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Riad Al Fassia Palace

3.0 star property

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Photo gallery for Riad Al Fassia Palace

Heated floors, offices
Terrace/patio
View from room
Interior detail
Heated floors, offices

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Laundry room

Explore the area

View in a map
42 Derb Salma al Achabinne, Fes, Fès-Meknès, 30200
  • Place, Zaouia Sidi Ahmed Tijani
    ‪2 min walk‬
  • Place, Chouara Tannery
    ‪5 min walk‬
  • Place, Blue Gate
    ‪15 min walk‬
  • Airport, Fes (FEZ-Saiss)
    ‪29 min drive‬

Room options

View all photos for Royal Suite, 1 Bedroom

Royal Suite, 1 Bedroom | Premium bedding, down duvets, memory-foam beds, free minibar items

Royal Suite, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Panoramic Suite, 1 Bedroom, City View

Panoramic Suite, 1 Bedroom, City View | City view

Panoramic Suite, 1 Bedroom, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking, Connecting Rooms

Junior Suite, Multiple Beds, Non Smoking, Connecting Rooms | Premium bedding, down duvets, memory-foam beds, free minibar items

Junior Suite, Multiple Beds, Non Smoking, Connecting Rooms

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Suite (Sultana)

Superior Suite (Sultana) | Premium bedding, down duvets, memory-foam beds, free minibar items

Superior Suite (Sultana)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double Room, 1 Bedroom, Non Smoking

Classic Double Room, 1 Bedroom, Non Smoking | Premium bedding, down duvets, memory-foam beds, free minibar items

Classic Double Room, 1 Bedroom, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

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About this property

Riad Al Fassia Palace

This smoke-free riad features a restaurant, a rooftop terrace and a coffee shop/cafe. Free breakfast (local cuisine), free WiFi in public areas and a free casino shuttle are also provided. Additionally, a microwave in a common area, a fridge in a common area and concierge services are on-site.
Riad Al Fassia Palace offers 5 shared accommodations with minibars (stocked with some free items) and espresso makers. This individually decorated accommodation has separate dining areas and includes dining tables. Memory foam beds feature down duvets and premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, slippers and hairdryers. Business-friendly amenities include offices and safes. Housekeeping is provided on a daily basis.

With your stay at Riad Al Fassia Palace, you're connected to the convention centre and just a quick walk from Zaouia Sidi Ahmed Tijani. Enjoy features like free breakfast, free WiFi in public areas and a free casino shuttle.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Motorhome/coach/lorry parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Zaouia Sidi Ahmed Tijani and 4 minutes on foot from Chouara Tannery
  • Free ferry terminal and casino shuttle service
  • Cats and dogs welcome free of charge
There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is served daily. Public spaces have free WiFi. Coworking spaces and limo/town car service are available. An area shuttle within 10 kilometres and an airport shuttle (available 24 hours) are available for a fee. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Riad Al Fassia Palace.

This 3-star Fes riad is smoke free.

Guests are served a free local cuisine breakfast daily from 8:30 AM to 10:30 AM.
Riad Al Fassia Palace has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 10 kilometres
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Free casino shuttle
  • Cruise terminal shuttle (surcharge)
  • Free ferry terminal shuttle
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • RV/bus/lorry parking (surcharge) on site
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 8:30 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Family friendly

  • Art supplies
  • Children's dinnerware
  • Dining table
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • On a river
  • On the boardwalk/promenade
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Lever door handles
  • Low-height bed
  • Low-height desk (80 centimetre high)
  • No lift
  • Wheelchair accessibility

More

  • Mosquito nets
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Dining table
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Separate dining area

More

  • Heated floor
  • Individual decor
  • Mobile key entry
  • Office
  • Safe
  • Shared accommodation

Policies

Check-in

Check-in start time: noon; check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in fee for check-in between 10:00 PM and 11:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges MAD 5 for credit card payments
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for MAD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit for Spring Break: MAD 60.0 per stay
  • A tax is imposed by the city: MAD 30.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 250 per vehicle (one-way)
  • Late check-in fee for check-in between 10:00 PM and 11:00 PM
  • Crib (infant bed) fee: MAD 10.0 per day
  • Credit card charges are subject to a surcharge of MAD 5

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Riad Al Fassia Palace offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Riad Al Fassia Palace.

Property is also known as

Riad Al Fassia Palace Fes
Al Fassia Palace Fes
Al Fassia Palace
Riad Al Fassia Palace Fes
Riad Al Fassia Palace Riad
Riad Al Fassia Palace Riad Fes

Riad Al Fassia Palace Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 10 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
It was not as advertised. Very dark and windy alleys to get there. The Riad itself was not a true Riad. It has no internal courtyard. It was very dark inside with no natural light. It was also partially under construction. We were not willing to stay and left. We found a nearby hotel instead. We requested butwere given no refund. Very disappointed and not a cheap price either
Stayed 3 nights in Oct 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The artistry & quality of craftsmanship of this recently rebuilt Ryad are outstanding. It is breathtaking; a special experience. The owners, sons, & niece work as a great team to delight their guests at the Riad & at their nearby restaurant (food and service are excellent). Tip: Get precise instructions as to where your taxi driver should drop you off (closest gate into the Medina because there is a short walk to it; cars can’t enter). Get the Riad team to meet you at your taxi. We arrived on a Friday, day where the Medina is closed & several gates in the Medina were looked. We had no prior information on that. No WIFI. Our taxi driver showed us on his phone that it’s only an 8 mn walk and gave us wrong directions (he had dropped us off at the wrong gate although we had given him the correct address, mislead us, overcharged us-this is common). There are no street signs. A teenager offered his help but took us to the wrong Riad; he called a friend who got us to our Riad after an hour of walking through dirty streets rolling our luggage. They were genuinely kind, wanting to help tourists as it is tradition in the culture & honest; we are well travelled & usually avoid such situations. They got a big tip; the owner of the Riad warmly greeted us with amazing tea & cookies. Had booked 2 days before because another Riad cancelled on us due to double booking. The owner said he responded to my request for pick up & tel; to this day i didn’t get this message; was it lost by Expedia?
Stayed 2 nights in Apr 2025

