Hyatt Place Flagstaff

3.0 star property

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Photo gallery for Hyatt Place Flagstaff

In-room safe, desk, iron/ironing board, free WiFi
Property preview
Exterior
Terrace/patio
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
397 S MALPAIS LANE, Flagstaff, AZ, 86001
  • Place, Northern Arizona University
    ‪2 min walk‬
  • Place, Flagstaff City Hall
    ‪10 min walk‬
  • Place, Lowell Observatory
    ‪15 min walk‬
  • Airport, Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪8 min drive‬

Room options

Room, 1 King Bed with Sofa bed (High Floor)

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room (2 Queenbeds with Sofabed, High Floor)

9.0 out of 10
Wonderful
(26 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(25 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room (2 Queenbeds with Sofabed)

9.2 out of 10
Wonderful
(27 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Multiple Beds, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Hyatt Place Flagstaff

Hotel with an indoor pool, 5-minute walk to Northern Arizona University
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
Hyatt Place Flagstaff offers 96 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. 50-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

This Flagstaff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Place Flagstaff. During your stay, you're just a quick walk from Northern Arizona University. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Within a 10-minute walk of Northern Arizona University and High Country Conference Center
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Flagstaff offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and meeting rooms are available. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Hyatt Place Flagstaff. Parking is available for a fee.

This 3-star Flagstaff hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM.
Hyatt Place Flagstaff has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 8 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; USD 12 for adults and USD 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • In a nature reserve
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-width doorways (81 centimetre wide)

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's World of Hyatt mobile app before check-in
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100.00 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.00 for adults and from USD 12.00 for children
  • Self-parking fee: USD 8 per night
  • Pet fee: USD 100.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Guests will receive smart lock details. Guests are required to download the property's World of Hyatt mobile app before check-in. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Flagstaff Hotel
Hyatt Place Flagstaff Flagstaff
Hyatt Place Flagstaff Hotel Flagstaff

Hyatt Place Flagstaff Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 407 out of 663 reviews
Rating 8 - Good. 138 out of 663 reviews
Rating 6 - Okay. 57 out of 663 reviews
Rating 4 - Poor. 38 out of 663 reviews
Rating 2 - Terrible. 23 out of 663 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

michael, Clovis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was surprising big! Would definitely stay here again!
Stayed 1 night in Oct 2025

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
They closed the breakfast quickly at 9 AM. If people are still eating and serving themselves, give them a few extra minutes. I understand people are busy and they want to shut down and move on but use a little common sense.
Stayed 1 night in Oct 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was a quick one, on our way to the Grand Canyon, but no complaints. Would stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Rusty

Stayed 2 nights in Sep 2025

8/10 Good

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is pet friendly, but requires a mandatory $100 pet cleaning fee that was not disclosed when I completed my booking. Otherwise great stay.
Stayed 1 night in Oct 2025

8/10 Good

Miya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Alma

Disliked: Staff & service, room comfort
We reserved a king size bed and the bed was not a king size bed. The staff was not friendly. Parking was limited, it's far and there's a parking fee. I would not go back.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted by a enthusiastic staff, room was clean and breakfast was great
Stayed 1 night in Oct 2025

8/10 Good

Tanisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice and clean. Pool was clean. Just if there could be curtains in the room, not just the blinds.
Stayed 1 night in Oct 2025

10/10 Excellent

Stephanie

Stayed 1 night in Oct 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great stay. The place was clean and really close to downtown. Will definitely go again!
Stayed 2 nights in Oct 2025

2/10 Terrible

Kelly

Business traveller
Disliked: Staff & service

Poorly managed hotel

I arrived on 10/7/25 to find that my reservation had been given to someone else and was told the hotel was completely booked. The thing that made this so frustrating, is that I called on 10/5/25, two days prior to my arrival to say that I would be arriving late (one day after my scheduled arrival) and emphasized to the woman who answered the phone that I was fine paying the first night of the reservation, and would gladly do so in order for them to hold the reservation for me. She told me it was no problem, she would note it as a late arrival in the reservation system. I did not think to ask her name because it seemed like everything was all set. Fast forward to my arrival on Tuesday, when the front-desk staff Noah informs me that my reservation was treated as a “no-show” and my room was re-issued to someone else. I showed him the email with my reservation number, and explained how I called the hotel on Sunday. I also did not receive any notification they were cancelling the reservation. I asked to speak to a manager, but conveniently, she just left for dinner and won’t be back for an hour. Sensing my frustration, he says he’ll just reinstate my reservation and give me a room. The other front desk staff, Loralei tells him not to do it. She said the manager Michelle Manning would follow up with me, I'm still waiting. Luckily I found another hotel, and will not stay in this or another Hyatt. Avoid this one at all costs.
Stayed 4 nights in Oct 2025

10/10 Excellent

Favian

Stayed 1 night in Oct 2025

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay! The room was spacious and clean. The room was quiet. The only negative was that I had to pay extra for parking and breakfast which was not noted before I reserved the room.
Stayed 1 night in Sep 2025

2/10 Terrible

Connie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Charged extra for parking. We were told we did not get free breakfast because we didn't book directly with them. So we ate elsewhere...and won't be back.
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi
Stayed 1 night in Oct 2025

4/10 Poor

Erin

Stayed 1 night in Oct 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Jul 2025

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Sep 2025

10/10 Excellent

Hari

Stayed 1 night in Sep 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice. Staff was not that friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, kind staff. Tremendous value, really nice place.
Stayed 1 night in Sep 2025

10/10 Excellent

Lovelda

Stayed 1 night in Sep 2025

10/10 Excellent

Mallory

Stayed 5 nights in Sep 2025