Tru By Hilton El Paso East Loop 375

2.5 star property

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Photo gallery for Tru By Hilton El Paso East Loop 375

Free daily continental breakfast
Lobby
Outdoor pool
In-room safe, desk, free WiFi, bed sheets
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3620 Joe Battle Blvd, El Paso, TX, 79938
  • Place, Cinemark East Montana
    ‪2 min drive‬
  • Place, Fort Bliss
    ‪12 min drive‬
  • Place, Sun Bowl Stadium
    ‪20 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪11 min drive‬

Room options

Two Queen Room

  • Sleeps 4

King Room

  • Sleeps 2

Room, 1 King Bed

9.2 out of 10
Wonderful
(23 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(28 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.8 out of 10
Exceptional
(7 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

King Room With Mobility Accessible Bathtub

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

Hearing Accessible Two Queen Room

  • Sleeps 4

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru By Hilton El Paso East Loop 375

Hotel in El Paso with 24-hour fitness centre and outdoor pool
An outdoor pool, a 24-hour fitness centre and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Tru By Hilton El Paso East Loop 375 offers 90 accommodations with a safe and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton El Paso East Loop 375. During your stay, you'll be close to Cinemark East Montana. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a gift shop
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Cinemark East Montana and 7 minutes from Jungle Jaks
  • Pets welcome for a fee
Tru By Hilton El Paso East Loop 375 offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Free breakfast is available daily. The business-friendly Tru By Hilton El Paso East Loop 375 also features gift shops/newsstands, coffee/tea in common area, and laundry facilities. Self parking is free.
Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per week, plus a deposit of USD 250.00 per stay
  • Weight limit: 50 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 125.00 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton El Paso Northeast Hotel
Tru Hilton El Paso Northeast
Tru By Hilton El Paso Loop 375
Tru By Hilton El Paso East Loop 375 Hotel
Tru By Hilton El Paso East Loop 375 El Paso
Tru By Hilton El Paso East Loop 375 Hotel El Paso

Tru By Hilton El Paso East Loop 375 Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 410 out of 639 reviews
Rating 8 - Good. 121 out of 639 reviews
Rating 6 - Okay. 50 out of 639 reviews
Rating 4 - Poor. 30 out of 639 reviews
Rating 2 - Terrible. 28 out of 639 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Shelley, rancho cucamonga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly check in staff. Lobby very comfortable and welcoming. Fun space with TVs, pool table, and games to play to pass time.
Stayed 1 night in Oct 2025

10/10 Excellent

Antonio

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean . Friendly staff. Thank you
Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Oct 2025

10/10 Excellent

AUDREY

Stayed 2 nights in Oct 2025

10/10 Excellent

Julia

Room was clean and large. Nice bathroom.
Stayed 1 night in Oct 2025

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a stress free stay
Stayed 1 night in Oct 2025

8/10 Good

Casey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel is in a really accessible part of town, which made our touring of El Paso pretty easy. The room was mostly clean when we got there, but we did see some small stains on the blankets. The staff were quite friendly, the breakfast was great, and I really liked the lobby area for all of the games it offered. My only real complaint for the hotel was that our room didn’t have a closet. This is the first time I’ve stayed in a hotel without a closet, and it definitely made the stay for our family a three trickier than it needed to be.
Stayed 3 nights in Oct 2025

10/10 Excellent

Derossany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Meliza

Stayed 2 nights in Sep 2025

2/10 Terrible

carrie

Stayed 1 night in Sep 2025

10/10 Excellent

Staci, Bakersfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, nice area in the lobby, where our family was able to visit. Very courteous and attentive staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here three times in the past year and really like everything about it. It's conveniently located near all the places we needed to visit, some of which we could walk to.
Stayed 3 nights in Sep 2025

10/10 Excellent

Elyana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

dale

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was a breeze, got to room and didnt have a renote, when back down to front desk, they found one, went back to room and had no channels went back down to front desk and told them but they said there maintenance are gone for the day and couldnt do anything for it till morning. Other than that beds comfy, so are pillows, room was clean, no trash bags though in trash cans.
Stayed 1 night in Sep 2025

10/10 Excellent

Rosaisela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

David

Liked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

ESMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its excellent
Stayed 1 night in Sep 2025

10/10 Excellent

lina

Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff on check in working the front desk
Stayed 1 night in Sep 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Garrett and Cesar were excellent. Garrett I believe was his name checked us in. He was super nice and helpful. Cesar checked us out. He was very friendly and had a great sense of humor.
Stayed 1 night in Sep 2025

10/10 Excellent

Zola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk workers. Very kind and went out of their way to please everyone.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Erika

Stayed 1 night in Aug 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room great staff and nice área
Stayed 2 nights in Aug 2025

10/10 Excellent

Heinz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

Visited with a friend for two nights for some great hiking in the area. Hotel was perfect for us: nice vibe, new, clean, comfortable, and all the nice touches. Staff encountered were great. Breakfast was perfect to get younstarted. Location good for us as we had to head east towards the Guadalupe Mountains. We ate at the BBQ place and Mexican restaurants within walking distance. Only minor issue which isn't really the hotel's fault, is all the road construction in area which made us drive in circles trying to find the parking lot a couple of times. But I would definitely stay there again!
Stayed 2 nights in Sep 2025