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Eden

3.0 star property

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Photo gallery for Eden

Lobby lounge
Breakfast area
Property entrance
Shower, free toiletries, hair dryer, bidet
Double or Twin Room, Private Bathroom | In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Via Nazionale 55, Florence, FI, 50123
  • Place, Central Market
    ‪3 min walk‬
  • Place, Piazza di Santa Maria Novella
    ‪8 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪10 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪13 min drive‬

Room options

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom | In-room safe, desk, iron/ironing board, free WiFi

Single Room, Private Bathroom

9.0 out of 10
Wonderful
(4 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Room, Private Bathroom

Double or Twin Room, Private Bathroom | In-room safe, desk, iron/ironing board, free WiFi

Double or Twin Room, Private Bathroom

7.8 out of 10
Good
(6 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom | In-room safe, desk, iron/ironing board, free WiFi

Triple Room, Private Bathroom

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Quadruple Room, Private Bathroom

In-room safe, desk, iron/ironing board, free WiFi

Quadruple Room, Private Bathroom

7.0 out of 10
Good
(2 reviews)
  • 18 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Family Room

Family Room | In-room safe, desk, iron/ironing board, free WiFi

Family Room

  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

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About this property

Eden

Hotel with a bar, 7-minute walk to Basilica of Santa Maria Novella
A bar/lounge, concierge services and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a library, express check-in and express check-out are on-site.
Eden offers 25 accommodations with a safe and a hairdryer. 32-inch Smart televisions come with digital channels. Bathrooms include a shower, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Eden, you're just a quick walk from Basilica of Santa Maria Novella. Enjoy features like free WiFi in public areas, plus a bar and concierge services.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Piazza di Santa Maria Novella and Fortezza da Basso
As a guest of Eden, you'll find a library, a vending machine, and multilingual staff. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The business-friendly Eden also features tour/ticket assistance, concierge services, and express check-in.

This 3-star Florence hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 7:30 AM to 7:30 PM (EUR 36 per night)

Food and drink

  • A bar/lounge

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 36 per night (328 ft away; open 7:30 AM to 7:30 PM)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1H7KA3MAH
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Eden Florence
Eden Hotel Florence
Eden Hotel
Eden Florence
Eden Hotel Florence

Eden Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 48 out of 185 reviews
Rating 8 - Good. 79 out of 185 reviews
Rating 6 - Okay. 32 out of 185 reviews
Rating 4 - Poor. 17 out of 185 reviews
Rating 2 - Terrible. 9 out of 185 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Karol

Stayed 3 nights in Oct 2025

10/10 Excellent

Lisa Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The private room with separate, private bathroom were clean. Good value for location. I would stay again.
Stayed 1 night in Oct 2025

2/10 Terrible

Roma

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Couple stay in Florence

Depending on your budget and options, Eden is a reasonable place to stay on a budget. There were a few things we noticed during our stay which could have been better, hence the slightly lower ratings, but all of these were nice-to-have only. The AC didn't cool very quickly, and some of the floor tiles seemed to have a heat source underneath. Combined with needing to be in the room while having any electricity on was not ideal. We had to keep the AC on all night after 30°C days. The road outside was also a little grubby, which had to be walked through to get to any of the touristy parts of town (San Lorenzo). Much better once you got a few streets over (south & east). On the plus side, the memory foam mattress cover was a lovely addition, and the shower was great if a little small - the shower also goes much colder than the sink tap! The hotel was also in good walking distance to any touristy part of town we needed.
Stayed 3 nights in Jun 2025

8/10 Good

Mr David I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was better than expected and good value. Only a one night stay, but everything was good.
Stayed 1 night in May 2025

10/10 Excellent

Lois

Stayed 3 nights in May 2025

6/10 Okay

Sen

Liked: Cleanliness, staff & service
No ac remote in May. Since it’s not a high season
Stayed 1 night in May 2025

6/10 Okay

Zuzana

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service
Great area!
Stayed 1 night in Apr 2025

6/10 Okay

Ryan

Liked: Cleanliness
Rude staff.
Stayed 2 nights in Oct 2024

4/10 Poor

Matthew

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Scam! Not worth the price they charge for

