. My pic shows the carpet and dusting mess by the sea view window. The window was held open by an coat hanger.
Stayed 1 night in Aug 2025

4/10 Poor

molly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The photos are misleading and not what the rooms look like at all
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Ideal location, kind staff

Ideal location, old building but ample parking for busy season. Wayne in restaurant is kind person and i guess hotels is doing well because of good staff.
Stayed 1 night in Aug 2025

8/10 Good

Chandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked through Expedia who emailed us two days before our stay offering us an upgrade to seaview double room with dinner and breakfast which we agreed to and paid the extra fee. However on arrival there was no seaview room ..the receptionist was very helpful and sorted the meal and breakfast however we could only have the twin room booked originally....this was very disappointing. Hoping Expedia will compensate us for this .
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

B

Liked: Staff & service, room comfort

Good at particular price

Hotel is saved by staff , location and price. Have now stayed in 3 single rooms on 3/4th floors. Fabric of all has been very tired. However all have been clean and all amenities satisfactory. Breakfast bought at bking 25-75% less than on site , very good value. Even at full price - £10 you get a lot for your money. Car Park £6 till 3pm next day. Despite other reviews I have had excellent wifi even in the most distant 4th floor rm. Mid August I have moved in and out of here 4 times depending on price - £43 - 180.
Stayed 2 nights in Aug 2025

6/10 Okay

John

Liked: Cleanliness, amenities
Basic single room found the shower in bathroom was very weak. Room needed some re decoration.
Stayed 1 night in Aug 2025

6/10 Okay

E

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff were very friendly and helpful. Parking great value but there are only a few spaces. Overall the hotel is quite run down and in need of some TLC, particularly in the bathroom where the shower leaked, there was mould around the bath, design left the bathroom cramped so you had to walk sideways to the toilet and there was no shelves to put your toiletries. The bed was comfortable and it’s in a great location with lovely staff. Hotel has great potential but such a pity it’s so run down.
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Stayed 1 night in Aug 2025

2/10 Terrible

Jonathan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time I’ve ever written a bad review…but OMG!

Tired, hot, dirty carpets, balcony doors wouldn’t lock, creaky floorboards, noisy…I could go on.
Stayed 1 night in Aug 2025