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Matala Bay Hotel

3.0 star property

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Photo gallery for Matala Bay Hotel

Restaurant
Shower, rainfall showerhead, hair dryer, towels
Buffet
Seasonal outdoor pool, open 6:00 AM to 11:30 PM, pool umbrellas
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Matala, Faistos, Crete Island, 70200
  • Place, Beach of Matala
    ‪5 min walk‬
  • Place, Roman Caves
    ‪7 min walk‬
  • Place, Caves of Matala
    ‪9 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, individually furnished, desk

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | In-room safe, individually decorated, individually furnished, desk

Standard Double Room Single Use

  • Sleeps 1
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room (Family-Open Plan)

Deluxe Quadruple Room (Family-Open Plan) | In-room safe, individually decorated, individually furnished, desk

Deluxe Quadruple Room (Family-Open Plan)

  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | In-room safe, individually decorated, individually furnished, desk

Superior Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room

In-room safe, individually decorated, individually furnished, desk

Deluxe Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

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About this property

Matala Bay Hotel

Along with a restaurant, this hotel has 2 bars/lounges and a poolside bar. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 coffee shops/cafes, a snack bar/deli and coffee/tea in a common area.
Matala Bay Hotel offers 75 accommodations with a safe and a hairdryer. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas. 25-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead.

This Faistos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Matala Bay Hotel, you're just a quick walk from Beach of Matala. Free WiFi in public areas, free self-parking and 2 bars are available.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a refreshing drink include 2 coffee shops/cafes, a restaurant, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a playground and bicycles to rent
  • Within a 10-minute walk of Beach of Matala and Caves of Matala
Matala Bay Hotel offers its guests a seasonal outdoor pool and a children's pool. There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at the family-friendly Matala Bay Hotel. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Faistos hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Matala Bay Hotel has a restaurant on site.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free secured, uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 5 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 15
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Library
  • Outdoor pool (guest access)
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Firepit
  • Garden
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • Massage

More

  • 2 buildings
  • 5 floors
  • Communal living room
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free international calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime

Early check-in subject to availability

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 5 for children
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 15

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1289344
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 6:00 AM to 11:30 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Matala Bay Hotel

Matala Bay Hotel Faistos

Matala Bay Faistos

Matala Bay Hotel Hotel

Matala Bay Hotel Faistos

Matala Bay Hotel Hotel Faistos

Matala Bay Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 29 out of 94 reviews
Rating 8 - Good. 38 out of 94 reviews
Rating 6 - Okay. 14 out of 94 reviews
Rating 4 - Poor. 5 out of 94 reviews
Rating 2 - Terrible. 8 out of 94 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was good, the rooms were average size, bathroom could be a little bit bigger, pool was clean and nice , breakfast was very nice, except for the coffee which was very light, otherwise a good variety for breakfast,would stay here again
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Orsolya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel close to the beach.

The hotel is close to the beach. The hotel has own parking area. There is an elevator in the hotel. The rooms were clean, the staff was very nice. The breakfast and the dinner was tasty. This hotel was good choice for us. I recommend it for visiting Matala.
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Maryse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 nights in matala in this hotel. Nice swimming pool. Large balcony on family room on top floor.
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

Peter

Liked: Cleanliness, staff & service
The room was small. The shower tray filled with water. Breakfast ok for 3 star. AC good
Stayed 1 night in Sep 2025
Verified

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Matala

The room was basic and a little dated, although the bathroom had been upgraded and was very nice. I was disappointed there was no tea/coffee making facilities in the room. Pool and restaurant were both lovely. Breakfast choices were excellent and varied. All in all a great stay.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Alessia

Liked: Staff & service, property conditions & facilities
Nice pool, good position. Good breakfast. However, the room is very small and the airconditioning was stinking. All in all good value.
Stayed 4 nights in Jul 2022
Verified

6/10 Okay

Elizabeth

Liked: Cleanliness, amenities
Disliked: Staff & service
Pool is good, rooms are clean, it's a bit dated and showing it's age, some repairs are needed, shower tap fell off, airco rattles, bannisters are badly fixed, broken tiles. Some staff are sometimes very rude.
Stayed 8 nights in Sep 2022
Verified

6/10 Okay

Liliana

Liked: Cleanliness
Location of the hotel was good and it had a pool which was useful on windy days and unusual for the area. The food at breakfast was very repetitive, however it was nice to have fresh yogurt and honey. At dinner, no soft drinks or water were provided which is the first time we’ve ever encountered this on a half board package. If we wanted water, we had to buy a 500 ml bottled water for 1€ which was 25 cents in local stores. The room was a nice and beds were made everyday, although linen and towels could have been changed more often. Not all staff were friendly and made us feel uncomfortable at times.
Stayed 11 nights in Jun 2023
Verified

