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Hotel City

3.0 star property

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Photo gallery for Hotel City

Reception
Bar (on property)
Lobby sitting area
Front of property
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Via Sant'Antonino 18, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪2 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪5 min walk‬
  • Place, Piazza del Duomo
    ‪6 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪12 min drive‬

Room options

View all photos for Twin Room

Egyptian cotton sheets, premium bedding, down duvets, free minibar items

Twin Room

  • Sleeps 2

View all photos for Double Room with Private External Bathroom

Egyptian cotton sheets, premium bedding, down duvets, free minibar items

Double Room with Private External Bathroom

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, down duvets, free minibar items

Standard Double Room

7.8 out of 10
Good
(7 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, down duvets, free minibar items

Deluxe Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Egyptian cotton sheets, premium bedding, down duvets, free minibar items

Deluxe Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Comfort Triple Room

Comfort Triple Room | Egyptian cotton sheets, premium bedding, down duvets, free minibar items

Comfort Triple Room

9.2 out of 10
Wonderful
(9 reviews)
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Suite

Family Suite | Egyptian cotton sheets, premium bedding, down duvets, free minibar items

Family Suite

  • 34 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Double Room With Private External Bathroom

Egyptian cotton sheets, premium bedding, down duvets, free minibar items

Double Room With Private External Bathroom

  • Sleeps 2

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, down duvets, free minibar items

Deluxe Double Room

  • Sleeps 2

View all photos for Comfort Triple Room

Egyptian cotton sheets, premium bedding, down duvets, free minibar items

Comfort Triple Room

  • Sleeps 3

View all photos for Family Suite

Egyptian cotton sheets, premium bedding, down duvets, free minibar items

Family Suite

  • Sleeps 4

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, down duvets, free minibar items

Standard Double Room

  • Sleeps 2

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About this property

Hotel City

Hotel connected to the convention centre in Florence with a 24-hour front desk
Valet parking, concierge services and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a computer station, tour/ticket assistance and a TV in a common area are on-site.
Hotel City offers 20 air-conditioned accommodations with minibars (stocked with some free items) and a safe. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 32-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bidets, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and printers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel City. During your stay, you'll be connected to the convention centre and just a quick walk from Cathedral of Santa Maria del Fiore. Features include free WiFi in public areas, plus concierge services and valet parking (surcharge).
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Valet parking and extended parking available for a fee
  • Amenities include a front desk safe, locker space and a computer
  • Just a 3-minute walk from Basilica of Santa Maria Novella and 3 minutes on foot from Piazza di Santa Maria Novella
Hotel City offers its guests multilingual staff, tour/ticket assistance, and concierge services. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel City also features a front desk safe, an ATM, and a television in common area. Parking is available for a fee.

This 3-star Florence hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (EUR 35 per day)
  • Secured, covered extended parking on site (EUR 35 per day)
  • Limited on-site valet parking

Things to do

  • Private wine tours
  • TV in common areas
  • Wine tasting room
  • Wine tours

Family friendly

  • Changing table
  • High chair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Lockers
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (60 centimetre high)
  • Lift (90 centimetre wide door)
  • Smooth flooring in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (80 centimetre wide)

More

  • Mosquito nets
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Free minibar (limited items)
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Printer
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per day.
  • Cots (infant beds) are available for EUR 5.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: EUR 35 per day
  • Covered extended parking fee: EUR 35 per day
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1QZJFLSUP
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel City Hotel
Hotel City Florence
Hotel City Hotel Florence

Hotel City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 144 out of 231 reviews
Rating 8 - Good. 54 out of 231 reviews
Rating 6 - Okay. 24 out of 231 reviews
Rating 4 - Poor. 7 out of 231 reviews
Rating 2 - Terrible. 2 out of 231 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and well located place. Great friendly staff. Clean and quiet. Nice breakfast. Comfortably recommend.!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reliable internet and nice breakfast.
Stayed 6 nights in Sep 2025

10/10 Excellent

Junyoung, Sugar Land

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and well maintained. The front staffs are kind and professional. As the front staffs are 24 hrs, I feel much safer.
Stayed 3 nights in Sep 2025

