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Hotel Ambassador Essen

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Daily buffet breakfast (EUR 12 per person)
Economy Double Room, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains
Hallway
Interior entrance
Hallway

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Viehofer Str. 22, Essen, NW, 45127
  • Philharmonie Essen
    ‪6 min walk‬
  • Zollverein Coal Mine World Heritage Site
    ‪6 min drive‬
  • Messe Essen
    ‪7 min drive‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Triple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Comfort Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Comfort Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Single Room

Economy Single Room | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Economy Single Room

8.0 out of 10
Very good
(15 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel Ambassador Essen

Hotel in Essen with a 24-hour front desk
This smoke-free hotel features a 24-hour front desk, a front desk safe and free Wi-Fi in public areas. Other amenities include multilingual staff assistance. Housekeeping is available on request.
Hotel Ambassador Essen offers 66 accommodations with a safe and a hairdryer. Cable televisions are provided.

Bathrooms include a shower. This Essen hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, an iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Ambassador Essen. During your stay, you're just a quick walk from GOP Variety Theatre Essen. Enjoy features like free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe and multilingual staff
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Messe Essen and 7 minutes from Zollverein Coal Mine World Heritage Site
  • Dogs welcome for a fee
Hotel Ambassador Essen offers its guests multilingual staff and a front desk safe. Public spaces have free WiFi.

This Essen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 12 per person

Things to do

  • Bicycle storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: EUR 15
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ambassador City Essen
Ambassador City Hotel Essen
Novum Hotel Ambassador Essen
Novum Hotel Ambassador
Novum Ambassador Essen
Novum Ambassador

Hotel Ambassador Essen Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 96 out of 475 reviews
Rating 8 - Good. 204 out of 475 reviews
Rating 6 - Okay. 101 out of 475 reviews
Rating 4 - Poor. 44 out of 475 reviews
Rating 2 - Terrible. 30 out of 475 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Edward, Larchmont

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was a trash heap in the courtyard behind the hotel that was large and crawling with rats.
Stayed 2 nights in Feb 2025

8/10 Good

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, pretty clean. I would stay here again for how convenient the location was and how great the front desk staff were.
Stayed 1 night in Feb 2025

4/10 Poor

Conley

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Stay away

Poor property that was misrepresented on the picture. Horrible/ sketchy neighborhood. Incredibly expensive.
Stayed 4 nights in Feb 2025

8/10 Good

Jan, Den Haag

Business traveller
Liked: Staff & service
Clean room, cheap. Bit noisy, but not too bad
Stayed 1 night in Jan 2025

2/10 Terrible

Jesse

Stayed 1 night in Nov 2024

10/10 Excellent

William

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The hotel is in great shape, though the cleanliness can use tightening up. The best part about my stay was the Front Desk Staff. Eva was special when I checked in and the young lady working on the morning shift was pleasant. She gave me a great impression that the staff enjoy working there. And that's what hotel experiences should be.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

ljubica

Stayed 5 nights in Oct 2024

10/10 Excellent

Nana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

2/10 Terrible

Jill

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible Hotel

This place was horrible. It was like a hostel. Our room was across the street from the registration desk. No street access, no phone, no closet. The outside photo looked nothing like the place. You couldn’t use the toilet without hitting the sink. It was an awful experience and we only stayed one night. Now the hotel will not release the funds that were not used. It was so bad we rented an Air B n B. I will not use Hotels.com agIn
Stayed 6 nights in Oct 2024

4/10 Poor

Madeline

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights and each day we were away, our belongings were sifted through and our Pfandflaschen were taken—generally cleaning staff are only supposed to empty the trash, not touch your stuff. They didn’t change the sheets or cleaning anything else—they just took our bottles, which I was planning to reuse and take with me. I also brought a limited edition anime can, which they also took for the pfand. The staff at the front desk made a mistake and apparently booked a different room under our reservation and kept insisting we didn’t pay, even though you have to pay before you even get your key. I was a little worried because we hadn’t gotten a receipt and so I thought maybe this would be a scam, but in the end, they found their mistake and let us go. Only to harass us again at the end of our stay when we wanted to check out and we had to spend another ten minutes explaining we stayed in OUR room and didn’t have another. My friend had a big dead fly on his bed and I found a bobby pin on mine (the compensation for this was a switch to another room, but it was just as bad, so we declined). The room smelled mustier than an attic and if the window was opened, you had to deal with all the people below talking and arguing well past 4am. Every night. We won’t talk about the showerhead. The price was cheap, but I definitely won’t be staying here again.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money stay
Stayed 2 nights in Aug 2024

2/10 Terrible

Davinder

Disliked: Cleanliness, property conditions & facilities, room comfort

Dont go by images on booking sites!!!!

I booked a room with a Queen Size bed and the photo on the website gave image of a spacious room. However this was not the case. My room looked onto the main high street and it was noisy all night even at 3am!!!! The room was box sized. The shower you could just about turnaround in and the shower curtain did not to stop the water from going onto floor. You get what you pay for. I would rather have paid a little more and have a better sleep. Images in website need to change to show correct room size. Also found black hair in my bed and tiles in bathroom were missing the grout. Overall a very terrible experience. I can’t believe what I was expecting and what I got!!!!
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Kara

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Comfortable beds, noisy streets

We needed a quick place to stay in a town where almost all hotels were booked. Staff was wonderful, helpful, and friendly. While our building was old and in need of a facelift, the room itself was clean and had everything needed, but an extra lock on the door would be nice. Our bed was quite comfortable! With the lack of air conditioning or even fans, windows must be kept tilted open to help with the stifling heat. All night yelling and screaming from people below could be heard. I wish the hotel were in a better location. Breakfast was fantastic!
Stayed 1 night in Jul 2024

2/10 Terrible

???

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Very crowded during night, no air conditioner, very small room, no facilities at all, cannnot sleep during night
Stayed 1 night in Jun 2024

10/10 Excellent

Sophie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really well placed in, very close to the Christmas market and within an easy walk of transport options such as trains. The hotel was clean, our rooms were quite big. The beds were very big, and very comfortable. The sofa bed was a little less comfortable but that's to be expected and didn't ruin the trip. Pillows are quite soft, so for those who like something a little more firm, it would be best asking for a second pillow. Breakfast is open until 10:30am. A great selection of food, both hot and cold which tastes great. Staff were very attentive and incredibly friendly and helpful. Only downside really was that you can hear people closing doors/talking in the corridors from your room
Stayed 3 nights in Dec 2023

6/10 Okay

Jess

Stayed 1 night in Nov 2023

6/10 Okay

Juergen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The place is ok, but the neighborhood is appears unsafe.
Stayed 2 nights in Oct 2023

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station and had everything we needed for our stay. Breakfast was nice and staff were friendly.
Stayed 3 nights in Sep 2023

4/10 Poor

andrea

Stayed 1 night in Sep 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for an overnight stay

Rooms are small but ideall for a short stay, very convenient Location. As the Hotel is centrally located the street outside can be noisy but rooms are well soundproofed. Buffet breakfast is very good.
Stayed 1 night in Aug 2023

8/10 Good

Stephen

Essen trip

Price was cheap but single room is quite small but sufficient. Little hot to sleep in July as cannot open window as too much noise from street.
Stayed 3 nights in Jul 2023

4/10 Poor

cesar

Disliked: Cleanliness, property conditions & facilities
No Airconditioning
Stayed 1 night in Jun 2023