Hyatt Place Flagstaff

3.0 star property

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Photo gallery for Hyatt Place Flagstaff

In-room safe, desk, iron/ironing board, free WiFi
Terrace/patio
Restaurant
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
397 S MALPAIS LANE, Flagstaff, AZ, 86001
  • Place, Northern Arizona University
    ‪2 min walk‬
  • Place, Flagstaff City Hall
    ‪10 min walk‬
  • Place, Lowell Observatory
    ‪15 min walk‬
  • Airport, Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪8 min drive‬

Room options

Room, 1 King Bed with Sofa bed (High Floor)

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room (2 Queenbeds with Sofabed, High Floor)

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(31 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room (2 Queenbeds with Sofabed)

9.2 out of 10
Wonderful
(36 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Multiple Beds, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Hyatt Place Flagstaff

An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
Hyatt Place Flagstaff offers 96 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. 50-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

This Flagstaff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Place Flagstaff. During your stay, you're just a quick walk from Northern Arizona University. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • 5 minutes by foot from Northern Arizona University and a 5-minute drive from Lowell Observatory
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Flagstaff offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and meeting rooms are available. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Hyatt Place Flagstaff. Parking is available for a fee.

This 3-star Flagstaff hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM.
Hyatt Place Flagstaff has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 8 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; USD 12 for adults and USD 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • In a nature reserve
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-width doorways (81 centimetre wide)

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's World of Hyatt mobile app before check-in
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100.00 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.00 for adults and from USD 12.00 for children
  • Self-parking fee: USD 8 per night
  • Pet fee: USD 100.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Guests will receive smart lock details. Guests are required to download the property's World of Hyatt mobile app before check-in. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Flagstaff Hotel
Hyatt Place Flagstaff Flagstaff
Hyatt Place Flagstaff Hotel Flagstaff

Hyatt Place Flagstaff Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 505 out of 812 reviews
Rating 8 - Good. 161 out of 812 reviews
Rating 6 - Okay. 77 out of 812 reviews
Rating 4 - Poor. 42 out of 812 reviews
Rating 2 - Terrible. 27 out of 812 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOL paying for PARKING in Flagstaff. Absurd and offensive. This might be expected in NY or Vegas, but not in Flagstaff in January. Come on. If you want to fleece your customers, add it to the rate. This is a straight up joke. And I saw the manager respond to another complaint by saying it's for maintenance and improvements of the parking lot. Really? You gonna charge an elevator fee next? A check-in fee? Maybe a shower fee? Utter nonsene. Enough is enough. Everyone needs to complain about corporate greed like this at every opportunity. It's the only power we have. (And no, I did not notice this tacky add-on fee when booking; I would have stayed somewhere else on principle.) A shame, because the hotel itself and the rooms are A+. But I won't be back because Hyatt clearly has no respect for its customers. You should be ashamed.
Stayed 1 night in Jan 2026

10/10 Excellent

Jeanette

Stayed 1 night in Jan 2026

10/10 Excellent

Miles

Liked: Cleanliness, amenities, property conditions & facilities
My stay was absolutely tremendous! From the staff to cleanliness, to quality of room and breakfast was all top notch
Stayed 1 night in Jan 2026

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Dr. Farid

Liked: Cleanliness, staff & service, amenities
Very nice and clean hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Maritza

Stayed 1 night in Jan 2026

2/10 Terrible

Debbie Pyykkonen

Disliked: Cleanliness, amenities
DO NOT STAY HERE First and foremost, $100 pet fee that was not disclosed when I booked the room. And she even asked me if it was OK and my stay was nonrefundable. What was I supposed to do? Leave my dog in the car and pay for the hotel and go find another place to stay it was ridiculous. That’s one of the worst Hotel experiences I’ve ever had Long black hair strands in the sink when I first got to the room THIN CEilings/floor so I could hear everything going on in the room above me even at four in the morning them walking around When the furnace turns on it sounds like a jet airplane taking off, and it happened all night long The parking lot was icy very dangerous to walk on Kitchen equipment, broken down for months if they still have on their menu food that required that kitchen equipment Luckily, the front desk person who was also the restaurant person who is also that everything person told me that their hamburgers are really bad so don’t eat there so I had to walk out into the icy roads to go get dinner Needs to say, I will never stay at a Hyatt again
Hair not mine I just walked in
Icy pot
Stayed 1 night in Jan 2026

10/10 Excellent

Jami

Travelled with family and small children
Super clean and modern! Room was spacious. Very satisfied.
Stayed 1 night in Jan 2026

10/10 Excellent

Marjory

Stayed 1 night in Jan 2026

2/10 Terrible

Donald

Travelled with partner
Liked: Cleanliness
I was informed at the time of checkin there was a 8 dollar parking fee. This fee was not advertised, but looks like a money grab for profits. The checkin staff was not to friendly. The breakfast staff was stand offish except for the young lady who took our room number, she was very polite...thank you. The was no staff available when checking out as i had a few questions about my stay. So i just put my key card in the make shift plastic dish. I would not recommend this place to anybody due to bad staff atmosphere/ not available for questions and of course hidden fees that were not avertized.
Stayed 1 night in Jan 2026

8/10 Good

Curt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly. Rooms were very clean.
Stayed 1 night in Jan 2026

10/10 Excellent

JoAnn

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Would have liked a shower chair for accessible showering and maybe advance notification that there was a $50 fee for dogs. Other than that, excellent place to stay.
Stayed 1 night in Jan 2026

4/10 Poor

Guillermo

Stayed 1 night in Jan 2026

10/10 Excellent

Jiaxuan

Stayed 1 night in Jan 2026

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was immaculate, and I am picky! Everything was very functional, great space for bags in the room, bathroom was very well arranged. The bed was very comfortable, and, bonus, the wrapped comforter came all the way up to my shoulders! (This isn't always the case!) Staff was super friendly, breakfast was nice. Not the closest walk to downtown but a very quick Uber ride. Would choose this hotel again for sure.
Stayed 1 night in Dec 2025

10/10 Excellent

Jonny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Bayron

Stayed 1 night in Dec 2025

10/10 Excellent

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Everything clean and pristine that we will stay here every time we come to Flagstaff!
Stayed 2 nights in Dec 2025

6/10 Okay

Marshall

Stayed 1 night in Dec 2025

10/10 Excellent

Malak

Liked: Cleanliness, amenities, property conditions & facilities
Very accommodating and clean.
Stayed 1 night in Dec 2025

8/10 Good

Chok Soon

Liked: Cleanliness, staff & service, property conditions & facilities
Generally good
Stayed 4 nights in Dec 2025

8/10 Good

Karen, Grand Rapids

Liked: Cleanliness, amenities
Room was clean; staff was nice. It just wasn’t the level I expected for the price.
Stayed 1 night in Dec 2025

10/10 Excellent

Rowin

Stayed 1 night in Dec 2025

10/10 Excellent

Brittany

Stayed 1 night in Dec 2025

10/10 Excellent

Rhodney, Gilbert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean, relatively wide space, helpful receptionist, ample parking spots, location
Stayed 2 nights in Dec 2025