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Chase Suite Hotel El Paso

3.0 star property
VIP Access

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Photo gallery for Chase Suite Hotel El Paso

Sports facility
Fridge, microwave, stovetop, dishwasher
2 outdoor pools, pool loungers
Golf
Signature Room, 1 Queen Bed | Living area | Flat-screen TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Kitchen
  • Pet-friendly
  • Housekeeping

Explore the area

Map
6791 Montana Ave, El Paso, TX, 79925
  • Bassett Place
    ‪2 min drive‬
  • Cielo Vista Mall
    ‪3 min drive‬
  • Fort Bliss
    ‪7 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪14 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, desk

Signature Room, 1 King Bed

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Accessible

1 bedroom, premium bedding, pillow-top beds, desk

Studio Suite, Accessible

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Signature Room, 1 Queen Bed

1 bedroom, premium bedding, pillow-top beds, desk

Signature Room, 1 Queen Bed

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Room, 2 Bedrooms (King)

Signature Room, 2 Bedrooms (King) | Living area | Flat-screen TV

Signature Room, 2 Bedrooms (King)

  • 79 sq m
  • Sleeps 4
  • 2 King Beds

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The price is €144
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includes taxes & fees
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About this property

Chase Suite Hotel El Paso

Hotel in El Paso with 2 outdoor pools and free breakfast
This smoke-free hotel features 2 outdoor pools, a fitness centre and a 24-hour business centre. Free self-service breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a conference centre, coffee/tea in a common area and a business centre.
Chase Suite Hotel El Paso offers 200 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Chase Suite Hotel El Paso. During your stay, you're just a quick walk from Gene Roddenberry Planetarium. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the 2 outdoor pools
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from Fort Bliss and 10 minutes from Paso del Norte International Bridge
  • Free airport, shopping centre and local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Chase Suite Hotel El Paso offers its guests 2 outdoor swimming pools and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. An area shuttle within 3 mi and A roundtrip airport shuttle (available 24 hours) are free. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Chase Suite Hotel El Paso. Free self parking is available.

This 3-star El Paso hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM. The hotel hosts a free manager's reception on selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free area shuttle up to 3 mi
  • Free shopping centre shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 2 outdoor pools
  • Gym
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free area shuttle
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 25 buildings
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 150 per stay), plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 45 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Chase Suite Hotel El Paso.

Property is also known as

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Chase Suite Hotel El Paso Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 588 out of 1007 reviews
Rating 8 - Good. 250 out of 1007 reviews
Rating 6 - Okay. 86 out of 1007 reviews
Rating 4 - Poor. 41 out of 1007 reviews
Rating 2 - Terrible. 42 out of 1007 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
☺️
Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Glenn

Stayed 1 night in Feb 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Gary

Business traveller
Liked: Staff & service
Nice facility, front desk was very accommodating with my early arrival to just check in knowing I would be very late coming in after a day long meeting. Also I checked out very early and the hotel shuttle was great for taking me back to the airport.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place for the price.

Nice place for the price.
Stayed 1 night in Feb 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

4/10 Poor

Jesus

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need to be remodeled

The stay this time was extremely disappointing, my tub was clogged and I wasn’t able to shower. I called the front with no success. They don’t answer the phones and when they do they’re extremely dismissive. The doors were extremely old and dirty. It’s like sleeping outdoors because you can hear every noise. They’re in need of a remodel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Marissa

Travelled with family
Liked: Amenities
Kayla was great in check in! Made the process smooth and easy.
Stayed 2 nights in Feb 2025

10/10 Excellent

Xiaowen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

4/10 Poor

Ivan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Justin

Travelled with family
Nice
Stayed 3 nights in Feb 2025

8/10 Good

Ramon

Travelled with partner
Room was good it just smelled like food. Our next door neighbors not sure what they were doing cause they were making alot of noise. It sounded like they were doing repairs alot of banging. The breakfast was okay not much variety.
Stayed 2 nights in Feb 2025

10/10 Excellent

Love

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place super close to shopping. An dinning
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sabrina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the room was nice and large. Very outdated and the bed and pillows were quite uncomfortable. We loved that they had a complimentary social hour and breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Nancy, New Auburn

Staff is very accommodating and friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Riesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Timothy

Business traveller, Travelled with partner
Liked: Amenities
The staff was wonderful and friendly. The rooms were clean and very nice. The rooms are like small apartments which made me feel more at home than a visitor.
Stayed 1 night in Jan 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Dominick

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I had booked a king size bed on Expedia with the condition that it be on ground floor. When I arrived at the hotel and checked in, I was told it was upstairs. I said we were unable to climb stairs. They said no problem and gave me a room on the ground floor. I didn’t look at the room and didn’t return to the room until later in in the evening. I contacted the front desk and told them I had paid for a king size bed but the bed in my room was a queen. They told me only upstairs rooms had kings. I said I wish they would have told me when I initially arrived. Regardless, they offered some snacks, but further stated I would have to settle up with Expedia. I paid for a king and got a queen. Going on the Expedia app, there are no links to speak with Expedia.
Stayed 1 night in Jan 2025

10/10 Excellent

Rafael

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

This hotel was an apartment turned into a hotel! Room is very spacious with a sofa bed. Full size kitchen, spacious bathroom, and all rooms have a balcony! Comfortable bed and very clean. Walkable to restaurants, fast food joints and shopping centers! Their free breakfast doesn’t have too many options, rather eat somewhere else.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sheri Leigh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024