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MadreTierra Patagonia

3.0 star property

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Photo gallery for MadreTierra Patagonia

Front of property
Daily cooked-to-order breakfast (ARS 55000 per person)
Interior
Premium bedding, down duvets, in-room safe, individually decorated
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
9 de Julio 239, El Calafate, Santa Cruz, 9405
  • Place, El Calafate Historical Interpretation Center
    ‪5 min walk‬
  • Place, Gnome Village
    ‪6 min walk‬
  • Place, Santa Teresita del Nino Jesus Church
    ‪9 min walk‬
  • Airport, El Calafate (FTE-Comandante Armando Tola Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed | Bathroom | Free toiletries, hair dryer, bidet, towels

Standard Single Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom | Premium bedding, down duvets, in-room safe, individually decorated

Standard Double Room, 1 Bedroom

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Cabin, 2 Bedrooms

Economy Cabin, 2 Bedrooms | Premium bedding, down duvets, in-room safe, individually decorated

Economy Cabin, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Double Room

  • Sleeps 2

View all photos for Economy Single Room

Premium bedding, down duvets, in-room safe, individually decorated

Economy Single Room

  • Sleeps 1

View all photos for Run Of House

Premium bedding, down duvets, in-room safe, individually decorated

Run Of House

  • Sleeps 4

View all photos for Premium SUITE (KING Or TWIN) Room

Premium bedding, down duvets, in-room safe, individually decorated

Premium SUITE (KING Or TWIN) Room

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

Economy Two-Bedroom Cabin

  • Sleeps 4

Standard Single Queen Room

  • Sleeps 1

Similar properties

Exterior
Destino Calafate
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Housekeeping
4.7 out of 5, Exceptional, 210 reviews
The price is €100
29 Jan - 30 Jan
Destino Calafate

About this property

MadreTierra Patagonia

Hotel with a full-service spa, 7-minute walk to Gnome Village
A full-service spa, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
MadreTierra Patagonia offers 6 accommodations with iPads and iPod docking stations. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down duvets and premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include bidets, complimentary toiletries and hairdryers. Additionally, rooms include MP3 docking stations and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at MadreTierra Patagonia. During your stay, you're just a quick walk from Avenue del Libertador. Features include free WiFi in public areas, plus a full-service spa and breakfast (surcharge).
  • Free WiFi
  • Cooked-to-order breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Within a 10-minute walk of Argentinian Museum of Toys and Gnome Village
  • Airport shuttle service available for a fee
MadreTierra Patagonia offers its guests a full-service spa. WiFi is free in public spaces. Multilingual staff, ski storage, and tour/ticket assistance are also featured at MadreTierra Patagonia.

This 3-star El Calafate hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: ARS 55,000 for adults and ARS 55,000 for children

Things to do

  • Bicycle rentals
  • Full-service spa
  • Ski storage

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Firepit
  • Outdoor furniture

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • No lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • CD player
  • IPad
  • IPod dock
  • MP3 dock

Food and drink

  • Room service

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 15 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at MadreTierra Patagonia

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Argentina value-added tax (VAT) at 21%. A VAT exemption is available to travellers who present a valid passport or ID showing that they are not a resident of Argentina and who pay with a non-Argentine card or via a bank transfer from outside Argentina. This exemption only applies to accommodation, including bookings where breakfast is included.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately ARS 55000 for adults and from ARS 55000 for children
  • Credit card charges are subject to a surcharge of 15 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

MadreTierra Patagonia Hotel El Calafate
MadreTierra Patagonia Hotel
MadreTierra Patagonia El Calafate
MadreTierra Patagonia Hotel
MadreTierra Patagonia El Calafate
MadreTierra Patagonia Hotel El Calafate

MadreTierra Patagonia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 96 out of 122 reviews
Rating 8 - Good. 11 out of 122 reviews
Rating 6 - Okay. 8 out of 122 reviews
Rating 4 - Poor. 5 out of 122 reviews
Rating 2 - Terrible. 2 out of 122 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Julie

Liked: Cleanliness, amenities, property conditions & facilities
I really wanted to give this 5 stars but I can’t. The hotel is lovely, the rooms are great and the staff friendly. The downside. Payment. Despite having a booking which was “pay at property”, my payment was taken before I arrived using the card I’d used to hold the booking. This wasn’t checked with me. As a consequence they added an extra 15% (as per the t&cs for card payments). If I’d agreed to this AT THE PROPERTY it would have been fine but to have the payment taken in advance without checking so an extra 15% is added, isn’t right. They also deny any wrongdoing on this. I’d have paid in cash at the property but their actions didnt give me this choice.
Stayed 2 nights in Mar 2025

