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Chase Suite Hotel El Paso

3.0 star property
VIP Access

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Photo gallery for Chase Suite Hotel El Paso

Sports facility
Golf
Lobby sitting area
Signature Room, 1 Queen Bed | Living area | Flat-screen TV
2 outdoor pools, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • Kitchen

Explore the area

View in a map
6791 Montana Ave, El Paso, TX, 79925
  • Place, Gene Roddenberry Planetarium
    ‪9 min walk‬
  • Place, Bassett Place
    ‪2 min drive‬
  • Place, Cielo Vista Mall
    ‪3 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪14 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Signature Room, 2 Bedrooms (King)

Signature Room, 2 Bedrooms (King) | Living area | Flat-screen TV

Signature Room, 2 Bedrooms (King)

9.2 out of 10
Wonderful
(9 reviews)
  • 79 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Signature Room, 1 Queen Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Signature Room, 1 Queen Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | Premium bedding, pillow-top beds, desk, laptop workspace

Signature Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Accessible

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, Accessible

9.4 out of 10
Exceptional
(16 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed

Signature Room, 1 King Bed

  • Sleeps 4

Signature Room, 1 Queen Bed

  • Sleeps 4

Signature Room, 2 Bedrooms (King)

  • Sleeps 6

Studio Suite, Accessible

  • Sleeps 3

View all photos for Renovated 2 Bedroom, 1 King 2 Twin Beds Suite

Premium bedding, pillow-top beds, desk, laptop workspace

Renovated 2 Bedroom, 1 King 2 Twin Beds Suite

  • Sleeps 6

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About this property

Chase Suite Hotel El Paso

Hotel in El Paso with 2 outdoor pools and free breakfast
This smoke-free hotel features 2 outdoor pools, a fitness centre and a 24-hour business centre. Free self-service breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a conference centre, coffee/tea in a common area and a business centre.
Chase Suite Hotel El Paso offers 200 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Chase Suite Hotel El Paso. During your stay, you're just a quick walk from Gene Roddenberry Planetarium. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the 2 outdoor pools
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from Fort Bliss and 10 minutes from Paso del Norte International Bridge
  • Free airport, shopping centre and local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Chase Suite Hotel El Paso offers its guests 2 outdoor swimming pools and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 1841 square feet (171 square metres) and includes a conference centre. An area shuttle within 3 mi and A roundtrip airport shuttle (available 24 hours) are free. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Chase Suite Hotel El Paso. Free self parking is available.

This 3-star El Paso hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free area shuttle up to 3 mi
  • Free shopping centre shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 2 outdoor pools
  • Gym
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free area shuttle
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,841 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 25 buildings
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 150 per stay), plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 45 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Chase Suite Hotel El Paso.

Property is also known as

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Reviews

Chase Suite Hotel El Paso Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 628 out of 1014 reviews
Rating 8 - Good. 223 out of 1014 reviews
Rating 6 - Okay. 85 out of 1014 reviews
Rating 4 - Poor. 33 out of 1014 reviews
Rating 2 - Terrible. 45 out of 1014 reviews

Reviews

6/10 Okay

Ruby

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room was good and spacious, the pool was nice too. Didn't like some staff and services
Stayed 1 night in Aug 2025

10/10 Excellent

Raphael

Stayed 1 night in Aug 2025

10/10 Excellent

Brenda, El Paso

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff needs to work on their customer service.
Stayed 4 nights in Aug 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Jose

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Rozetta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation stay.

Was a very pleasant stay. Nice set up and service great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sheri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

4/10 Poor

Frances M.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk threw out a few sandwiches and chips after being asked for the “free social hour”. When asked about the two free beverages, he pointed to the fridge where we had to purchase drinks. He never refilled the sandwiches even though others came in to eat. I had to also ask for my complimentary bottle of wine that was included with my reservation. Dirty sheets and blanket in bag in closet for pull-out couch. Had to ask for enough towels for four and clean sheets. Very disappointed in this stay! Had just left a wonderful hotel where we stayed for over two weeks in Juárez. Very, very disappointed.
Stayed 1 night in Aug 2025

8/10 Good

Wanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Convenience between Fort Bliss and other areas. Affordable and perfect for long term stays. Kitchens were a bit dated, but it worked perfectly in meal preparations.
Stayed 6 nights in Aug 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Nan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like this stay. Room was spacious and the environment was peaceful. Just two small notes: 1) I went to breakfast slightly over 8am, but didn’t see many choices left. Cheese, yogurt, etc. were almost empty and later taken off around 8:30am while the breakfast ended 9am (another sign said it ended at 8:45am, but guests don’t really know unless they went there). 2) It’s lovely to see several cute cats in the yard. At first, I saw three, including a black one, grey one, and a golden one. Later I accidentally saw several more black ones. My building was 16. Maybe this amount of cats can be managed better since I saw them stay around the trash can sometimes, opposite to building 16.
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
check in was pleasant, room was clean, spacious, great for my business stay where I wanted to work (good desk and breakfast bar for spreading out), nice couch so no need to only sit on a bed, comfortable bed, large vanity for my cosmetics and large closet. Very nice layout.
Stayed 5 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

10/10 Excellent

Refugio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good people, and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Arturo

Stayed 1 night in Aug 2025

10/10 Excellent

George

Stayed 1 night in Aug 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet everything you need for a night
Stayed 1 night in Aug 2025

6/10 Okay

Luis

Disliked: Staff & service
Close to airport & restaurants
Stayed 3 nights in Aug 2025

10/10 Excellent

Luis

Stayed 1 night in Jul 2025

2/10 Terrible

Miranda

Stayed 1 night in Aug 2025

10/10 Excellent

Asael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff assistance was outstanding!
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fiesta time

Our suite was lovely, very clean & comfortable. We've never slept better. It is located at a convenient location. The staff was wonderful & nice. The complementary breakfast was delicious , the weather was beautiful for our family visit. We will definitely stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Ignacio

Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is always my go to when traveling through El Paso. Everyone is very friendly and the rooms are always nice
Stayed 1 night in Jul 2025