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Palais Ommeyad Suites & Spa

5.0 star property

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Photo gallery for Palais Ommeyad Suites & Spa

Exterior detail
Junior Suite | Minibar, in-room safe, desk, iron/ironing board
Outdoor pool, pool loungers
Free daily cooked-to-order breakfast
Junior Suite | Minibar, in-room safe, desk, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
48, Zenjfour Bab Guissa, Ancienne Medinah, Fes, 30000
  • Place, Zaouia Sidi Ahmed Tijani
    ‪6 min walk‬
  • Place, University of Al Quaraouiyine
    ‪8 min walk‬
  • Place, Chouara Tannery
    ‪10 min walk‬
  • Airport, Fes (FEZ-Saiss)
    ‪32 min drive‬

Room options

View all photos for Room

Minibar, in-room safe, desk, iron/ironing board

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Minibar, in-room safe, desk, iron/ironing board

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

Minibar, in-room safe, desk, iron/ironing board

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Senior Suite

Senior Suite | Minibar, in-room safe, desk, iron/ironing board

Senior Suite

  • 56 sq m
  • Sleeps 4
  • 4 King Beds OR 2 Double Beds
  • Free Wi-Fi

View all photos for Ambassador Suite

Ambassador Suite | Courtyard view

Ambassador Suite

  • 65 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Royal Suite

Royal Suite | Minibar, in-room safe, desk, iron/ironing board

Royal Suite

  • 75 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Palais Ommeyad Suites & Spa

Along with a full-service spa, this smoke-free riad has an outdoor pool and a restaurant. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a steam room are on-site. Housekeeping is not available.
Palais Ommeyad Suites & Spa offers 32 air-conditioned accommodations with Hot tubs and minibars. LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the riad include an outdoor pool and a steam room.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a steam room. The spa is open daily.
During your stay at Palais Ommeyad Suites & Spa, you're just a quick walk from Bab Guissa. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with body treatments, body scrubs or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room
  • Steps from Bab Guissa and 8 minutes on foot from Zaouia Sidi Ahmed Tijani
  • Airport pick-up shuttle service available for a fee
Palais Ommeyad Suites & Spa offers its guests a full-service spa, an outdoor pool, and a steam room. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

The luxury Palais Ommeyad Suites & Spa also features tour/ticket assistance, concierge services, and laundry facilities. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Fes riad is smoke free.

Guests are served a free cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.
On-site venue – This restaurant specialises in Moroccan cuisine and serves breakfast and lunch.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Living room
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 40.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 50 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Palais Ommeyad Suites & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the riad before arrival using the contact information on the booking confirmation.

Property is also known as

Palais Ommeyad
Palais Ommeyad Fes
Palais Ommeyad Hotel
Palais Ommeyad Hotel Fes
Palais Ommeyad Suites Hotel Fes
Palais Ommeyad Suites Hotel
Palais Ommeyad Suites Fes
Palais Ommeyad Suites
Palais Ommeyad Suites & Fes
Palais Ommeyad Suites & Spa Fes
Palais Ommeyad Suites & Spa Riad
Palais Ommeyad Suites & Spa Riad Fes

Palais Ommeyad Suites & Spa Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 19 reviews
Rating 8 - Good. 5 out of 19 reviews
Rating 6 - Okay. 3 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 3 out of 19 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

TAHIR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place in Fez not far away from old Medina.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Riad

Fantastic riad inside city walls. Very attentive and friendly staff.
Stayed 4 nights in Apr 2023
Verified

6/10 Okay

FAWZI

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is tired and needs updating, restaurant for breakfast is poor in quality of selections and the response to serve in the hotel in general is very slow. The pictures about the hotel in the net are far different than the reality.
Stayed 4 nights in Dec 2024
Verified

2/10 Terrible

Tomas

I had a problem with my reservation that I made through Expedia at this hotel which was not honored and was switched to another hotel of less category. I was not informed by the hotel directly but I learned about this situation that affected other colleagues so I had to call to know the status of my reservation. It was never informed thru Expedia website. At least the rate was respected.
Stayed 3 nights in Nov 2022
Verified

