Extend-A-Suites Utep

2.0 star property

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Photo gallery for Extend-A-Suites Utep

Front of property – evening/night
Lobby
Single Room | View from room
Outdoor pool
BBQ/picnic Area

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Pet-friendly
  • Free WiFi

Explore the area

View in a map
500 Executive Center Boulevard, El Paso, TX, 79902
  • University of Texas at El Paso
    ‪19 min walk‬
  • Don Haskins Center
    ‪4 min drive‬
  • Sunland Park Mall
    ‪4 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪15 min drive‬

Room options

Double Room

  • 23 sq m
  • Hill view
  • Sleeps 4
  • 2 Double Beds

Single Room

  • 23 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

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About this property

Extend-A-Suites Utep

Motel in El Paso with 24-hour business centre and 24-hour front desk
An outdoor pool, a 24-hour business centre and a conference centre are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a 24-hour front desk and express check-out. Change of towels is available on request
Extend-A-Suites Utep offers 98 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This El Paso motel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include an outdoor pool.
During your stay at Extend-A-Suites Utep, you'll be within walking distance of Rio Grande. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, a meeting room and a conference centre
  • 5 minutes by car from Sunland Park Mall and 7 minutes from Paso del Norte International Bridge
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this motel measures 3000 square feet (270 square metres) and includes a conference centre. An outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Extend-A-Suites Utep. Free self parking is available.

This El Paso motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (3,000 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay), plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 10 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • In-room safe fee: USD 1.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Up to 4 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Extend-A-Suites Utep.

Property is also known as

Americas Best Value Inn El Paso West
Americas Best Value Inn Hotel El Paso West
Americas Best Value Inn El Paso West Motel
Hotel Hillvue
Hillvue El Paso
Extend-A-Suites Motel El Paso
Extend-A-Suites El Paso
Extend-A-Suites Utep Motel El Paso
Extend-A-Suites Utep Motel
Extend-A-Suites Utep El Paso
Hotel Hillvue El Paso
Extend-A-Suites Utep Motel
Extend-A-Suites Utep El Paso
Extend-A-Suites Utep Motel El Paso

Extend-A-Suites Utep Reviews

Reviews

6.0
Rating 10 - Excellent. 106 out of 512 reviews
Rating 8 - Good. 102 out of 512 reviews
Rating 6 - Okay. 89 out of 512 reviews
Rating 4 - Poor. 75 out of 512 reviews
Rating 2 - Terrible. 140 out of 512 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Jorge

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Quiet and easy access. Sink was filthy and had to scrub it clean as if it had backflowed and had hair and food stuck to it.
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

DENNIS

Travelled with pets, Travelled with partner
Disliked: Amenities, property conditions & facilities
No hot water and broken A/C
Stayed 1 night in May 2025

8/10 Good

Gustavo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it has recently been renovated and it was nice and clean. Location is great.
Stayed 1 night in May 2025

10/10 Excellent

Marisol

Stayed 2 nights in May 2025

4/10 Poor

Nutan, Winter Haven

Disliked: Property conditions & facilities
It says free breakfast and we were told by the receptionist that the breakfast has been discontinued since 2018. Misleading indeed. There was no alternative offered like a kettle or coffee maker in the room either
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old School gets New Look

Booked this at last minute since I decided to go to EP a day earlier and already had a booking at another property for the balance of the week. The property is being updated by ownership (former Howard Johnson)
Stayed 1 night in May 2025

6/10 Okay

Soumitra

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Great location. Nice, clean, comfortable rooms. However very misleading on Expedia as it says Continental Breakfast but in reality there was no arrangement at all for any breakfast. The rooms could do with some tea/coffee arrangement as a bare minimum. The lady at the reception mentioned that they have not served any breakfast in the last 6 years or so. Hope fully the management would look into these areas which would enhance the property image.
Stayed 1 night in May 2025

2/10 Terrible

Nicolle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

It smelled like cat urine the locks on my door didnt work no microwave or water in jacuzzi. Felt very unsafe
Stayed 3 nights in May 2025

10/10 Excellent

Ruben

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for about a week great for the price and nice and clean !
Stayed 3 nights in Apr 2025

2/10 Terrible

Sheraz

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Bryan

Stayed 1 night in Apr 2025

6/10 Okay

Byron

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I felt unsafe because someone tried to come in my room.
Stayed 1 night in Apr 2025

10/10 Excellent

Mr

Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

nasty

avoid this place.
Stayed 1 night in Apr 2025

8/10 Good

Victor

Stayed 1 night in Mar 2025

10/10 Excellent

Angelique

Stayed 2 nights in Mar 2025

10/10 Excellent

Monica

Stayed 2 nights in Mar 2025

10/10 Excellent

Alexandria

Stayed 1 night in Mar 2025

6/10 Okay

Briseida

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The pool is off service, not clean, I found a cockroach
Stayed 1 night in Mar 2025

10/10 Excellent

Mr

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2025

2/10 Terrible

JOVONNIE

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was hair or pubic hair on bed sheets. No hot water, no water in toilet to flush u had to turn the water thing on at bottom of toilet to flush and mini fridge doesn’t work. Asked for my mom back went to different places for cheaper. Red Roof go there. Staff was awful to. Not safe in D area the Main door to buzz in was wide open for the public.
Stayed 1 night in Mar 2025

8/10 Good

Gabriela

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Joseph

Stayed 1 night in Feb 2025

4/10 Poor

Kevin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
I didnt have hot water in my room.
Stayed 1 night in Feb 2025