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Eliza House

3.0 star property

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Photo gallery for Eliza House

A hotel entrance with a 'hello' mat, a 'no smoking' sign, and a security camera.
A fire exit door with a sign, a chandelier, and a checkered floor.
A room with a red carpet, a white wall with a decorative molding, and a window with a metal grid.
A hotel room with two beds, a TV, a desk, and a mirror.
A modern bathroom with a glass-enclosed shower, a sink, and a mirror.

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
14-16 Grosvenor Street, Haymarket, Edinburgh, Scotland, EH12 5EG
  • Place, Dean Village
    ‪9 min walk‬
  • Place, Princes Street
    ‪10 min walk‬
  • Place, George Street
    ‪11 min walk‬
  • Airport, Edinburgh (EDI)
    ‪25 min drive‬

Room options

View all photos for Single Room, Ensuite

A bedroom with a floral wallpaper, a wooden bed, a white dresser, and a mirror.

Single Room, Ensuite

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Ensuite

A hotel room with a large bed, two bedside tables, a nightstand, a wall-mounted light, and a door leading to another room.

Standard Double Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Ensuite

A hotel room with two beds, a TV, a desk, and a mirror.

Standard Twin Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room, Ensuite

A room with two beds, a mirror, a wardrobe, and a chandelier.

Standard Triple Room, Ensuite

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 King Bed
  • Free Wi-Fi

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About this property

Eliza House

Along with a 24-hour front desk, this smoke-free hotel has a front desk safe and free Wi-Fi in public areas. Other amenities include multilingual staff assistance.
Eliza House offers 22 accommodations. Housekeeping is provided on a daily basis.
During your stay at Eliza House, you're just a quick walk from Princes Street. You'll find features such as free WiFi in public areas.
  • Free Wi-Fi in some public areas
  • Amenities include a front desk safe and multilingual staff
  • Within a 15-minute walk of Princes Street and George Street
Eliza House offers its guests multilingual staff and a front desk safe. Public spaces have free WiFi.

This 3-star Edinburgh hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz Edinburgh
Ritz Hotel Edinburgh
Ritz Hotel Edinburgh
Ritz Edinburgh
Hotel Ritz Hotel Edinburgh
Edinburgh Ritz Hotel Hotel
Ritz
Hotel Ritz Hotel
Ritz Hotel
Eliza House Hotel
Eliza House Edinburgh
Eliza House Hotel Edinburgh

Eliza House Reviews

Reviews

6.6
Rating 10 - Excellent. 103 out of 719 reviews
Rating 8 - Good. 250 out of 719 reviews
Rating 6 - Okay. 180 out of 719 reviews
Rating 4 - Poor. 115 out of 719 reviews
Rating 2 - Terrible. 71 out of 719 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

MR Alastair

Liked: Cleanliness, amenities, property conditions & facilities
Good sized room, close to town, staff friendly. Hat Tip
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Audrey

Liked: Staff & service, property conditions & facilities, room comfort
Good location, friendly and helpful staff. Great price. Awesome bathtub!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the location, just steps from the tram to the airport and so close to everything! The decor was beautiful and the provision of the space heater was greatly appreciated
Stayed 3 nights in Sep 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, comfortable environment and would come again.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities
Cosy, clean room which had to everything we needed. Helpful staff. Lots of stairs to keep you fit! Appreciated the complimentary coffee and pastries.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the great stay! Easy check in/out and great location
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, not too far from the main tourist areas so you can easily walk, parking is expensive but it is everywhere in Edinburgh, the staff were nice and helpful and the rooms are a great size
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Friendly desk staff. Comfortable hotel
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Apr 2023
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that the location was only a two minute walk from the tram/train station in Haymarket. Staff was kind and room was very clean. Quiet location. Old building so the walk to our room was a bit of a maze but we chuckled about it. Would stay again.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Norihisa

Liked: Cleanliness, staff & service
Good for business and sight-seeing.
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in good walkable location. Quiet area. Restaurants close and transportation.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Old Fashioned Hotel, Great Location

Lovely old fashioned hotel on a lovely street. So near to Haymarket station. It is a great base for whatever you want to do in Edinburgh. Happy to recommend.
Stayed 1 night in May 2025
Verified

6/10 Okay

Andrew

Liked: Staff & service
Good location, & VFM for the basic room for the 1 night we were there.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful en suite room with super tall ceilings! Maybe 2 minutes to walk to the train and tram stops. Very easy walk to the Castle area!
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Natalie

Liked: Staff & service, property conditions & facilities
This is a convenient option for any visits to Edinburgh. The location next to the Haymarket station is perfect -- easily accessible by train and the airport buses. The hotel itself is a cute old building. I never managed to get hot water in my shower, but other than that I loved it.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and cute, staff were nice and never any fuss. Nice quiet location with regular and close by trams, trains and buses to anywhere you need to get to in the city.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Fabulous location about 1.5 miles from Royal Mile. Older building with a lot of character - very "scottish".
Stayed 1 night in Jul 2024
Verified

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for what we needed, which was a clean place to stay and the tram line was very close. The location was a little ways from old town, but it was walkable or we could take the tram to get closer. There were some good restaurants and bars close by.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Steffany Rose

Liked: Staff & service, amenities, property conditions & facilities
Eliza House is very clean and budget friendly. The staffs were nice and approachable.
Stayed 4 nights in Feb 2023
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eliza House

Enjoyable stay at Eliza House, Edinburgh. Friendly staff, located close to Edinburgh, Haymarket station.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, amenable interactions with staff. Clean room, well serviced. Great location in the city.
Stayed 5 nights in Apr 2023
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Property is close to haymarket train station, trams, and buses to city centre. Staff are pleasant and friendly.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quirky and good value.

Very enjoyable stay, maybe the decor was a bit tired but this was reflected in the reasonable price. Staff were very attentive and kind and I appreciated reception being manned 24 hours. Very good value.
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely older property with Scottish charm

Huge room with all the amenities needed. Great location, easy access to tram downtown and bus connections for everywhere, including the airport. The staff were very helpful and friendly. I'd definitely stay again.
Stayed 4 nights in May 2023