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Hotel Indigo Exeter by IHG

Property class: 3.5

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Photo gallery for Hotel Indigo Exeter by IHG

Couples treatment room(s), body treatments, aromatherapy
Exterior
Exterior
City view
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
3 CATHERINE STREET, Exeter, England, EX1 1EU
  • Place, Exeter Cathedral
    ‪1 min walk‬
  • Place, Exeter's Historic Quayside
    ‪6 min walk‬
  • Place, University of Exeter
    ‪11 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪17 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony | Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

Premium Room, 1 King Bed, Balcony, City View | Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 King Bed, Balcony, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Catherdral View)

Premium Room, 1 King Bed (Catherdral View) | Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 King Bed (Catherdral View)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Exeter High Street View)

Premium Room, 1 King Bed (Exeter High Street View) | Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 King Bed (Exeter High Street View)

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(59 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Feature Bath)

Suite, 1 King Bed (Feature Bath) | Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 King Bed (Feature Bath)

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Super King)

Suite, 1 King Bed (Super King) | Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 King Bed (Super King)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (Super King)

Suite, 1 King Bed, Corner (Super King) | Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 King Bed, Corner (Super King)

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, City View (Super King)

Suite, 1 King Bed, Balcony, City View (Super King) | Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 King Bed, Balcony, City View (Super King)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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About this property

Hotel Indigo Exeter by IHG

A full-service spa, a restaurant and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour fitness centre, a sauna and massage/treatment rooms.
Hotel Indigo Exeter by IHG offers 104 accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Exeter hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Retreat has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Indigo Exeter by IHG. During your stay, you're just a quick walk from St Martin's Church. Enjoy features like free WiFi in public areas, plus 2 bars and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy seafood while dining at Dottie’s
  • Cooked-to-order breakfast served daily for a fee
  • Treat yourself to hot stone massages, body wraps or body scrubs at The Retreat
  • Amenities include a front desk safe, a meeting room and laundry facilities
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the central location and the helpful staff
  • Steps from St Martin's Church and Gandy Street
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Indigo Exeter by IHG offers its guests a full-service spa, 2 hot tubs, a sauna, and a 24-hour fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Hotel Indigo Exeter by IHG also features spa services, concierge services, and laundry facilities.

This 3.5-star Exeter hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 8:30 AM.
Dottie’s – This restaurant specialises in seafood. Guests can enjoy drinks at the bar.
Beckett's – On-site rooftop bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 8:30 AM for a fee: GBP 20 for adults and GBP 15 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Beckett's
  • Dottie’s

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Bathroom emergency pull cord
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 20 for adults and from GBP 15 for children
  • Pet fee: GBP 30 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Hotel Indigo Exeter by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 541 out of 811 reviews
Rating 8 - Good. 154 out of 811 reviews
Rating 6 - Okay. 70 out of 811 reviews
Rating 4 - Poor. 26 out of 811 reviews
Rating 2 - Terrible. 20 out of 811 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Alexander

Stayed 1 night in Dec 2025

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient city centre hotel with courteous staff
Stayed 1 night in Jan 2026

10/10 Excellent

Rickie

Stayed 1 night in Jan 2026

4/10 Poor

Daniel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Paid extra for a nice room. Room was 803, it smelt really strongbof damp. One of the legs of the bedside table was broken and had been glued on wonky with the glue dripping down it and dried. The room was also.really noisy with street noise. Very disappointed for a noce horel.
Stayed 1 night in Jan 2026

8/10 Good

Kevin

Stayed 1 night in Jan 2026

10/10 Excellent

Kate

Stayed 1 night in Jan 2026

8/10 Good

Ksenia, Rockville

Liked: Amenities, property conditions & facilities
Overall, an excellent hotel. The changes at the restaurant (it used to be Colson’s , now Dotties) are a little disappointing, mostly because of cheaper decor of plastic flowers and animal print cushions clashing with the otherwise elegant hotel furnishings. Have stayed at the Indigo several times.
Stayed 6 nights in Jan 2026

10/10 Excellent

Joanne

Stayed 1 night in Dec 2025

10/10 Excellent

Matilda

Liked: Cleanliness, staff & service, amenities
Lovely clean room. Sumptuous. Comfy bed.
View from room
Stayed 1 night in Dec 2025

8/10 Good

ewan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality
Stayed 1 night in Dec 2025

2/10 Terrible

Sam

Travelled with family
Liked: Cleanliness
Disliked: Amenities
We were very disappointed with our stay. We received a call the day we were due to arrive to say they didn’t have enough beds in our room for one of our children even though we booked in February. When we arrived they had managed to find an extra bed that they made up only to find it had no springs in it so was not usable. An employee offered us a free breakfast but this was also very disappointing. When we sat down we waited 20 minutes for someone to take a drinks order and then waited 40 minutes for two breakfasts. One of the breakfasts was very disappointing as it came with no salmon as stated and looked like it should have only taken a couple of minutes to cook. Also was woken at midnight by staff on the first night by staff emptying glass bottles right outside the window which went on for quite a while. Such a shame as our previous visits to the hotel were very good. We will probably stay elsewhere next time.
No springs in the bed we were given
This was supposed to be the eggs royale but with no salmon and a dry piece of toast supposed to be gluten free but told the hollandaise may contain traces.
This was the outside of our room at the back where all the noise came from at midnight
Stayed 2 nights in Dec 2025

6/10 Okay

Amelia

Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was so comfortable and the staff were brilliant. My TV wasn’t working and they dealt with it straight away. I had a super nights sleep.
Stayed 1 night in Dec 2025

10/10 Excellent

Margaret, Bishops Cleeve

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2025

8/10 Good

Kay

Liked: Cleanliness, staff & service, amenities
The room was very clean, comfortable with great facilities. All the staff were very friendly and helpful. Dinner was also fantastic.
Stayed 1 night in Dec 2025

10/10 Excellent

JONATHAN

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in a fab location.
Stayed 1 night in Nov 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stunning hotel, speedy check in & out. Very clean and superb room.
Amazing room
Stayed 1 night in Dec 2025

10/10 Excellent

Yonette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Extremely courteous staff and fantastic amenities.
Stayed 1 night in Dec 2025

10/10 Excellent

Venetia

Stayed 2 nights in Nov 2025

10/10 Excellent

Dawn

Stayed 1 night in Dec 2025

4/10 Poor

James

It’s the 4 hotel I have booked with Expedia where breakfast was included and when I get to the hotels I’m told no it’s not it’s got to the stage where I think i might stop using Expedia not at all happy it’s happening all the time lately
Stayed 1 night in Dec 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was ok a bit dusty in places. The Spa facilities were basic and again cleanliness was ok. There was a false eyelash and dirt next to the jacuzzi. There was a member of the bar staff that was excellent. Niamh knew her job very well and provided fantastic service.
Stayed 2 nights in Dec 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities
Clean room and very quiet. Friendly helpful staff.
Stayed 1 night in Dec 2025

6/10 Okay

Jane

Stayed 2 nights in Dec 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was very comfortable, clean and quiet. The position of the hotel, so close to the centre and the Cathedral, was excellent
Stayed 2 nights in Dec 2025