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Hotel Llop Gris

4.0 star property

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Hot stone massages, sports massages, body scrubs, facials
Double Room, 1 Double Bed | In-room safe, desk, blackout curtains, soundproofing
Front of property
Sauna
Eco-friendly toiletries, hair dryer, bathrobes, slippers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View in a map
Principat d'Andorra, El Tarter, Andorra, ad100
  • Place, Soldeu Ski Resort
    ‪1 min walk‬
  • Place, El Tarter Snow Park
    ‪1 min walk‬
  • Place, TC10 Tarter
    ‪3 min walk‬

Room options

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  • Kitchen
  • Washing machine
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  • Free Wi-Fi
4.2 out of 5, Very good, 133 reviews
The price is €63
includes taxes & fees
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About this property

Hotel Llop Gris

Ski into Hotel Llop Gris, where you can enjoy a drink at the bar/lounge, have a meal at the restaurant, and take advantage of ski storage and ski passes.
Hotel Llop Gris offers 60 accommodations with a safe and complimentary bathrobes. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include ski-in/ski-out access and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including Ayurvedic.
During your stay at Hotel Llop Gris, you're just a quick walk from Soldeu Ski Resort. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, ski-in/ski-out access and ski equipment rentals
  • Steps from Soldeu Ski Resort and El Tarter Snow Park
  • Local-area shuttle service available
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Llop Gris helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. This ski hotel also offers a complimentary children's club, a fitness centre and ski passes. You'll have access to the health club at a partner property. Parking is available for a fee.

This 4-star El Tarter hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
RESTAURANT LLOP GRIS – This restaurant serves breakfast and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking within 50 metres
  • Area shuttle
  • Parking on site (EUR 18 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RESTAURANT LLOP GRIS

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Free children's club
  • Gym
  • Library
  • Playground
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • TV in common areas

Family friendly

  • Art supplies
  • Babysitting (surcharge)
  • Cot (surcharge)
  • Free children's club
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 753 square feet of conference space

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Room service

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night, plus a deposit of EUR 200 per stay
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 10 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 8 for children
  • Self-parking fee: EUR 18 per night
  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 25 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses some solar energy
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Llop Gris
Hotel Llop Gris Soldeu
Hotel Llop Gris El Tarter - Canillo
Llop Gris Soldeu
Hotel Llop Gris El Tarter
Llop Gris El Tarter
Llop Gris El Tarter - Canillo
Llop Gris
Hotel Llop Gris Hotel
Hotel Llop Gris El Tarter
Hotel Llop Gris Hotel El Tarter

Hotel Llop Gris Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 64 out of 125 reviews
Rating 8 - Good. 41 out of 125 reviews
Rating 6 - Okay. 10 out of 125 reviews
Rating 4 - Poor. 7 out of 125 reviews
Rating 2 - Terrible. 3 out of 125 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pet friendly hotel
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Couldn’t do more for us
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Winton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very well located hotel vefy vlose to the slopes. Staff are friendly and good amenities
Stayed 7 nights in Feb 2023
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of season ski resort, hotel was excellent, staff were superb. Lots of building going on out of season
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

A.J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have visited more than 200 hotels in the last 3 years. This hotel, the staff and the surrounding are absolutely my favorite! Also the massage was the best ever gotten.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although not a shiny, new hotel, the property is in great condition and it is located at the El Tarter gondola. You can even take a ski way direct from the hotel to the lift! And there are convenient ski lockers. The main floor lounge/ bar area is inviting and relaxing, perfect for a glass of wine or a tasty beer in front of the fire. The staff is really wonderful and friendly, and we enjoyed our stay very much.
Stayed 4 nights in Mar 2024
Verified

4/10 Poor

Beat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with nice deco. rooms ok but nothing special. Breakfast very good and personal very friendly. Playroom for kids. However, very bad experience with pool and spa. While on the booking page it said this is included, which was one of the reasons we booked this hotel for the kids, upon arrival we were informed that this service comes at significant additional cost. I complained but the hotel direction remained completely stubborn and we had to pay additional 64€ for 3h use of Swimming pool and sauna! It is nice, but this is completely insane and a shame. I’ve never seen a hotel in this price category where using the hotel facilities is not included. On top, not all whirl functionalities worked and the opening hours also didn‘t correspond to what was communicated when booking. VIP benefits: prosecco only received after complaining, room upgrade was not offered. The kids liked it though, hence left with very mixed feelings. Probably would not recommend.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUper séjour en famille ! UN peu déçu car j'ai cru que la piscine était compris dans le prix. Sinon rien à dire! C'était top, propre et bon petit déjeuner !
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien situé et SPA magnifique

Hôtel très bien situé pour le ski! Le local à ski est sécurisé et les chaussures de skis sont chauffées :) En sortant du local, vous achetez votre forfait en face et hop vous êtes sur les pistes (20mètres) Le SPA est magnifique, l'eau bien chaude, avec plein de jets pour masser le dos et les jambes Le petit déjeuner est complet, il y a du vrai jambon découpé. Seul bémol, notre chambre était un peu vieillotte, mais on pouvait régler le chauffage (souvent on dort mal car le chauffage centralisé est trop fort) Bref, nous reviendrons tant que les prix restent abordables !
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Jean-François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hôtel