8/10 Good

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merci à tout le personnel

Le mieux dans cet hôtel, c'est le personnel ! tout le monde est aimable, souriant, attentif, prêt à vous aider pour faciliter votre séjour. MERCI À TOUS. Emplacement : tout au nord de de la médina près de Bab Guissa, contre le rempart, donc très excentré. Difficile de trouver son chemin pour aller au centre de la médina, mais au moins il y a des taxis tout près. Hôtel confortable, suites spacieuses, - un peu sombres à cause des carreaux colorés aux fenêtres mais c'est peut-être mieux l'été. Wi-fi : fonctionne très mal dans les chambres, il vaut mieux aller près de la réception. Restaurant correct, et très bon couscous fassi. Prix élevés en comparaison de la médina, mais c'est pratique de manger dans l'hôtel, surtout le soir. Alcool possible. Le réveillon nous a été annoncé comme obligatoire, mais finalement on nous a laissés choisir. Nous l'avons pris, quoique pas enchantés de manger du foie gras et des noix de saint-jaques à Fès, mais le repas était excellent. Avec spectacles divers, gnaouas, danseuse du ventre et musiciens, ce dîner-gala est à 160 euros/personne. Navette aéroport : si vous prévenez par mail ou téléphone, l'hôtel vous envoie un taxi, qui vous attendra avec une pancarte à votre nom et vous mènera à l'entrée de l'hôtel. Coût : 25 euros = 250 Dh. Nous avons pr!s un guide de l'hôtel le premier jour pour repérer les sites importants : à 8 personnes, 25 euros par couple de 10h à 16 h y compris le temps d'un repas dans la médina. Bon guide.
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

Umer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place! Thumbs up from Scotland!

Great place to stay! They gave us a good room and everything was very nice. We had the senior suite to ourselves and the hotel was very accomodating
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great traditional experience with very helpful and friendly staff.
Stayed 3 nights in Oct 2018
Verified

6/10 Okay

maria regina

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Poderia ter sido melhor

O hotel é muito escuro e sem graça Você fica perdida Não conseguiam encontrar minha reserva já paga
Verified

2/10 Terrible

Jana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moved us to 2 star category without any refund

The hotel overbook themselves and then they moved us to 2star category hotel. We ask for refund they didn't refund us anything. Stay away , bad service .
Verified

10/10 Excellent

expats France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff

Excellent value for money with staff that can't do enough for you
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel with Excellent Service

The riad was gorgeous and located atop a hill in a quiet area of the medina. The staff was great and made us feel like VIPs throughout our stay. We were upgrades to a 2 bedroom/2 bathroom suite that was comfortable, spacious, and had an old worldly charm. Breakfast was also great. The only downside is that the AC in my room wasn't working properly as it felt so warm despite lowering the temperature.
Verified

8/10 Good

AB

Liked: Cleanliness, staff & service, property conditions & facilities

Une Expérience heureuse

Un hôtel avec du charme et une équipe exceptionnelle
Verified

10/10 Excellent

Sonia Garcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifica estancia

Estuvimos 7 noches en navidades 2015,la estancia fue muy satisfactoria,nos alojamos en una habitación familiar muy amplia y cómoda con dos dormitorios grandes y un salón. Bien decorada. El servicio, la limpieza y las atenciones fueron estupendas. Los desayunos espectaculare y con un servicio excelente. El wifi como una bala y la experiencia en el hamman del hotel absolutamente recomendable, incluso para un niño de 11 años. Indudablemente cuando vuelva repetiré y este será mi hotel. Además tiene una situación estupenda , a la vez que está dentro de la medina se encuentra al lado de una de las puertas, por lo que los taxis (que no entran en la medina)te dejan practicamente al lado sin tener que internarte con maletas o de noche con niños por esas calles que de noche imponen un poco.
Verified

4/10 Poor

jakofuté

Disliked: Property conditions & facilities, room comfort

NE MERITE PAS DU TOUT 5 ETOILES

Hotel assez bien situé en bordure de médina , mais parfaitement inconnu des chauffeurs de taxi ( un signe ! ) Globalement TRES SOMBRE : bar sinistre presque en sous-sol ,grande chambre très peu lumineuse et vieillotte avec équipement plutôt complet ; restaurant sous forme de 3 salles alignées avec carte très limitée et cuisine quelconque , mais service souriant . Aucune documentation au service de la clientèle , aucune presse disponible ; piscine minuscule . BREF : un 3 étoiles qui a besoin d'être rafraichi ...
Verified

4/10 Poor

Omair

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2025
Verified

8/10 Good

vanessa

Stayed 4 nights in Nov 2019
Verified

10/10 Excellent

Maria Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

6/10 Okay

SAMIR

Liked: Staff & service, room comfort
Disliked: Cleanliness