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"Decent place to stay for the night, huge tv in the room with kettle. Bed was comfy enough and really hot shower " More

By a verified traveller on Sun 03 Nov 2019

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Standard Triple Room, 1 Bedroom (Shared)

Bed Count 1 Full Bed Maximum Occupancy 3 Max
€39* Per night/room 14 May - 15 May

Basic Triple Room, 1 Bedroom, Smoking, Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Twin Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

City Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Metro Inns Falkirk. During your stay, you'll be within walking distance of Helix Park. Features include free WiFi in public areas and free self-parking, plus a restaurant.

  • Free Wi-Fi in some public areas
  • Free self-parking
  • Dining options include a coffee shop and a restaurant
  • Amenities include laundry facilities and a vending machine
  • Guests speak favourably about the helpful staff and the value of their stay
  • Just a 3-minute drive from The Kelpies and a few minutes from Helix Park
  • Cats and dogs welcome for a fee

Metro Inns Falkirk ratings based on 7 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Metro Inns Falkirk

Everyone (4) Family (2)
4 out of 5
Decent place to stay for the night, huge tv in the room with kettle. Bed was comfy enough and really hot shower

Posted by on 3 Nov 2019

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Comment from Hotel Management

4 Nov 2019 by Metro Inns

Thanks for your review

2 out of 5
This place is seriously grim, even for the price. Tiny rooms, broken heaters, no plug sockets, toilet doors that don’t lock etc. The staff were friendly and helped us dry our sodden clothes as we had been cycling, but I would avoid this place unless you are in a serious crisis.

Posted by on 22 Aug 2019

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Comment from Hotel Management

22 Sep 2019 by Paul

I will take your points one at a time. 1. The rooms are small. This is reflected in the price. 2. All rooms have a minimum of 2 plug sockets. 3. All toilet doors do lock if you turn the locking mechanism on entry.

5 out of 5
Been before for price it's good. Slept well again. No hesitation to stay again

Posted by on 17 Jul 2019

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Comment from Hotel Management

17 Jul 2019 by paul

We are glad you enjoyed your stay and look forward to welcoming you back in the near future

1 out of 5
Very disappointed in this hotel first room smelt of cigarette smoke as did the corridors 2nd room bed was nackered and still smell of smoke shower

Posted by on 9 Feb 2019

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Comment from Hotel Management

12 May 2021 by Barbara

Hi, We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Barbara

1 out of 5

Posted by on 9 Feb 2019

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Comment from Hotel Management

12 May 2021 by Barbara

Hi, We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Barbara

1 out of 5
The first room was smoky smell to it the second room we saw the bed was auful all in all terrible not recommended you should take it of your portfolio. NO Towels shower was in a little cupboard

Posted by on 9 Feb 2019

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Comment from Hotel Management

12 May 2021 by Barbara

We are extremely sorry to know this, Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Barbara

5 out of 5

Posted by on 1 Aug 2023

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Property Features

There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Metro Inns Falkirk also features a vending machine and laundry facilities. Free self parking is available. This Falkirk hotel is smoke free.

  • 75 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Polmont Station (2.3 km / 1.4 mi)
  • Parking: Free self parking

Room Amenities

Metro Inns Falkirk offers 75 accommodations with washers/dryers. Digital televisions are provided. Accommodations all include kitchens. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room kitchen
  • Washer and dryer
  • Television
  • Digital channels
  • Housekeeping (daily)
  • Iron and ironing board available
  • Heating

Food & Drink

Richmond Bar – On-site restaurant.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 2:00 PM - 10:00 PM. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 2:00 PM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 10 per pet, per night
  • Only dogs and cats are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 2:00 PM
  • Front desk closes daily at 10:00 PM
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Metro Inns Falkirk Hotel
  • Metro Inns Hotel
  • Metro Inns
  • OYO Metro Inns Falkirk
  • Metro Inns Falkirk Hotel
  • Metro Inns Falkirk Falkirk
  • Metro Inns Falkirk Hotel Falkirk

You should know

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.