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Panorama Hotel Felsenmühle

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Photo gallery for Panorama Hotel Felsenmühle

Interior
Terrace/patio
Lobby
Exterior
Property grounds

Reviews

7.4 out of 10
Good

Popular amenities

  • Laundry
  • Pet-friendly
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
An der Felsenmühle 1, Ebersbach-Neugersdorf, 02730
  • Saxon Switzerland National Park
  • Oderwitz Spitzberg
    ‪19 min drive‬
  • Bohemian Switzerland National Park
    ‪22 min drive‬

Room options

View all photos for Panoramic Double or Twin Room

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Panoramic Double or Twin Room

  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Standard Double or Twin Room

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Family Apartment, 2 Bedrooms

LCD TV

Family Apartment, 2 Bedrooms

  • 55 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Kitchenette

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Apartment, 1 Bedroom, Kitchenette

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Shower, free toiletries, hair dryer, towels

Single Room

  • 14 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Triple Room

  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Panorama Hotel Felsenmühle

Hotel in Ebersbach-Neugersdorf with free valet parking and restaurant
A restaurant, a meeting room and dry cleaning are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, tour/ticket assistance, a garden and barbecues are on-site.
Panorama Hotel Felsenmühle offers 37 accommodations with laptop-compatible safes and complimentary bottles of water. LCD televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Panorama Hotel Felsenmühle, you'll be close to Skilift Hänscheberg. Free WiFi in public areas, free valet parking and a restaurant are available.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, meeting rooms and a terrace
  • On-site recreation includes a playground
  • 11 minutes by car from Zittau Mountains Nature Park and 12 minutes from Schunkelhaus Museum
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. WiFi and wired Internet are free in public spaces. A terrace, barbecue grills, and tour/ticket assistance are also featured at Panorama Hotel Felsenmühle. Self parking and valet parking are free.
On-site venue – This restaurant specialises in Eastern European cuisine and only serves dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A restaurant

Things to do

  • Playground

Family friendly

  • In-room cot
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water

More

  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 3 PM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 12.50 per pet, per day
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 12.50 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from 3 PM - 10 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Panorama Hotel Felsenmühle Ebersbach/Neugersdorf
Panorama Hotel Felsenmühle Ebersbach
Panorama Felsenmühle Ebersbach
Panorama Felsenmühle
Hotel Panorama Hotel Felsenmühle Ebersbach
Ebersbach Panorama Hotel Felsenmühle Hotel
Hotel Panorama Hotel Felsenmühle
Panorama Felsenmuhle Ebersbach
Panorama Felsenmuhle
Panorama Hotel Felsenmühle Hotel
Panorama Hotel Felsenmühle Ebersbach-Neugersdorf
Panorama Hotel Felsenmühle Hotel Ebersbach-Neugersdorf

Reviews

Panorama Hotel Felsenmühle Reviews

7.4

Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities
Rating 10 - Excellent. 2 out of 19 reviews
Rating 8 - Good. 10 out of 19 reviews
Rating 6 - Okay. 6 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

Reviews

10/10 Excellent

KJq, Los Angeles, CA

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sonja is simply the heart and soul of this property. We arrived while on tour after driving for 11 hours and she was joyful and helpful. She helped us get delivery food and stopped by to make sure we were comfortable. The rooms were super roomy and quiet. We slept really well and the shower was great the next morning. Breakfast was great too. It's really all about Sonja though. She's a gem! Her hotel has Hygge factor which is rare in Germany.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Sep 2020

6/10 Okay

Rene, In der nähe von Bremen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Von außen hat das Hotel die besten Jahre hinter sich gelassen. Im inneren erwartet einen ein 80er Jahre Schick der gehobenen Art, was durchaus ansprechend ist. Leider riecht es fasst im gesamten Gebäude sehr unangenehm, was wohl auf Feuchtigkeit zurückzuführen ist. Die Zimmer sind schön groß und relativ modern eingerichtet (sehr schöne Bäder). Die Möbel sind allerdings schon etwas in die Jahre gekommen und die Betten leider indiskutabel. Gerade in einem Hotel erwarte ich zumindest ein vernünftiges Bett das nicht bretthart ist und bei jeder Bewegung derart laut knarzt, das alle auf der Etage senkrecht im Bett stehen. Bezüglich der Sauberkeit gibt es nichts zu bemängeln. Die unbeschreiblich schlechten Betten und der Geruch lassen jedoch nicht mehr als eine durchschnittliche Bewertung zu.
Stayed 2 nights in Jul 2020

6/10 Okay

Thomas, Schweiz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberes Zimmer, frisch renoviert, ist leider nicht wirklich erkennbar, wo Frühstück gebucht werden kann, sehr schöne Aussicht
Stayed 3 nights in Jul 2020

8/10 Good

Tom, Berlin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr große Zimmer, gut eingerichtet und großzügiges Bad
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2019

8/10 Good

Hans, Potsdam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der einzigartige Panoramablich vom Hotel und die zentrale Lage im Spreequellgebiet
Stayed 1 night in Sep 2019

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet connection was not the best but otherwise I give my maximal points.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019

6/10 Okay

kay

Liked: Cleanliness, staff & service, room comfort
War einziger Gast. Kein Abendessen möglich. Teileweise von außen nicht sehr Einladend
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel mit schönen Blick

Hotel hat einen massiven Renovierungsstau. Angestellt sind zumidestens bemüht.
Stayed 1 night in Mar 2018

8/10 Good

Lars, Braunschweig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wunderschöner Ausblick auf Hügel gelegen

Es war ein Kurztrip über ein langes Wochenende. Die Zimmer sind gut ausgestattet, das Bad ist absolut top und modern und der Service sehr entgegenkommend. Dazu ein wuderschöner Ausblick ins Tal und in die Ferne bei klarer Sicht. Sehr empfehlenswert.
Stayed 3 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Hotel mit sehr gutem Panoramablick auf die Stadt

Essen ist gut und ausreichend.Das Personal nicht sehr gesprächig. Haben inklusive Frühstück gebucht ,es wurde uns aber berechnet. Leider war die Heizung nicht richtig in Takt. Landschaftsmässig aber sehr schön.
Stayed 1 night in Dec 2017

10/10 Excellent

Paul, Frankfurt am Main

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
+Zimmer sind sauber und groß +Personal ist freundlich +Parkplatz direkt am Hotel +Ruhig +10/10 Panorama aus Balkon der Cafe
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ruhiges Hotel mit guter Aussicht

Wir waren 2 Nächte in diesem Hotel. Das Personal war sehr freundlich, die Gaststätte bot bulgarische Gerichte an. Die Zimmer sind sehr geäumig und sauber. Wir hatten Probleme mit warmem Wasser, was aber durch das Personal gelöst wurde. Das Frühstück war sehr reichhaltig.

8/10 Good

Uwe, Schwarzwald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Für Familienurlaub sind die Zimmer sehr klein aber wer nur das Hotel für Übernachtung nutzt ist es ein super Preis/Leistungsverhältnis - wir werden es definitiv wieder buchen

8/10 Good

Iris, Gera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Service

Das Hotel wird scheinbar nach und nach erneuert. Als Gast merkt man nichts davon. Unser Zimmer war sehr schön - schon neu. Derzeitige von Aussendung lässt nicht auf den Topf Zustand innen erkennen. Sehr empfehlenswert. Der Service lässt keine Wünsche offen! Einziger Nachteil kein Fahrstuhl für Viel Gepäck.

8/10 Good

Matthias, Schwäbisch Hall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nettes Hotel

Es war ein kurzer Zwischenstopp