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Best Western Plus Hotel Excelsior

4-star property
Bahnhofstraße 35, Erfurt, TH 09 725 22 184
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3.7 out of 5
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Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€130* Per night/room 2 Jun - 3 Jun

Comfort Room, 1 Double Bed (Cozy Sitting Corner;Oversized Room)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite, 2 Single Beds (Cozy Sitting Corner)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, 1 Double Bed with Sofa bed, Annex Building (with Sofabed)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, 1 Double Bed, Annex Building (Quiet Location)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Best Western Plus Hotel Excelsior. During your stay, you're just a quick walk from Angermuseum. Features include free WiFi in public areas, plus a full-service spa and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to Swedish massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 4-minute walk from Angermuseum and 8 minutes on foot from Kramerbrucke
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Best Western Plus Hotel Excelsior ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Hotel Excelsior

Family (2) Friends (1)
5 out of 5
Best Western ist immer toll. Plus sowieso. Sehr freundliches Personal, sehr zuvorkommend. Lage ist direkt am Hauptbahnhof aber doch sehr ruhig.

Posted by on 22 Aug 2023

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4 out of 5
Sehr nettes Personal, leckeres Frühstück und super Service. Allerdings ist das Zimmer etwas in die Jahre gekommen, sodass meiner Meinung nach langsam eine Renovierung anstehen sollte.

Posted by , from Kraftsdorf on 17 Mar 2020

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2 out of 5

Super Lage für eine Gruppe

Wir hatten außer dem Super-Hotel eine sehr freundliche Stadtführerin, die uns durch die Altstadt, mit bestem Wissen ausgestattet, geleitet hat. Der Dom ist ein absolutes Muss in dieser Stadt. Ansonsten waren die Menschen sehr freundlich und der Geräuschpegel der Stadt war sehr niedrig.

Posted by on 21 Aug 2015

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About the Best Western Plus Hotel Excelsior

Location Bahnhofstraße 35, Erfurt, TH 99084

Property Features

Best Western Plus Hotel Excelsior offers its guests a full-service spa. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Spa services, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Best Western Plus Hotel Excelsior. Parking is available for a fee. This 4-star Erfurt hotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 4 levels
  • Conference rooms
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Erfurt (XIU-Erfurt Central Train Station) (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Hotel Excelsior offers 77 accommodations with minibars and a safe. A pillow menu is available. LCD televisions come with digital channels and pay-per-view films. Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Films for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Bath or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages and massages. The spa is equipped with a sauna. The spa is open daily.

  • Swedish massage
  • Sauna in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 32.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per pet, per day
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Erfurt. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Self-parking fee: EUR 18 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 32.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Excelsior
  • Best Western Plus Excelsior Erfurt
  • Best Western Plus Hotel Excelsior
  • Best Western Plus Hotel Excelsior Erfurt
  • Best Western Erfurt
  • Erfurt Best Western
  • Best Plus Excelsior Erfurt
  • Best Western Plus Hotel Excelsior Hotel
  • Best Western Plus Hotel Excelsior Erfurt
  • Best Western Plus Hotel Excelsior Hotel Erfurt

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.