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Country Inn & Suites by Radisson, Big Flats (Elmira), NY

3.0 star property

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Photo gallery for Country Inn & Suites by Radisson, Big Flats (Elmira), NY

Exterior
In-room safe, iron/ironing board, rollaway beds, free WiFi
In-room safe, iron/ironing board, rollaway beds, free WiFi
Pool
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking available
  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
105 E Mall Rd, Horseheads, NY, 14845
  • Place, Regal Arnot Mall
    ‪8 min walk‬
  • Place, Watkins Glen State Park
    ‪23 min drive‬
  • Place, Cornell University
    ‪52 min drive‬
  • Airport, Elmira, NY (ELM-Elmira - Corning Regional)
    ‪4 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

In-room safe, iron/ironing board, rollaway beds, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Suite, 1 Bedroom, Non Smoking

8.4 out of 10
Very good
(55 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Suite, 1 Bedroom, Accessible, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(114 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Best Western Plus Horseheads Inn & Suites
  • Pool
  • Breakfast included
  • Parking included
  • Air conditioning
4.6 out of 5, Wonderful, 617 reviews
The price is €119
includes taxes & fees
31 Dec - 1 Jan 2026
Best Western Plus Horseheads Inn & Suites

About this property

Country Inn & Suites by Radisson, Big Flats (Elmira), NY

Hotel in Horseheads with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has a snack bar/deli and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Country Inn & Suites by Radisson, Big Flats (Elmira), NY offers 70 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Country Inn & Suites by Radisson, Big Flats (Elmira), NY gets good marks from our customers. During your stay, you're just a quick walk from Regal Arnot Mall. Free WiFi in public areas, a gym and a snack bar/deli are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 9 minutes on foot from Regal Arnot Mall and a 5-minute drive from Museum at the Depot
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. A business centre and a meeting room are available. Event space at this hotel measures 183 square feet (17 square metres) and includes conference space. A fitness centre, a library, and a vending machine are also featured at Country Inn & Suites by Radisson, Big Flats (Elmira), NY. Parking is available for a fee.

This 3-star Horseheads hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 183 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5 per night (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Country Inn Carlson Big Flats Elmira Horseheads
Country Inn Suites by Radisson Big Flats (Elmira) NY
Country Inn & Suites by Radisson, Big Flats (Elmira), NY Hotel

Country Inn & Suites by Radisson, Big Flats (Elmira), NY Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 416 out of 1061 reviews
Rating 8 - Good. 245 out of 1061 reviews
Rating 6 - Okay. 193 out of 1061 reviews
Rating 4 - Poor. 119 out of 1061 reviews
Rating 2 - Terrible. 88 out of 1061 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Annemarie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

6/10 Okay

Rajesh

Travelled with group
Disliked: Staff & service, amenities
There is no sign outside by street and it’s very dangerous when you driving and miss the exit.. too dark in night
Stayed 2 nights in Aug 2025

2/10 Terrible

Seth

Disliked: Staff & service, property conditions & facilities
AVOID THIS PLACE. GO ANYPLACE ELSE. Checked in to room 325. TV remote didn’t work. Called desk person who made lame excuses. Toilet didn’t flush. Went to desk and was told that there was nothing she could do, she was the only staff there, they were fully booked and couldn’t give me a different room, and handed me a plunger. Unacceptable. It was late, we were tired from travel and we couldn’t stay in a place for two days with no working toilet, so we left. My mistake was not hating clarity on getting a refund, so I had to eat it. Expedia tried to help and failed, but I don’t blame them. We went to the Best Western down the street and it was fine. Plenty of other options nearby. Go anyplace else.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lemuel

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was wonderful
Stayed 1 night in Sep 2025

10/10 Excellent

Jinxuan

Travelled with family
Liked: Amenities
Nice and clean room
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Stayed 2 nights in Aug 2025

10/10 Excellent

RAY, MEDFORD

Travelled with family
Liked: Staff & service, property conditions & facilities
Very nice room and very friendly staff.
Stayed 1 night in Aug 2025

6/10 Okay

Kumaravadivelan

Liked: Staff & service, property conditions & facilities
.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ron

Liked: Staff & service, room comfort
front desk was amazing!
Stayed 1 night in Aug 2025

8/10 Good

Elaine

Travelled with family
Liked: Amenities
Nice property, nice room- free breakfast a little sparse. Since we booked through Expedia, the property charged 5 dollars a night for parking which is unusual for the Elmira, NY hotel area.
Stayed 2 nights in Aug 2025

8/10 Good

Craig

Stayed 5 nights in Aug 2025

10/10 Excellent

Cena, Milford

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to come and go. Nice area for breakfast.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Staff & service

Never again

Stayed 1 night in Aug 2025

8/10 Good

WENBIN

Stayed 2 nights in Aug 2025

10/10 Excellent

Caedmon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, check-in/check-out was easy and fast, and it looked very nice overall.
Stayed 1 night in Jul 2025

10/10 Excellent

Tyler

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful area

We had an amazing stay. The staff went out of their way to help us and we are very grateful for this!
Stayed 2 nights in Aug 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice hotel. The pool, gym and breakfast a plus!
Stayed 1 night in Aug 2025

6/10 Okay

Antonio

Stayed 1 night in Aug 2025

6/10 Okay

Keith

Disliked: Property conditions & facilities

Shower curtain

There was no shower cutain in the bathroom. Old hotel. Breakfast was basic and subpar.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner was off. I needed to plug it in and then it worked. The room and bathroom were clean.
Stayed 1 night in Aug 2025

8/10 Good

Cindy

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Didn't have a good selection for persons with dietary needs. No gluten free options. First impression is everything. The front door was dirty needs a good cleaning. They need someone to sweep enrty patio,daily. Clean up the landscaping at the front no flowers they were all dead. Only thing griwing is weeds
Stayed 2 nights in Aug 2025

10/10 Excellent

michael, Bellmore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay .. see you next year
Stayed 2 nights in Aug 2025

10/10 Excellent

Halyna

Liked: Cleanliness, staff & service, property conditions & facilities
Food options | Bed comfort | Internet access
Stayed 1 night in May 2025