31 Oct 2019 by Ashraf El Sayed General Manager
Thank you for choosing Jaz Solaya to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback. We are looking forward to see you again. Best regards Ashraf El Sayed General Manager
11 Nov 2017 by Ashraf El Sayed General Manager
vielen Dank für Ihre motivierenden und auch kritischen Kommentare, die wir bekommen haben. Diese sind für uns eine wichtige und positive Unterstützung ,in unserem Bestreben, unseren Service für Sie noch weiter auszubauen und dauerhaft zu verbessern. Vielen Dank, dass Sie in unserem Hotel zu Gast waren und nochmals vielen Dank für das Feedback, dass wir von Ihnen bekommen haben. Wir würden uns freuen, Sie bald wieder als Gast in unserem Hotel begrüssen zu dürfen. Mit freundlichen Grüßen Ashraf El Sayed General Manager
11 Nov 2017 by Ashraf El Sayed General Manager
vielen Dank für Ihre motivierenden und auch kritischen Kommentare, die wir bekommen haben. Diese sind für uns eine wichtige und positive Unterstützung ,in unserem Bestreben, unseren Service für Sie noch weiter auszubauen und dauerhaft zu verbessern. Vielen Dank, dass Sie in unserem Hotel zu Gast waren und nochmals vielen Dank für das Feedback, dass wir von Ihnen bekommen haben. Wir würden uns freuen, Sie bald wieder als Gast in unserem Hotel begrüssen zu dürfen. Mit freundlichen Grüßen Ashraf El Sayed General Manager
This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Not included
Jaz Solaya is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of Jaz Solaya, you'll find a full-service spa, a water park (surcharge), and 4 outdoor swimming pools. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A children's pool, a health club, and a sauna are also featured at the luxury Jaz Solaya. Self parking is free. Smoking is allowed in designated areas at this 5-star El Quseir resort.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Jaz Solaya offers 307 accommodations with minibars and a safe. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This El Quseir resort provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Safari Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Olivo – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
An outdoor tennis court, a health club and a water park (surcharge) with waterslides are featured at the resort. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the resort's full-service spa, Midiva Spa. Services include massages. The spa is open daily.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Please note that as per the regulations of the Egyptian Ministry of Tourism, travelers who are not citizens of Egypt must pay in non-Egyptian currency. Non-citizen guests with proof of residency in Egypt may pay in local currency with proof of residency, and a money exchange receipt from a local registered bank or FX exchange route.
Guests will receive an email from the property with reservation deposit payment instructions within 24 hours of booking. Payment is made via a secure link and due within 24 hours of receiving the email.
A birth certificate should be presented for children younger than age 14.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of COVID-19 Protocol (Jaz Hotel Group)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property advises that proper swim attire is required to access the pool and the beach.
This property enforces a smart-casual dress code at its restaurants.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Protocol (Jaz Hotel Group) guidelines.