The front desk was rude. We booked this trip last minute to extend our trip one night. We accidentally booked it for one person and when we checked in with 2 people they charged us an additional €150 for the night. We understand they charge per person but €150 was crazy for a room we were already paying €260 for and the man at the front desk seemed to pull that number out of nowhere. This seemed like a scam when we were in a vulnerable spot. The room itself is very basic but was clean however the bathroom has a horrible musty smell. There was a very small window you could open in the bathroom that you could open but it was above the balcony of the room next door and the screen was cut out. This did not seem like the safest since there was access to our room like that. We stayed at the Corona D’Italia one block over for the first 4 nights and it was much better based on staff service alone. Stay anywhere else but here!
Stayed 1 night in Sep 2024

10/10 Excellent

Jansen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room in our stay here at Eden. Everything was clean and the staff are pleasant and helpful. AC was icy cold. Only thing is that the window shutters don't open. 9 out of 10.
Stayed 3 nights in Aug 2024

8/10 Good

Jean-Jacques

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

10/10 Excellent

Chandramouli, Blaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for the Eden hotel and as we checked in they sent us to the opposite hotel. Person at the check in desk was courteous and the process was smooth. The room we got had one double bed and 3 twin beds. It was very spacious and pleasantly surprised. They had free cappucino in the morning as well.
Stayed 1 night in Jul 2024

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a perfect location. I was a bit worried when I first booked the room because it said the room would either be two twin beds or a double bed (which is 53" wide in North America), but they actually meant two twins put together, which is a king bed (76" wide). It was a very easy walk from the train station and to all the monuments, churches, sculptures, restaurants, leather market, etc. in Florence city centre. The room was super clean, very big for a downtown European room, and the staff were very friendly and helpful. They let you store your luggage before and after your stay and they serve free cappuccinos and lattes from 8-10 every morning. I definitely recommend and would stay there again.
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Jun 2024

4/10 Poor

Tao

The property is ok but it is quite nosiy outside. I cannot fail to sleep due to the nosiy. They only accept cash for tourist tax which is inconvenient for me.
Stayed 2 nights in May 2024

2/10 Terrible

Amel, San Antonio

Stayed 1 night in May 2024

8/10 Good

Jeong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Its a property close to the florence train station. As well as being close to a lot of resturants and shops. We couldnt find a way to get the air conditioning to work but the staff was friendly and greeted us whenever we left or came back in and were helpful with questions we had. The room was a bit small but it was clean and the bathrooms were spacious. You will need to buy ure own toothbrushes.
Stayed 4 nights in May 2024

6/10 Okay

Hans, Seabrook

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just needed a place to sleep to get to the airport early morning. Location is very central but a busy street right n front. We received a larger room than needed and room was ok. At bedtime there was very noisy conversation in the hallway for about 30 minutes and would have wished the front desk would have stepped in. Front desk organized a taxi to the airport and I believe it was a rip-off: driving like crazy, running red lights and stop signs, got us to the airport in half the scheduled time, overpriced, cash only and no receipt, not sure if that can be blamed on the hotel. Watch out in Florence!
Stayed 1 night in May 2024

4/10 Poor

Dhruv

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Did not allow me to use AC for some kind of rule in spite of it being very hot. Hotel was clean and some staff was nice while others were horrible. They also scammed and overcharged for late check out. I was 45 mins late n they took 50 pounds and argued a lot. Very inhospitable.
Stayed 4 nights in May 2024

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Excellent service and excellent location. Highly recommend. The guys at the front desk are top notch.
Stayed 5 nights in Apr 2024

2/10 Terrible

Verlaine, Cutler Bay

First! I booked at Hotel Eden and when we arrived to check in Thursday 5th they moved us to another hotel across the street with a very low rate accommodation, the name of hotel Kursaal & Ausonia, I’m very disappointed, and also the reason I booked at Hotel Eden was cause I traveled with my 78 years old mom and I’m always looking for accommodation with good confort, that was very unprofessional moved us to another hotel when we paid for the Eden , hope you guys do something about it. Respectfully, Verlaine .
Stayed 4 nights in Oct 2023

8/10 Good

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the center of everything and most important close to the bus stop in case you’re doing tours during your stay!
Stayed 7 nights in Sep 2023

10/10 Excellent

Jonathan

Stayed 2 nights in Jun 2023