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"The rooms at Indigo are very nice, as are the public areas of the hotel. What lets it down is the service - Becketts bar serves great drinks and the
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Hotel Indigo Exeter, an IHG Hotel ratings based on 1 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness3.0 out of 5.0
Service & staff2.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Hotel Indigo Exeter, an IHG Hotel
Couples (1)
4 out of 5
The rooms at Indigo are very nice, as are the public areas of the hotel. What lets it down is the service - Becketts bar serves great drinks and the view of the cathedral is lovely but it took 90 minutes to get a round and a half of drinks. It wasn't even very busy! Reception was slow and staff need training. Most of the staff at the restaurant bar were new, so again, service was super slow. This could all be resolved with more staff and far better training! What a shame, as the rest of the hotel is great.
Posted by Siobhan Maya, from Reading on 19 Jul 2023
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.