2/10 Hirveä
Jack
2.12.2025
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Never complained/left a review before, which for an Expedia Platinum member is saying something. I travel all around the country working remote, living out of hotels, so I know what I’m talking about when it comes to these things. This is the worst experience I’ve had to date.
It mostly comes down to breakfast & staff. When I arrived to this lovely property Sunday evening, after some great fun at Chester Christmas markets, I noticed whilst exploring that the breakfast menu had no prices (since I’m remote, a good breakfast is key to starting my day right). I asked the staff member behind the bar of the charge, and got informed that breakfast was included, which made sense given the menu had no mention of any such cost & after a quick Google. I figured I’d give it a go the next morning.
Breakfast Monday was both tasty & convenient. There was still no mention of any charge, even after I’d provided my room number (staff intercept you over the buffet for this), which would have been the time to let me know. Since I liked it, I came back Tuesday.
Check out day was not so good. Whilst eating my breakfast (inc. mushrooms, I asked for without), I was asked 3x for my room # & finally informed of charges. Not wanting a scene & in a rush, I agreed.
Raised at check out, front desk arrogantly pointed to receipt small print I supposedly got months ago (I book lots of hotels), making no apology for their mistakes. I paid in full & left. Won’t be back, advise other digital nomads avoid.
Jack
Yöpyi 2 yötä marraskuussa 2025
