2/10 Terrible
panayiota
Travelled with family
24 Aug 2025
Lagun hotel has violated environmental law by discharging its waste water which has caused the city to post a notice at their entry way (see picture.)
Additionally, the hotel has also allegedly repetitively violated local privacy laws by publishing the full name of every single guest (including minors) in huge writing on a screen in the lobby. When asked to have our names removed we were laughed at. As a mom traveling with a nine year old I prefer not to have our names known to every single person that enters the hotel!
They forgot to replace our towels THREE TIMES and when we called or saw an employee to ask we were told to wait 40-45 minutes. This was always when we returned to the room from a tour where we were swimming and being in the sun all day we just want to take a shower instead of hanging out in the room with sand still on us while waiting for towels.
The coffee was basically like water (there is an excellent coffee shop about a 4 minutes walk away) and breakfast overall was not the best.
The music at the pool is too loud to actually enjoy it. Everyone at the pool asked for the music to be lowered but the employee ignored every single guest.
The room smelled moldy and I suspect that the wallpaper is there to hide whatever is behind. The common area (lobby, elevator, hallway, pool) were not the cleanest. We left our room after they mopped the hallway and it smelled really bad like they reuse the water over and over again.

panayiota
Stayed 6 nights in Aug 2025