10/10 Excellent

George

Stayed 3 nights in Sep 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is close to the train station and many of the sites. The hotel clerk provided a map and indicated several sites, along with dining suggestions. I would stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacqueline

Stayed 5 nights in Sep 2025

8/10 Good

marsha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good place to stay that was convenient to everything. We were able to walk everywhere! Lots of restaurants nearby, as well as the huge market. The staff were very friendly and accommodating.
Stayed 4 nights in Sep 2025

2/10 Terrible

Maria Alice

Stayed 4 nights in Aug 2025

8/10 Good

Igor

Travelled with family
Liked: Cleanliness, staff & service, amenities
A good small hotel, clean, though the property feels a bit too old (duh, it’s Italy!). The staff were super nice and friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

EDOUIN

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 3 nights in Aug 2025

10/10 Excellent

Mathanki

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here one night in between Lucca and Venice. We had a pleasant stay. The staff at the reception were really friendly and helpful. They promptly responded to messages and kindly let us store baggage for a day free of charge.
Stayed 1 night in Aug 2025

10/10 Excellent

Albert

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness
Close to sites. Very friendly and helpful staff.
Stayed 3 nights in Aug 2025

4/10 Poor

Hatem

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great staff but hotel sucks. In dire need for renovation. Very very noisy outside at night, thank God for soundproof windows.
Stayed 2 nights in Jul 2025

4/10 Poor

Carrie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The front desk staff were kind, but the bed and pillows were rock hard, the shower drain didn't work and so the shower was overflowing, there was hair on the floor and on my bed from someone other than me (!! Gross!!) and it was really Hot because the AC was barely functional.
Stayed 1 night in Aug 2025

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

LEONCIO

Travelled with group
Liked: Cleanliness, property conditions & facilities

Firenze Bella!

Hotel is centrally located close to main attractions. Room was little small for three people and service was average as the day of the departure the elevation was stuck and need to carry the big luggage downstairs. Great service to get a taxi.
Stayed 1 night in Aug 2025

10/10 Excellent

Biljana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nam kyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Enas

Travelled with family
Liked: Cleanliness, staff & service
Everything was perfect but the only problem we faced was the air conditioning isn’t as cold as we’d like but the location is perfect the staff is perfect.
Stayed 2 nights in Aug 2025

4/10 Poor

PHILIPPE

Disliked: Cleanliness, property conditions & facilities, room comfort

Vieillot

Bien situe tres proche du duomo mais hotel tres vieillot Climatisation poussive Bruyant Receptionniste tres aimable Parking a proximite payant 40€/j Pas de petit dejeuner Menage de la chambre sommaire
Stayed 2 nights in Aug 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service
(4.5/5) Overall, this hotel was very nice! The staff was very friendly and nice. The only issue I had was that in before booking, the details and information of the hotel said there was Air Conditioning. There was no fan or Air conditioning in the rooms. There is only air conditioning in the lobby. That was my only complaint.
Stayed 2 nights in Aug 2025

8/10 Good

Marco

Stayed 2 nights in Aug 2025

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Good location. The listing said it included breakfast but when we arrived we were told that the breakfast was unavailable due to renovations to the dining room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay with Excellent Staff and Clean Facilities I had a very positive experience at this hotel. It’s just a five-minute walk to the train station, making it super convenient for getting around. The area outside felt safe and well-maintained, which added to the overall comfort of the stay. The hotel itself was very clean, and the bathroom had excellent water pressure in the shower—a small detail that made a big difference. The towels were high-quality, and the air conditioning was impressively cold, which was much appreciated during the warm weather. The beds were on the smaller side—even smaller than standard twin beds—and not the most comfortable, but still fine for a short stay. One of the highlights was the staff, who were friendly, helpful, and accommodating. They even stored our bags for the day after checkout, which was a huge help. Overall, I’d definitely recommend this hotel for its cleanliness, convenience, and outstanding service. A great choice for travelers looking for a solid and safe place to stay.
Stayed 1 night in Aug 2025

6/10 Okay

michael

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
staff was great, a/c wasn't. it was hot in Florence and the a/c did not keep up, the room was spartan, you can do better close by.
Stayed 1 night in Jun 2025