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Merchants Manor

4.0 star property

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Photo gallery for Merchants Manor

Balcony
Interior
Flat-screen TV
Indoor pool
Egyptian cotton sheets, premium bedding, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Hot tub
  • Gym

Explore the area

View in a map
Western Terrace, Falmouth, England, TR11 4QJ
  • Place, Falmouth University
    ‪5 min walk‬
  • Place, Gyllyngvase Beach
    ‪10 min walk‬
  • Place, Swanpool Beach
    ‪14 min walk‬
  • Airport, Newquay (NQY-Newquay Cornwall)
    ‪49 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Classic Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Old House Master Room

Old House Master Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Old House Master Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Cosy Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Cosy Room

7.6 out of 10
Good
(4 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 1 Bedroom

Comfort Room, 1 Bedroom | Egyptian cotton sheets, premium bedding, in-room safe, desk

Comfort Room, 1 Bedroom

8.8 out of 10
Excellent
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Merchants Manor

Edwardian hotel with full-service spa and free breakfast
Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Merchants Manor offers 39 accommodations with a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments.
During your stay at Merchants Manor, you're just a quick walk from Falmouth University. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy British cuisine while dining at Rastella
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute walk from Falmouth University and 10 minutes on foot from Gyllyngvase Beach
  • Dogs welcome for a fee (restrictions apply)
Merchants Manor offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

A business centre and meeting rooms are available. A fitness centre, a sauna, and a library are also featured at Merchants Manor. Free self parking is available.

Smoking is allowed in designated areas at this Edwardian Falmouth hotel.

Guests are served a free full breakfast.
Rastella – This restaurant specialises in British cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free full breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Rastella

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body treatments
  • Massage

Accessibility

  • High-pile carpet in room
  • No lift

More

  • 3 floors
  • Banquet hall
  • Built in 1910
  • Designated smoking areas
  • Edwardian architecture
  • Fireplace in lobby

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 12 per pet, per night
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 12 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7:00 AM - 10:30 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Merchants Manor
Merchants Manor Falmouth
Merchants Manor Hotel
Merchants Manor Hotel Falmouth
Green Lawns Falmouth
Green Lawns Hotel Falmouth
Merchants Manor Falmouth, Cornwall
Green Lawns Hotel Falmouth
Merchants Manor Falmouth
Merchants Manor Hotel
Merchants Manor Falmouth
Merchants Manor Hotel Falmouth

Merchants Manor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 57 out of 114 reviews
Rating 8 - Good. 36 out of 114 reviews
Rating 6 - Okay. 13 out of 114 reviews
Rating 4 - Poor. 3 out of 114 reviews
Rating 2 - Terrible. 5 out of 114 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stewart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good

Nice hotel , good location
Stayed 1 night in Aug 2025

10/10 Excellent

Tina

Stayed 1 night in Aug 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an awesome place to come and relax and enjoy the ambience and character whilst in a beautiful setting
Stayed 1 night in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Edward

Stayed 1 night in Jul 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel - would happily return

We loved this hotel, it was wonderfully clean and beautifully decorated. A nice relaxing vide around the whole place. All the staff we met were polite and professional. A nice pool. No air con in room but that was expected so no problem. A couple things that could be improved.. no restaurant menu, just small plates so no option to eat in. Breakfast was good. There is no info card in room so wasn’t sure of meal times, pool times etc. checkout was done on a pc which lacks a personal goodbye touch but get it’s a modern thing. In the bathroom there is 1 hand wash so you transfer it from shower to sink and back again, no big deal but put a small soap in sink. About a 12 min walk to town or beach. Would happily stay here again next time
Stayed 1 night in Jul 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Sally Ann, Manhattan Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only qualm is love the self check-in but received zero literature on the hotel amenities, how it all works etc. that was the only thing missing. An amazing hotel none the less!
Stayed 4 nights in Jun 2025

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay and everything up to standard. The room was very spacious and clean and the staff is very well trained.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely staff. Made the stay for me
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. Room was spacious and clean. easy walk into town and beaches
Stayed 1 night in Jun 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great service
Stayed 1 night in Jun 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was nice clean friendly staff very helpful would stay again
Stayed 2 nights in Jun 2025

8/10 Good

Nigel

Stayed 2 nights in May 2025

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in the hotel. The proximity to two train stations and to all the restaurants on High Street made it an ideal location. The breakfast and evenings at the bar were really comfortable and generous, the staff was perfect. DIY check in and check out, though less than appealing, is the way most hotels are working these days.
Stayed 4 nights in May 2025

8/10 Good

Max

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely roim, spacious, well appointed.
Stayed 1 night in Apr 2025

2/10 Terrible

Nick

Stayed 2 nights in Apr 2025

10/10 Excellent

IAIN, ROWVILLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round
Stayed 1 night in Mar 2025

10/10 Excellent

Brooks

Stayed 1 night in Mar 2025

8/10 Good

justin

Stayed 1 night in Mar 2025

10/10 Excellent

Martyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Rooms really good size. Staff amazing, food and drink lovelly.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Partly the price - better than expected.

Free parking outside the hotel (a bonus), greeted on entry and helped with check in. Rooms were adequate with ensuite bathroom. Breakfast was a little different: limited cereal option but different bread options for toast. A new one to me was the set menu for cooked breakfast- made to order. Also a choice of teas and coffee. Swimming pool and steam room downstairs as well. A quiet location, a short distance from the shopping areas on each side. 10-15 minute walk or drive it in less. Another feature was book a taxi at the touch of a button. Finally couldn't fault the staff for their excellent customer service. I would recommend this hotel - mainly for couples and friends. Although I would stay here again myself.
Stayed 4 nights in Dec 2024