See all properties

Country Inn & Suites by Radisson, Big Flats (Elmira), NY

3.0 star property

Choose dates to view prices

Photo gallery for Country Inn & Suites by Radisson, Big Flats (Elmira), NY

Exterior
Pool
Lobby
1 bedroom, in-room safe, iron/ironing board, rollaway beds
1 bedroom, in-room safe, iron/ironing board, rollaway beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking available
  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
105 E Mall Rd, Horseheads, NY, 14845
  • Eldridge Park
    ‪9 min drive‬
  • Elmira College
    ‪11 min drive‬
  • National Soaring Museum
    ‪11 min drive‬
  • Elmira, NY (ELM-Elmira - Corning Regional)
    ‪6 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Suite, 1 Bedroom, Accessible, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(114 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Suite, 1 Bedroom, Non Smoking

8.4 out of 10
Very good
(54 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Best Western Plus Horseheads Inn & Suites

  • Pool
  • Breakfast included
  • Parking included
  • Air conditioning
4.6 out of 5, Wonderful, 558 reviews
The price is €124
includes taxes & fees
14 Sept - 15 Sept
Best Western Plus Horseheads Inn & Suites

About this property

Country Inn & Suites by Radisson, Big Flats (Elmira), NY

Hotel in Horseheads with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has a snack bar/deli and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Country Inn & Suites by Radisson, Big Flats (Elmira), NY offers 70 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Country Inn & Suites by Radisson, Big Flats (Elmira), NY gets good marks from our customers. During your stay, you're just a quick walk from Regal Arnot Mall. Free WiFi in public areas, a gym and a snack bar/deli are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • 9 minutes on foot from Regal Arnot Mall and a 5-minute drive from Museum at the Depot
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. A business centre and a meeting room are available. Event space at this hotel measures 183 square feet (17 square metres) and includes conference space. A fitness centre, a library, and a vending machine are also featured at Country Inn & Suites by Radisson, Big Flats (Elmira), NY. Parking is available for a fee.

This 3-star Horseheads hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 183 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5 per night (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Country Inn Carlson Big Flats Elmira Horseheads
Country Inn Suites by Radisson Big Flats (Elmira) NY
Country Inn & Suites by Radisson, Big Flats (Elmira), NY Hotel

Country Inn & Suites by Radisson, Big Flats (Elmira), NY Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 393 out of 1050 reviews
Rating 8 - Good. 250 out of 1050 reviews
Rating 6 - Okay. 201 out of 1050 reviews
Rating 4 - Poor. 121 out of 1050 reviews
Rating 2 - Terrible. 85 out of 1050 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pam

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Kent, Godfrey

Travelled with group
Liked: Amenities
Wasn’t impressed .. gave away our king suite bedrooms to 2 queens .. received a discount but other all what we expected
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Stayed 2 nights in May 2025

10/10 Excellent

Erika

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, clean and very quiet. The room was comfortable and the staff was always helpful. We weren't there long enough to take advantage of the pool, but it looked inviting, as well. Little things like the coffee, tea and cookies in the lobby were treats that made our stay even more pleasant.
Stayed 2 nights in May 2025

4/10 Poor

Samona

Travelled with family
The hotel was conveniently located near various restaurants and shops, making it easy to find food and necessities within distance.
Stayed 2 nights in May 2025

10/10 Excellent

Suki

Stayed 2 nights in May 2025

10/10 Excellent

Suki

4/10 Poor

Tammy

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldn’t stay again

Front entrance was dirty and smelled of cigarettes. You have to pay additional $25 for your car, ridiculous. We asked to check in early (1 hour) and we were told that they had to charge us for an early check in or we could come back in 30 mins and it would be free. I wouldn’t stay there again.
Stayed 1 night in May 2025

8/10 Good

ROn

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Everything was good
Stayed 3 nights in May 2025

2/10 Terrible

Ezekiel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pissed

Didn’t stay someone booked under my name. I was charged no call no show for a booking I didn’t even reserve.ive been in Memphis
Stayed 3 nights in May 2025

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Kenneth

Stayed 1 night in May 2025

6/10 Okay

Marjory

Disliked: Amenities
The staff were fine quiet area safe. Bed was very comfortable. The ice machine was broken. Also, breakfast was pretty limited. The hot food was disgusting and there were no fresh options.
Stayed 1 night in May 2025

6/10 Okay

Mary

Travelled with family
Liked: Staff & service
The property was quiet and conveniently off the highway. Lots of empty spaces around. The staff were friendly and nice. But there was some things that made me choose not to stay here again. The first room assigned had a vroken bed. They quickly gave us another room. It looked cleam but had an overpowering smell of sweat. But we were tired and hungry after driving all day that we just crashed there. The free beakfast is just 1 cereal, bread, waffles that you can make yourselves. And good coffee. Not worth it at all. And they charge you 5$ for parking! The Radisson at corning was cheaper and classier and included free parking
Stayed 1 night in May 2025

8/10 Good

Lance

Liked: Cleanliness, staff & service
Ice machine didn't work but great value.
Stayed 2 nights in May 2025

10/10 Excellent

Julie, Hopewell Jct.

Liked: Cleanliness, staff & service, property conditions & facilities
Our goto motel when visiting family in the Elmira area.
Stayed 2 nights in May 2025

2/10 Terrible

Michael

Travelled with family
I am not able to rate other than staff. When I showed up I was told I did not have a reservation. The desk staff told me that it as due to Travelocity cancelling the reservation. They did not apologize for the error or offer to help me find another accomodation.
Stayed 1 night in May 2025

4/10 Poor

Kerri

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff members were all very pleasant. They weren't able to find my reservation when I arrived. They didnt have it in their system but found it eventually and it was fine. When I got to my room, the coffee maker was not clean (full of old coffee) and the deadbolt didn't work. I had to call the front desk who sent a very.pleasant guy up promptly to fix the problem. He removed the metal plate from the area opposite the deadbolt and then the deadbolt functioned. I'm not sure that was a great solution. The hotel has no "Do Not Disturb" door handle signs. At all. Carpets were pretty rough looking on the stairs. Sheets were on the old side but beds were comfortable and room was quiet and AC worked very well. Finally, when i returned to the hotel that night at 11:00 pm, most of the lights in the parking lot were not working. It didn't feel safe and I wouln't recommend this hotel for femal travelers.
Stayed 1 night in May 2025

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

The experience at check in and check out was easy and friendly. The room and linens were clean and crisp. The room did have an odd smell. The hotel was very quiet and peaceful. Very conveniently located near Outback Steak House!
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort

We expected more.

The hotel was OK but we were expecting better as it touted itself as being newly renovated. Our carpet was fairly stained, door parts falling off, some cracked tiles. All in all, it wasn't bad but we had hoped for a better experience. Another guest told me that this was their second time to stay there but both times the pool was closed-it didn't seem to have an issue as the water was full but we didn't ask. The staff was fine and helpful.
Stayed 1 night in May 2025

8/10 Good

Kim A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 4 nights in May 2025

6/10 Okay

Irene

Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Sophia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jamie

Stayed 1 night in May 2025

8/10 Good

Erica

Stayed 2 nights in May 2025