See all properties

Mercure Fátima

4.0 star property

Choose dates to view prices

Photo gallery for Mercure Fátima

Lobby lounge
Exterior
Miscellaneous
Minibar, in-room safe, desk, laptop workspace
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Rua Conego Manuel Nunes Formigao 4, Ourem, Santarém, 2495-417
  • Place, Church of the Most Holy Trinity
    ‪3 min walk‬
  • Place, Chapel of the Apparitions
    ‪8 min walk‬
  • Place, Sanctuary of Our Lady of Fatima
    ‪8 min walk‬

Room options

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(21 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

9.8 out of 10
Exceptional
(71 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Junior Suite with Sanctuary View | Hypo-allergenic bedding, minibar, in-room safe, desk
Hotel Estrela de Fatima
Ourem
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.8 out of 5, Exceptional, 288 reviews
The price is €81
includes taxes & fees
28 Jun - 29 Jun
Hotel Estrela de Fatima

About this property

Mercure Fátima

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area and 24-hour room service. Housekeeping is available on request.
Mercure Fátima offers 72 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Mercure Fátima. During your stay, you're just a quick walk from Sanctuary of Our Lady of Fatima. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy Portuguese cuisine while dining at Casa Platano
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Church of the Most Holy Trinity and 8 minutes on foot from Chapel of the Apparitions
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Mercure Fátima. Parking is available for a fee.

This 4-star Ourem hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.
Casa Platano – This restaurant specialises in Portuguese cuisine and only serves lunch.
Plane Tree Bistro – This bistro specialises in Portuguese cuisine and serves brunch, lunch and dinner. A children's menu is available. Open daily.
Plane Tree Bar – On-site lobby lounge. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 10 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 16 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Casa Platano
  • Plane Tree Bar
  • Plane Tree Bistro

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Low-height view port in door
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Self-parking fee: EUR 10 per day
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: MobilePay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 9564
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Mercure Fátima Hotel
Mercure Fátima Ourem
Mercure Fátima Hotel Ourem
Mercure Fátima (Opening January 2021)

Mercure Fátima Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 491 out of 566 reviews
Rating 8 - Good. 58 out of 566 reviews
Rating 6 - Okay. 11 out of 566 reviews
Rating 4 - Poor. 1 out of 566 reviews
Rating 2 - Terrible. 5 out of 566 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Allan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great breakfast and very accomadating staff.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel overall
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Telma

Liked: Cleanliness, amenities, property conditions & facilities
Was very nice room and staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Claudia M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room, very modern, clean and very comfortable. The breakfast was out of this world and the service excellent. Would highly recommend this hotel and cost effective.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Good room and service was also good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, and the restaurant was excellent!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Highly recommend
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paulo

Clean room, close to everything, very friendly staff. Very good breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room set up, great breakfast!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Every aspect of the hotel is excellent, Fatima Santuary is across the street, amazing
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Don

Liked: Cleanliness, amenities, property conditions & facilities
Convinient location.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, amenities
Kindly staff, clean and space room, good location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jean Philippe Harvel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Meshal

Liked: Cleanliness, amenities, property conditions & facilities
Perfect in every detail
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, location and breakfast were awesome!!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, property conditions & facilities
modern, very, clean new hotel. Excellent location next to religious sites.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Couldn't be better
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Penelope

Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent! They were all very professional yet friendly and always helpful with a smile. The young women at the reception in the mornings stood out as the very best of customer service! The Hotel is modern and clean. It is close to the shrine and has an outstanding breakfast. Probably the very best hotel in the area.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Josephine Sola

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly and helpful staff.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, beautiful place to stay
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check this place out, you’ll be more than happy
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent and the staff fantastic.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

This was a newer hotel and very nice inside. The location was great as well.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Fatima hotel right next to the Sanctuary. Friendly and helpful staff. Great hotel restaurant and plentiful breakfast with hot savory and sweet items. Highly recommend this hotel when visiting this holy city.
Stayed 1 night in Nov 2025