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Hotel Carlton

3.5 star property

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Photo gallery for Hotel Carlton

Reception
Point of interest
1 bedroom, down duvets, minibar, individually furnished
Family Suite | Private kitchen | Coffee/tea maker, electric kettle, freezer
Breakfast area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
Piazza Sacrati, Ferrara, FE, 44121
  • Place, Via delle Volte
    ‪2 min walk‬
  • Place, Castle Estense
    ‪3 min walk‬
  • Place, Ferrara Cathedral
    ‪5 min walk‬
  • Airport, Bologna (BLQ-Guglielmo Marconi)
    ‪56 min drive‬

Room options

View all photos for Classic Single Room

Classic Single Room | 1 bedroom, down duvets, minibar, individually furnished

Classic Single Room

8.4 out of 10
Very good
(5 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double or Twin Room

1 bedroom, down duvets, minibar, individually furnished

Classic Double or Twin Room

9.6 out of 10
Exceptional
(12 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Triple Room

1 bedroom, down duvets, minibar, individually furnished

Classic Triple Room

10.0 out of 10
Exceptional
(5 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Classic Suite

Classic Suite | Living area | LED TV

Classic Suite

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment for 2 people

1 bedroom, down duvets, minibar, individually furnished

Apartment for 2 people

  • 39 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Living area | LED TV

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 4 Single Beds and 1 Double Sofa Bed

View all photos for Comfort Duplex

Comfort Duplex | Living area | LED TV

Comfort Duplex

  • 55 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Single Sofa Bed and 1 Double Sofa Bed OR 2 Single Beds, 1 Single Sofa Bed and 1 Queen Sofa Bed

View all photos for Economy Room

Economy Room | 1 bedroom, down duvets, minibar, individually furnished

Economy Room

  • 16 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Room (Mistery)

1 bedroom, down duvets, minibar, individually furnished

Room (Mistery)

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Duplex, Annex Building (2 people)

Duplex, Annex Building (2 people) | Private kitchen | Coffee/tea maker, electric kettle, freezer

Duplex, Annex Building (2 people)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Duplex, Annex Building (3 people)

Duplex, Annex Building (3 people) | Living area | LED TV

Duplex, Annex Building (3 people)

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Condo, Annex Building (4 people)

Condo, Annex Building (4 people) | 1 bedroom, down duvets, minibar, individually furnished

Condo, Annex Building (4 people)

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Double or Twin Room

1 bedroom, down duvets, minibar, individually furnished

Superior Double or Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Hotel Carlton

Hotel with a bar, 4-minute walk to Castle Estense
Along with a fitness centre, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, valet parking and 24-hour room service.
Hotel Carlton offers 58 air-conditioned accommodations with minibars and coffee/tea makers. Each accommodation is individually furnished. Beds feature down duvets. LED televisions are featured in guestrooms. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Carlton, you're just a quick walk from Via delle Volte. Enjoy features like free WiFi in public areas, plus a gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, hiking/biking trails and bicycles to rent
  • Just a 3-minute walk from Via delle Volte and 4 minutes on foot from Castle Estense
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1076 square feet (100 square metres) and includes a conference centre. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Carlton. An airport shuttle at scheduled times is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Ferrara hotel is smoke free.

24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 4:30 AM to 1:30 AM at scheduled times
  • Covered valet parking on site (EUR 20 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • TV in common areas

Family friendly

  • Art supplies
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (1,076 square foot of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • 18 steps to reach entrance
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 3 buildings
  • 6 floors
  • Banquet hall
  • Built in 1952
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per person (one-way)
  • Airport shuttle fee per child: EUR 20 (one-way), (up to 18 years old)
  • Valet parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number IT038008A1SSRAJ5QE
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Carlton Ferrara
Carlton Hotel Ferrara
Carlton Hotel
Carlton Ferrara
Carlton Hotel Ferrara

Hotel Carlton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 198 out of 320 reviews
Rating 8 - Good. 102 out of 320 reviews
Rating 6 - Okay. 12 out of 320 reviews
Rating 4 - Poor. 5 out of 320 reviews
Rating 2 - Terrible. 3 out of 320 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Morvay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I am a usual customer, but this time there was no heating at the hotel on the first night and the room temperature was 18C. To me that is unacceptable. I have requested additional electric heater, but it was not available. It was a rough night and for a 4 star hotel it is unacceptable to have such conditions.
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern inside, roomy, very good hot water pressure, tasty breakfast options, and a friendly staff.
Stayed 4 nights in Oct 2025

8/10 Good

Henrik

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
No ironing in your room was annoying.
Stayed 3 nights in Sep 2025

8/10 Good

Henrik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was alright
Stayed 1 night in Sep 2025

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Facility was well maintained. Staff was professional, friendly and helpful.
Stayed 5 nights in Sep 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is delightful, cordial and helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Averill

Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great week in Ferrara, excellent hotel and staff. Very kind, helpful, and friendly!
Stayed 7 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful apartment,clean convenient, spacious. Excellent staff, always ready to help with recommendations for the areas sites and attractions as well as great restaurants. Very friendly and kind particularly with our limited Italian vocabulary.
Stayed 7 nights in Jul 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent and the hotel in general was very nice
Stayed 1 night in Jun 2025

8/10 Good

Denis

Stayed 1 night in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check the invoice

They tried to charge me an additional day of parking. It was not pleasant. It was not the first time there that invoice was not correct
Stayed 4 nights in Feb 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, but quieter room would of been nice

Room was a decent size, comfortable and had a pleasant view. All staff were friendly and accommodating. Breakfast was also good with a wide variety of food. We did ask for a quiet room if possible and unfortunately it turned out to be the opposite. Right next to the lift. Lots of noise also coming from the room above that did disrupt our sleep.
Stayed 2 nights in Nov 2024

10/10 Excellent

Balazs

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

hyun jun

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

JF

Travelled with partner
Parking and location was good. Breakfast was very good.
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in the centre of Ferrara. Spacious room, great breakfast. Parking is a little tight in garage for larger cars.
Stayed 2 nights in May 2024

10/10 Excellent

Margherita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location molto centrale e ottimo buffet per la colazione, con opzioni dolci e salate
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Very nice, convenient location. Would stay there again if we were to visit Ferrara again.
Stayed 1 night in Dec 2023

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel, great service and breakfast, close to city center
Stayed 1 night in Sep 2023

8/10 Good

Daniel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel. Great location in Ferrara near Cathedral and Estense Castle. Great breakfast with tons of options
Stayed 5 nights in Jul 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Hotel was great, comfortable. Got early check in. Breakfast was great. In the middle of the old city, close to everything.
Stayed 1 night in Jun 2023