2/10 Terrible

Jerome

Disliked: Staff & service, room comfort
Ça
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Jean-marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait pour nous

2 nuits en transit sur notre circuit de 10 jours, excellent accueil, parking facile, piscine agréable et des buffets variés et excellents. On recommande
Stayed 2 nights in May 2023
Verified

10/10 Excellent

VERICEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Etablissement très bien placé. Accès à pieds à Matala en moins de 10 minutes. Superbe hôtel
Verified

10/10 Excellent

Jette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejligt hotel i dejlige Matala

Simpelthen en perle, og kan kun anbefale hotellet. Suveræn beliggenhed og dejlig morgenmad.
Stayed 1 night in Oct 2022
Verified

8/10 Good

Marianne

Liked: Staff & service, amenities, property conditions & facilities
Dejlig beliggenhed, meget sødt og imødekommende personale.
Stayed 2 nights in Sep 2022
Verified

2/10 Terrible

christophe

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Établissement ne méritant pas du tout ses 3 étoiles. Chambre sale, mobilier vétuste et ancien. Personnel mal aimable, aucun sourire de la direction et de ses employés. Petit déjeuner industriel et infecte.
Stayed 6 nights in Aug 2022
Verified

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La chambre réservée n’a pas été fournie. A la place, une chambre “bidonville”. La direction arnaque délibérément les voyageurs. Expedia ne devrait pas proposer cet hotel.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Noemi

Liked: Cleanliness, staff & service
tres proche de la plage et ville. calme, nelle piscine, mele si bb possibilità de manger a midi au bar de la piscine. grande double chambre familiale avec balcon tes lumineuse. bon prix. pas de vie mer, vue sur un chantier, hôtel defrechi. fin du petit degeuner a 10h ...trop tôt
Stayed 1 night in Jul 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Ein Hotel halt.

Das Hotel ist reinlich und befindet sich im guten Zustand. Zum Kern und zum Strand kommt man locker in 5 Minuten. Das Frühstücksbuffet ist empfehlenswert. Das Bett war sehr unkomfortabel (Aufwachen mit Rückenschmerzen), während meine Partnerin sehr gut schlafen konnte.
Stayed 3 nights in Jun 2022
Verified

2/10 Terrible

Udo

Liked: Cleanliness
Disliked: Staff & service, amenities
Das Zimmer, welches wir reserviert hatten, bekamen wir nicht. Wir buchten eine Suite mit zwei Zimmern, bekamen ein kleines Dreibettzimmer. Das Personal war unfreundlich und frech, nachdem wir reklamierten. Wenn es nicht so spät gewesen wäre, wären wir wieder abgereist. Es ist das letzte Mal das wir bei Expedia gebucht haben. So etwas ist mir noch nie passiert. Viele Grüße
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice bright & very handy hotel

Very clean & bright hotel only 7 minutes walk away from Matala beach. Helpful staff, nice pool & great Cretan entertainment on the Saturday night made this a very pleasant 2 night stay. Breakfast was provided too
Stayed 2 nights in Sep 2021
Verified

4/10 Poor

THOMAS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bas de gamme. Chambre vieillotte, lit très inconfortable, salle de bain d'un autre temps, douche minuscule avec rideau... Petit déjeuner horrible, industriel, certainement des produits congelés, salle bruyante, cantine bas de gamme. Je déconseille fortement cette établissement. Seul point positif son emplacement proche du centre de Matala et de la plage.
Stayed 1 night in Sep 2021
Verified

8/10 Good

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Matala beach 2021

L’hotel dista a meno di 5 minuti a piedi da Matala beach. Pulito e dotato di personale cortese e molto disponibile. Abbiamo soggiornato in 3 in una stanza “deluxe” situata al 4º piano per una sola notte. L’ascensore non funzionava ma i bagagli ci sono stati fatti pervenire in stanza mediante un ascensore di servizio. Colazione continentale abbondante con alcuni alimenti cotti al momento di servirli.
Stayed 1 night in Aug 2021
Verified

8/10 Good

Alain

Liked: Cleanliness, staff & service

Bon séjour

Chambre un peu vieillotte. La salle de bains nécessiterait un rafraîchissement. Pour le reste, rien à dire. Petit-déjeuner copieux, piscine agréable, hôtel au calme légèrement à l’écart du centre ville. Je recommande cet établissement
Stayed 4 nights in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon hôtel
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Albergo molto comodo e centrale, la hall e gli spazi comuni sono belli e luminosi. Personale molto gentile. Ottimo il sevizio bar, aperto fino a tardi. Molto bene la colazione, sia per il cibo sia per la location. I bagni delle camere vanno rinnovati ma nel complesso il rapporto qualità prezzo è eccezionale. È stato un piacere soggiornarci.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. Nice pool. Good breakfast buffet. Walkable to the beach and everything. I would stay here again.
Stayed 2 nights in Jul 2021