Excellent hôtel, très bien situé. Le personnel polyglotte est très accueillant et agréable. La chambre très spacieuse était d'une propreté exemplaire. Les meubles de qualité. Je recommande cet hôtel.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Oriol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SPA muy tranquilo, desayuno con opciones sin gluten (:
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Alberto

Liked: Staff & service, room comfort

Bien situado

Hotel bien situado. Pero es más un 3 estrellas que un 4, hace falta mayor limpieza en zona piscina y habitaciones.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Somos clientes desde más de 20 años y como de costumbre todo fenomenal cuando venimos.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sympathique séjour

Accueil très sympathique, explications claires, petit déjeuner copieux et diversifié, chambre confortable, piscine agréable, repas réussi. L’hôtel est au pied des pistes, à l’écart de l’Andorre commerciale.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Robledo

Liked: Cleanliness, staff & service, amenities
Personal muy amable. Instalaciones limpias aunque en algunos puntos se nota algo el paso del tiempo. La piscina y zona spa es ideal para pasar un buen rato de calma y relax aunque hemos coincidido con varias familias con niños que quizás no entienden la diferencia entre un parque acuático y una zona de spa.Los albornoces y amenitys ideal. Se nota la atención al cliente.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Henrik

Liked: Cleanliness, staff & service, amenities
Vi besökte det här under sommaren så mat utbudet var väldigt begränsad, men teamet på terrassen som gjorde mat gjorde ett fantastiskt jobb. Om man ska åka skidor så ligger hotellet perfekt vid liften. Provade inte spa eftersom det byggdes om där just då.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Laury-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil particulièrement professionnel, le personnel est vraiment aux petits soins. Cadre agréable, hôtel calme. L'espace piscine est spa est vraiment agréable, le décor est soigné. Seul bémol au séjour, les rideaux n'étant pas complément opaques, le jour nous a réveillé.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil du personnel et ambiance sympa.
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Sandra

Bon hotel de montagne

L'accueil etait bon a notre arrivee mais nous avons du justifier que les petits dejeuners etait compris ( l'information que les pieces d'identités sont necessaire pour toutes les personnes etait manquante sur notre mail de reservation, ouf nous les avions). La decoration rustique de lacceuil est tres sympa. La chambre est tres propre mais avec une deco sans plus pour un quatre étoile. Nous avons du justifier encore une fois via le mail de réservation que les petits dejeuners etait compris. Celui ci est simple mais tout est la. Check out ok.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, right on the slopes!
Stayed 4 nights in Jan 2022
Verified

6/10 Okay

Jorge

Disliked: Room comfort

No corresponde a 4 estrellas

El hotel no está a la altura de un cuatro estrellas. Habitación pequeña e incómoda, decoración muy mejorable, poco equipada de perchas, o estanterías, etc para ropa y útiles de esquí. El salón del bar es desangelado y poco acogedor. El personal es amable, y el servicio es correcto
Stayed 6 nights in Jan 2022
Verified

10/10 Excellent

carlos Otavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfeito

Perfeito. Voltaremos com certeza. Tudo impecável.
Stayed 7 nights in Jan 2022
Verified

4/10 Poor

Mathias

Disliked: Amenities, property conditions & facilities
3 chambres familiales prises en même temps (et ils arrivent a pas nous mettre à côté ) Alors que deux chambres à côté (étage 1 / garage) accessible par l étage 2 par un ascenseur puis un escalier ! Pratique on a un bébé avec poussette! Pas grave on nous fait passer par: le GARAGE !!!! Une honte! Donc on prend pour nous la chambre étage 2 Au bout de 2 nuits on nous dit qu il faut changer et aller à celle de l étage 1 (car une partie de la famille avait une réservation plus courte) J ai été obligée de batailler pour éviter de tout déménager et surtout c est accès par l escalier par du tout adapté!!!! Le garage : pas de place! On avait anticipé pour l avoir : non. Restaurant malgré des demandes des le midi, nous étions 7 avec des enfants pas de places ! On a été obligé de faire des courses et de manger au bar de l hôtel. Meme pas capable de faire cuirre des pates, bref Aucune solution ( toujours avec nos enfants très petits / donc on ne sort pas le soir au resto) Et le resto a 21h était quasi vide et là on nous propose une table!!!! Les chambres sont bof, a prix excessif Piscine jolie mais froide et Jacuzzi ok Exemple le mitigeur de notre baignoire ne fonctionnait pas Le: soir 27 euros entrée plat dessert Ou fondue ou raclette 30 euros par personne Vous voulez un menu enfant? Ouh la compliqué le steak frites (pas pâtes ni légumes / aucune flexibilité) Les seuls points positifs Mega placé en bas des pistes La salle de jeux immense pour les enfants
Stayed 2 nights in Dec 2021
Verified

8/10 Good

isabelle

Liked: Cleanliness, staff & service, property conditions & facilities

Très bon séjour

Notre première chambre n’avait pas de vue, sans lumière car sous une terrasse, aussi j’ai demandé la possibilité de changer, et nous avons eu une chambre plus claire avec balcon. Parfait,la réception très compréhensive. Le service très bien,surtout au bar,… Nous sommes très heureux de notre séjour.
Stayed 6 nights in Dec 2021