8/10 Good
Linda
Travelled with family
1 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was really nice. We had an internal room so no window but the room and bathroom was clean, modern and very comfortable. Staff at reception were helpful. We booked the Skyline restaurant after our concert. It was awful. Staff were over stretched and it was quite a wait for food or drinks. We opted for 2 pizza's. They were frozen low quality and pretty tasteless with a green liquid, possibly meant to be basil on the margarita. We struggled to eat half. Drinks arrived 10 minutes after the pizza's. We thought they had forgotten and asked the male supervisor and found him quite rude and dismissive. We understand they are busy but only asked a question. Cocktail came (pornstar martini) was extremely bitter. Just unfortunately not mixed. Same supervisor then asked "Were the drinks worth the wait?" We explained no as the cocktail was not mixed. He walked away mid sentence. We left half a pizza but were going to order 2 wines but he breezed past our table with our bill saying "I've taken the drinks off" almost like he didn't want us there. We paid and left. He, in my opinion, let the hotel down. There was a lot of uneaten food on tables and i would not eat here again although the restaurant did have good reviews just maybe not after an event.
Linda
Stayed 2 nights in May 2025