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Candlewood Suites West Edmonton - Mall Area by IHG

2.5 star property

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Photo gallery for Candlewood Suites West Edmonton - Mall Area by IHG

Full-sized fridge, microwave, stovetop, dishwasher
Pillow-top beds, in-room safe, desk, blackout curtains
A modern hotel lobby with a curved sofa set, a flat-screen TV, and a patterned carpet.
An indoor swimming pool with clear water, marked depth indicators, and a tiled floor.
A swimming pool with blue tiled edges, a depth marker, and a no diving sign.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
18520 100 Ave NW, Edmonton, AB, T5S 0K7
  • Place, West Edmonton Mall
    ‪3 min drive‬
  • Place, Fantasyland
    ‪3 min drive‬
  • Place, World Waterpark
    ‪3 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Pillow-top beds, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(9 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed (Walk-In Shower)

Studio Suite, 1 Queen Bed (Walk-In Shower) | Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 1 Queen Bed (Walk-In Shower)

9.8 out of 10
Exceptional
(15 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed (Walk-In Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed (Walk-In Shower)

9.4 out of 10
Exceptional
(31 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite

Studio Suite | Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Walk-In Shower)

A hotel room with a sofa, two lamps, a round table, and a large framed picture on the wall.

Suite, 1 Bedroom (Walk-In Shower)

9.4 out of 10
Exceptional
(23 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Accessible (Comm, Access Tub)

Studio Suite, 1 King Bed, Accessible (Comm, Access Tub) | Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed, Accessible (Comm, Access Tub)

7.0 out of 10
Good
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(42 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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Exterior
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  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 3,257 reviews
The price is €114
includes taxes & fees
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About this property

Candlewood Suites West Edmonton - Mall Area by IHG

This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a hot tub and a business centre.
Candlewood Suites West Edmonton - Mall Area by IHG offers 77 accommodations with a safe and free newspapers. Beds feature pillowtop mattresses. Cable televisions are provided. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.
Candlewood Suites West Edmonton - Mall Area by IHG's great location gets high marks from our customers. During your stay, you'll be close to West Edmonton Mall. Free WiFi in public areas, free self-parking and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from West Edmonton Mall and 8 minutes from TELUS World of Science-Edmonton
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Candlewood Suites West Edmonton - Mall Area by IHG offers its guests an indoor pool, a hot tub, and a fitness centre. There's a snack bar/deli on site. Business amenities include a 24-hour business centre and meeting rooms.

WiFi and wired Internet are free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites West Edmonton - Mall Area by IHG. Self parking is free.

This Edmonton hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily until 11:00 PM
The check-in location differs from the property location; go to: [Holiday Inn Express West Edmonton lobby (same building).]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night, plus a deposit of CAD 25 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily until 11:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Holiday Inn Express West Edmonton lobby (same building).
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites West Edmonton Mall Area Hotel
Candlewood Suites West Edmonton Mall Area
Candlewood Suites West Edmonton Mall Area Hotel
Candlewood Suites West Edmonton Mall Area
Hotel Candlewood Suites West Edmonton - Mall Area Edmonton
Edmonton Candlewood Suites West Edmonton - Mall Area Hotel
Hotel Candlewood Suites West Edmonton - Mall Area
Candlewood Suites West Edmonton - Mall Area Edmonton
Candlewood Suites Edmonton West
Candlewood Suites Hotel
Candlewood Suites
Candlewood Suites West Edmonton Mall Area
Candlewood Suites West Edmonton Mall Area by IHG
Candlewood Suites West Edmonton Mall Area an IHG Hotel
Candlewood Suites West Edmonton - Mall Area by IHG Hotel
Candlewood Suites West Edmonton - Mall Area by IHG Edmonton

Candlewood Suites West Edmonton - Mall Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 617 out of 1000 reviews
Rating 8 - Good. 252 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms, good service from staff and love the underground parking. Great stay!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet location.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious,clean and staff was always in top of everything
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a wonderful experience at Candlewood.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Great location, and very clean and welcoming hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mark Charles

Liked: Cleanliness, staff & service, amenities
Great clean hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Reynolds

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great amenities and service!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Really like this Hotel, its clean, quiet, parking is good, great location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Arnold

Liked: Cleanliness, amenities, property conditions & facilities
clean comfortable rooms, underground parking
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Karlan

Liked: Cleanliness, staff & service, amenities
Everything was great!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Leanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very enjoyable couple of days with my sisters.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym was well equipped. A great place to stay. Everything you need to enjoy your stay. Very easy to get to West Edmonton Mall.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, quick check in, coffee and service, pool and hot tub were great.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice size
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jade

Staff are excellent
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always love this hotel check in does their best to accommodate you no matter what and rooms are clean and comfortable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
I filled this out at hotel Will stay again
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
It was your basic hotel room. Wish there was a free breakfast
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Anjali

Liked: Cleanliness, staff & service, amenities
Really nice room. The suite had dining utensils and stove and it was a great stay. I would love to stay here again. Over all it was amazing.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Karl Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a really nice place! Second time staying at candlewood and it doesn’t disappoint. The room was nice and clean. Staff were really welcoming and helpful when needing amenities. Did not get to utilize the stove this time though having all the utensils were great. Would book here again!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, staff was friendly and helpful
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, property conditions & facilities
Thank you it was a good timing for me was a quiet stay clean n comfortable
Stayed 4 nights in Jan 2026