CASA PALACIO SUR I

3.0 star property

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Front of property
Standard Apartment | Living area | 36-inch flat-screen TV with digital channels, TV
Exterior
Standard Apartment | Living area | 36-inch flat-screen TV with digital channels, TV
Standard Apartment | Minibar, individually decorated, desk, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View in a map
Calle Pagador 38, El Puerto de Santa Maria, 11500
  • Place, Santa Catalina Beach
    ‪6 min walk‬
  • Place, Real Club de Golf Vista Hermosa
    ‪2 min drive‬
  • Place, Sherry Marina
    ‪3 min drive‬
  • Airport, Jerez de La Frontera (XRY)
    ‪24 min drive‬

Room options

Family Apartment

  • 73 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

Standard Apartment

  • 66 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Standard Apartment

  • 75 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Standard Apartment

  • 75 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Standard Apartment

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Superior Apartment

  • 66 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

CASA PALACIO SUR I

Hotel in El Puerto de Santa Maria
This hotel features concierge services, dry cleaning and tour/ticket assistance. Housekeeping is available on request.
CASA PALACIO SUR I offers 6 air-conditioned accommodations with minibars and coffee/tea makers. This individually decorated accommodation has separate sitting areas and includes desks. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). 36-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.

During your stay at CASA PALACIO SUR I , you're just a quick walk from Santa Catalina Beach. Dry cleaning service and concierge services are available.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 7 minutes on foot from Santa Catalina Beach and a 5-minute drive from Naval Station Rota
As a guest of CASA PALACIO SUR I , you'll find tour/ticket assistance, concierge services, and dry cleaning/laundry services. The front desk is open around the clock.

Smoking is allowed in designated areas at this 3-star El Puerto de Santa Maria hotel.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transport

  • No on-site parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Separate in-room dining area

Conveniences

  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Minibar
  • Restaurant dining guides
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 25

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

CASA PALACIO SUR I
CASA PALACIO SUR I Hotel
CASA PALACIO SUR I El Puerto de Santa Maria
CASA PALACIO SUR I Hotel El Puerto de Santa Maria

CASA PALACIO SUR I Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 2 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

2.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Thelma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy US visitors

Beautiful, clean out outstanding. Excellent service. I would definitely come and see you again when I visit Europe.
Stayed 3 nights in Aug 2025

4/10 Poor

Ashish

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
When i booked property it had limited pictures and had a standing shower. When i saw thw room it was having a curtian bathroom. Water got out everywhere Also we had noted qe were 6 people and maybe i didnt look closely or rwad properly. There was only 1 bathroom. That too as explained above was terrible shower with water all over floor and we had to keep mopping We booked because it had 3 bedrooms but maybe this shower issue was a terrible experience. Ibooled for my brother family and i felt terrible to have thwm stay here. Owner was ok but they should fix this bathroom or not assign or guve to people who have the correct isea of bathroom. You cannot show standing ahower and give such a bathroom in a way it was deceptive practise.

4/10 Poor

Faus

El sitio es precioso, lo malo es que está medio atendido y por whatssap, dando respuestas tardías excepto cuando haces mención a una mala reseña, una bomba de calor que no da para toda la estancia, el agua caliente tarda más de diez minutos en llegar, sin champú en la ducha, vaya que ni se ocurriría repetir
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto!

Brutal. Bonito, cómodo y con buen gusto. Todo al detalle.
Stayed 1 night in Sep 2024

10/10 Excellent

Guy

Stayed 6 nights in Jul 2024