10/10 Excellent

Liz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is one of the nicest places I have ever stayed. It's a boutique hotel with five-star service. Rosa and Matías and the other staff are phenomenal. They made us feel like family. The breakfast buffet is a huge and delicious spread. There are cafes and restaurants close by, but the street is quiet. It's a few minutes walk from the beautiful Nimez nature reserve. Truly, we did not want to leave this gem of a hotel. Calafate is a wonderful base to explore this area of Patagonia. It was a trip of a lifetime.
Stayed 3 nights in Apr 2025

6/10 Okay

Kim, Ogden

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was very nice. Rooms were clean, but basic. There were no amenities at the hotel. Basic breakfast was served. The best part of this hotel is an outstanding local guide — Mariano. We were beyond thrilled with Mariano and his expert knowledge of the area. An exceptional guide! Great personality and highly knowledgeable of the most important area attractions. Very experienced and goes out of his way to make every outdoor excursion the very best. Mariano is a true find!
Stayed 3 nights in Mar 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

A great little hotel, with helpful staff and tasty breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

ZHAOLIANG, Cupertino

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing is ok.
Stayed 2 nights in Mar 2025

10/10 Excellent

M G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

Nice, cozy hotel, its unique wood setting as well as the beautiful furniture with nice history behind building it, was authentic. Breakfast was great with such great friendly staff. It’s close to main restaurants and shopping area.
Stayed 3 nights in Feb 2025

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mariano and his staff provided an excellent service . Provided great suggestion and support for areas to visit. Definitely will come back.
Stayed 3 nights in Mar 2025

10/10 Excellent

Roberto, North Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jan 2025

4/10 Poor

james

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff / owner overly aggressive trying to SELL SERVICES including breakfast and managing tours Payment transaction still needs clarification since its been over a week since I stayed and my credit card was not refunded as explained it would be Would NOT Recommend
Stayed 4 nights in Jan 2025

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful; great location and well regarded in the community
Stayed 4 nights in Dec 2024

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Madre Tierra. The hotel is located a few blocks off the main road which made it very convenient for shopping and dining out. The breakfast was delicious and the staff were VERY friendly and helpful. I highly recommend Madre Tierra!
Stayed 1 night in Nov 2024

10/10 Excellent

Fernando, Elkhorn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, warming, ready to help and guide, excellent quality overall. Thank you
Stayed 2 nights in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Larry

Travelled with group
Disliked: Property conditions & facilities
Really disorganized check in, slow. Really friendly staff clean hotel. Limited to no hot water in the morning. Great location. Breakfast is very overpriced
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice location close to the main street but not right on it. Excellent breakfast. Things inside look updated and not worn down.
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth, Morristown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at MadreTierra - from our initiial welcome (including a refeshing glass of freshly squeezed juice) to the comfy room and delicious breakfast everything was great. Staff were also very helpful in arranging a taxi to the airport. Would highly reccommend!
Stayed 1 night in Apr 2024

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

Lovely hotel with a fantastic breakfast! Just two blocks walking distance to town makes this a great place to explore the Calafate area. The staff are very warm and the room was super comfortable with great bathroom products and small touches to make you feel right at home.
Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel quite a bit but was impressed with the staff. I especially want to thank Daniel who helped me with a late checkin. Never have I had such care taken of me by a staff member. He was marvelous.
Stayed 1 night in Mar 2024

10/10 Excellent

John

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Fantastic stay at Madre Tierra. Mariano is the best. Perfect location. Great service. Just a wonderful experience.
Stayed 2 nights in Mar 2024

10/10 Excellent

Evangelos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, clean, excellent staff, warm hospitality, home made breakfast. We felt like being at home.
Stayed 1 night in Mar 2024

10/10 Excellent

Rumneet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

John

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great personal service, nice location.
Stayed 1 night in Mar 2024

10/10 Excellent

Lisa, West Chester

Travelled with partner
Liked: Amenities, property conditions & facilities
Enjoyed our stay here. Comfortable, goid breakfast, friendly staff
Stayed 2 nights in Mar 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service

Robbed by the front desk

Average hotel with good location. We were out right by the reception and while at dinner money was stolen out of our room’s safe. I had discussed paying for breakfast with the front desk attendant and he insisted on USD instead of pesos. I returned to my room and quickly grabbed the money and paid for the breakfast we had. When we returned later that evening it appeared that someone had “turned down” our room. Straightening the sheets and moving a blanket off the bed. A little sign from the hotel staff was placed on the corner of the bed. As we were checking out the next day we cleared out the safe to pack and found $40 USD missing. We notified the front desk and we were told there was a key to open the safe and they had cameras they would review to see if someone had snuck in and taken the key to then steal from our safe. It seems very clearly to be an inside job. We had to catch a bus early the next day and were staying in a location without wifi until now. Will be following up with the owners.
Stayed 2 nights in Feb 2024