10/10 Excellent

Farah, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A splendid riad in the heart of Medina, and run by the most wonderful family. You feel at home away from your home. Parents, children, nieces and nephews pamper you the whole time. The family also has a Michelin level restaurant with authentic cuisine of Fes. I can’t wait to come back and stay there.
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Ayisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to begin with this hidden historical gem, preserved by the love of generational care. This stay is one of my most memorable international stays. It's concept of emersion in the culture and food ways creates an unforgettable experience. In old Medina Fes history enshrouds it's guest. There's an element of surprise that only the true traveler will experience.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming Riad, Warm Hospitality

I had the pleasure of staying at the Riad for a few nights. It is authentically and tastefully decorated. The hosts were very generous and welcoming. The food was delightful. The owner also accompanied me for hours visiting shops to help me secure local prices on some of the traditional items I was looking to purchase. I’m really happy that I opted for the Riad over a more western hotel in the city. Definitely recommended.
Stayed 3 nights in Dec 2021

10/10 Excellent

Melissa, Washington DC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic. It is like staying in an art museum. Every detail is lovely. Staff are fantastic, from walking you to an atm if you need to find one to finding fantastic local tour guides for you to accommodating breakfast requests. We had an amazing time!
Stayed 3 nights in Feb 2020

10/10 Excellent

David, USA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay at beautiful property. The Riad is stunning on the inside with intricate work throughout the property. Fouad helped to arrange our city tour with Abdou, who was wonderful and showed us many parts of Fes and took us to the best places to pick up mementos for our trip. We also booked a cool excursion to Volubilis, Meknes, and Moulay Idriss with our driver Kamal. One night, we ate a delicious meal at Dar Hatim, which is run by Fouad's wife, Karima. We were well taken care of throughout our entire stay. Great experience!
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful decorated riad in the heart of the Médina. From the minute we arrived to al Fassia palace, the staff made us feel as comfortable as possible. We were there for a short time but they helped us make the most it by arranging a tour at a great price. We always felt safe as they had their staff member idriss walk us to our destinations or cab if it was late at night. They made us feel like family, and made our trip to fez that much more memorable
Stayed 1 night in Sep 2018

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

THE place to stay; absolutely wonderful experience

We spent three incredible nights at Alfassia Palace on a two week holiday across Morocco and have no critiques to provide. We were welcomed by Esme, our gracious host, who was kind enough to see to our every need without hesitation. From a delightfully grand breakfast to arranging a knowledgeable guide to show us the ancient capital, the generosity and attentiveness of Esme and the staff at Alfassia Palace will not soon be forgotten. As for the house, we cannot stress just how beautifully it is decorated. The intense attention to detail is evident in every nook and cranny; the painstakingly hand-painted ceilings fit truly for a palace. The rooms are large with luxurious adornments such as a soft bed, a handcrafted headboard and wardrobe. Each room has its own washroom, complete with a full sized bathtub (though other suites have jacuzzis) - not something we often saw elsewhere in Morocco hotellery. The panoramic rooftop terrace views truly took our breath away, providing unobstructed views of major historical sites. Alfassia Palace is located near Bab Guissa in a less touristic neighborhood - a 10-20 min. walk to Bab Boujloud. Esme and the staff’s warm reception made our stay truly extraordinary. Our sincerest thanks to everyone at Alfassia Palace for making Fes the highlight of our trip! If you are seeking a genuinely exceptional experience in Fes, look no further than the beautiful Alfassia Palace! We cannot wait to return, inchallah! inchalla!

10/10 Excellent

Emilie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comme à la maison

Formidable! Trop rapide !
Stayed 1 night in Apr 2024

4/10 Poor

Yann

Stayed 4 nights in Feb 2024

8/10 Good

Slawomir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wspaniały, bogato zdobiony riad

Wspaniały, okazały riad, który ma około 600 lat. Świetna baza wypadowa do zwiedzania Fezu. Obiekt dla osób lubiących i akceptujących klimat starej arabskiej medyny. Przepięknie odrestaurowane przestronne pokoje, bogato zdobione. Bardzo smaczne i urozmaicone śniadania. Przemiła obsługa. Właściciel uczynny, jest w stanie zorganizować przewodników oraz wycieczki. Zalecam jednak zachowanie ostrożności. Nasz przewodnik po medynie okazał się nieuczciwy i zażądał 3-krotnie wyższej opłaty, niż była ustalona z gospodarzem, do tego zabrał nas do najdroższych warsztatów w mieście, gdzie mały ręcznie tkany dywanik kosztuje 8200 dirhamów (ok. 4000 PLN), a sprzedawcy nie są skłonni do targowania się. Gospodarz poleca też lunche i kolacje w restauracji prowadzonej przez jego rodzinę, ale ona też jest droga jak na Maroko. Smaczna, ale bardzo prosta i lekka kolacja dla 2 osób i 1 dziecka kosztowała nas 380 dirhamów (180 zł). Ja polecam zwiedzać Fez na własną rękę i stołować się w miejscowych barach i restauracjach, które gotują dla europejskich turystów, są niedrogie i bezpieczne. Medyna w Fezie jest ogromna, ale bezpieczna, także wieczorem, znacznie spokojniejsza niż w Marakeszu, sprzedawcy nie zaczepiają, są grzeczni, pomocni i mają niewygórowane ceny.
Stayed 3 nights in Aug 2019

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