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Hotel Hermitage

3.0 star property

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Photo gallery for Hotel Hermitage

Restaurant
Exterior
Exterior
Economy Double Room | View from room
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Vicolo Marzio, 1 Piazza del Pesce, Florence, FI, 50122
  • Ponte Vecchio
    ‪2 min walk‬
  • Uffizi Gallery
    ‪2 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪8 min walk‬
  • Florence (FLR-Peretola)
    ‪12 min drive‬

Room options

View all photos for Economy Double Room

Premium bedding, down duvets, in-room safe, free WiFi

Economy Double Room

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double or Twin Room

Premium bedding, down duvets, in-room safe, free WiFi

Classic Double or Twin Room

8.2 out of 10
Very good
(10 reviews)
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Ponte Vecchio view

Double Room Ponte Vecchio view | Premium bedding, down duvets, in-room safe, free WiFi

Double Room Ponte Vecchio view

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, down duvets, in-room safe, free WiFi

Superior Double or Twin Room

8.6 out of 10
Excellent
(7 reviews)
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Hermitage

Colonial hotel with rooftop terrace and 24-hour front desk
This smoke-free hotel features a bar/lounge, a rooftop terrace and a 24-hour front desk. WiFi in public areas is free. Other amenities include limo/town car service, free newspapers and a TV in a common area.
Hotel Hermitage offers 26 accommodations with a safe and free newspapers. Beds feature down duvets and premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Hotel Hermitage's great location. During your stay, you're just a quick walk from Ponte Vecchio. Free WiFi in public areas, a bar and a rooftop terrace are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include babysitting, a porter and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Ponte Vecchio and Uffizi Gallery
  • Pets welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Hermitage offers its guests a rooftop terrace, multilingual staff, and complimentary newspapers in the lobby. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The family-friendly Hotel Hermitage also features limo service, room service (during limited hours), and a front desk safe.

This Colonial Florence hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 AM to midnight; EUR 40 per day; reservations required
  • Limo/town car service
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • In-room babysitting

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Rooftop terrace

Accessibility

  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift

More

  • 5 floors
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 40 per day (656 ft away; open 6:00 AM to midnight)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
Property Registration Number IT048017A1QZNSX6OB
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hermitage Florence
Hotel Hermitage
Hotel Hermitage Florence
Hermitage Hotel Florence
Hotel Hermitage Hotel
Hotel Hermitage Florence
Hotel Hermitage Hotel Florence

Hotel Hermitage Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 576 out of 1001 reviews
Rating 8 - Good. 323 out of 1001 reviews
Rating 6 - Okay. 66 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay very much. The staff was awesome and the Hotel was very convenient to everything
Stayed 2 nights in May 2025

10/10 Excellent

Cynthia Fearn, Corte Madera

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Soo close to everything! Rooms & bathrooms are small but totally charming and clean. Do yourself a favor and stay here!
Breakfast was fantastic!
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jessica, Calgary

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

gareth

Stayed 3 nights in Apr 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property. Rooms are small but clean. Wish there was a kettle in the room. Really adorable and staff was very helpful.
Stayed 2 nights in May 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 2 nights in May 2025

8/10 Good

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4th floor a bit loud from floor above
Stayed 3 nights in May 2025

10/10 Excellent

CHERYL

Stayed 1 night in May 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Helena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So well located that as soon as you leave the hotel you’re milling around with masses visiting the Uffizi down the block, and the Ponte Vecchio on the other end! The hotel itself is nice, the room and bathroom quite large for European standards, the breakfast satisfactory and the staff friendly and helpful. Overall it was a good experience.
Stayed 5 nights in Apr 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

Zaileen

Travelled with family
Disliked: Staff & service
Noisy and very poor wifi in rooms. Staff were not helpful. Breakfast and breakfast staff were great.
Stayed 2 nights in Apr 2025

2/10 Terrible

Leonid

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Staff is pleasant but hotel is absolutely did not meet our expectations. Bed and the pillow is so hard that Spartan would find it uncomfortable. AC did not work. Outside noise unbearable until 3 am You are paying for the location if rest at night is your goal stay away from this tourist trap
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and great location!
Stayed 2 nights in Apr 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy there was an elevator. I am a senior and it was difficult traveling alone.
Stayed 7 nights in Mar 2025

8/10 Good

Cecile

Liked: Cleanliness, staff & service
Charming hotel with whimsical touches. The bathroom was very small. It would be challenging for a large person.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sarah Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really lovely - slightly quirky in a good way Hotel. Very close.. walkable to everyYwhere we wanted to see. Slightly off the main paths so quieter than many. Lovely views over the River Arno and Ponte Vecchio. 5 mins walk from Gallerie degli Uffizi. The upstairs roof top restaurant is provided by the excellent Osteria delle tre panche. Which serves the most wonderful Tuscan food with incredible rooftop views over Florence. Service was great. Reception booked our Taxi to the airport which arrived exactly as booked. Rooms are basic.. we took a travelling kettle etc. Fresh water provided every day. Comfy beds. Do use the Mosquito repellent plug in we found too late !!! Continental breakfast also had roof top views and had a lot of variety. You can walk from train station but the paths with cases arent easy .. we taxied for 12 Euros. Would use again and recommend.
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert

Stayed 3 nights in Feb 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
As a relatively cheap option, it's good. My room was somewhat noisy during the night, due to noise from the dining room above and poor sound insulation from the window. The bathroom was a little small and dated. But the staff were very nice, breakfast was good, and it met my needs. I'd be open to staying again.
Stayed 1 night in Feb 2025

8/10 Good

Juan

Liked: Cleanliness, amenities, property conditions & facilities
They sold us a three person room but only allowed two to sleep in it. One blanket had dirty spots
Stayed 1 night in Dec 2024

8/10 Good

Oliver

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A stone-throw away from Ponte Vecchio

We really liked the location, the service, and the restaurant (for dinner). We also didn't over-pay as we were visiting Florence during off-peak period (even though the city was bustling!). We struggled with the slow and tiny elevator as check-in and breakfast were on the 5th/6th floor - although we were 'lucky' our rooms were only one floor up. Although the rooms were quite small and my bathroom was tiny, we didn't spend much time in our rooms. The view of the Ponte Vecchio outside our rooms was nice to have. The only major issue we experienced was with the lack of hot water in one of our rooms. (My friends had to come to my room to shower.) The staff did come to verify but the issue was not fixed during our stay. All-in-all, we had a nice stay and would recommend the hotel as it was clean and well located.
Stayed 2 nights in Nov 2024

10/10 Excellent

ALBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

ALBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Renee

Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
Rooms look nothing to what is on line. Very, very small, maybe the size of NY rooms, outdated, linens just okay, bathroom extremely tiny so if your over 5’11 maybe 180 lbs the shower will be a very tight fit. No vanity, no room to open a bag and I’m not talking a big traveler bag. Elevator a little bigger than a bathroom, mostly used for bringing in linens, food, water etc. Five flights of stairs to check in. Very noisy area, pounding on pipes or working on hotel while we were there around 10-11 pm at night. Rooms are very, very outdated.
Stayed 5 nights in Oct 2024