4/10 Huono
Maria
Matkusti kumppanin kanssa
13.10.2025
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We chose this hotel due to our previous experience at a nearby Hampton Inn, (Sherwood Park), the night prior, which we highly recommend. In fact, we were willing to pay a bit extra for an expected repeat. But this airport location was unfortunately a stark difference. It’s more run down - which you take that with a grain of salt. However, in the mrng, we stood amongst a large number of people who were there half an hour or more, prior to breakfast being over, looking at an empty buffet, and being told nothing was going to be replenished. There were people leaving frustrated. For the families we saw waiting before catching a flight, it would prove to be highly frustrating and costly for them to have to go elsewhere to feed their kids (and probably at the airport).
This breakfast set up was highly disappointing compared to the Sherwood Park location. My review is more about how this hotel staffs their team - it’s apparent that the quality of your team sets up your success. In this case, the team I saw wasn’t prepared, or knew how to navigate this mishap well.
The staff probably got a lot of angry comments today, but I think it boils down to management doing a better job at the hiring and training stage.
If you can find your way to the Sherwood Park location, go there. You’ll be pleased! This location worked, but it will not be a repeat for us.
Maria
Yöpyi 1 yön lokakuussa 2025