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MADAMA GUEST HOUSE

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Interior
Front of property
Daily continental breakfast for a fee
Standard Triple Room | Desk, free WiFi, bed sheets
Shower, hair dryer, bidet, towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room

Explore the area

View in a map
VIA FIUME 20, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪5 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪5 min walk‬
  • Place, Central Market
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪7 min drive‬

Room options

View all photos for Economy Double Room

Economy Double Room | Desk, free WiFi, bed sheets

Economy Double Room

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | Desk, free WiFi, bed sheets

Standard Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room | Desk, free WiFi, bed sheets

Standard Triple Room

8.6 out of 10
Excellent
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

MADAMA GUEST HOUSE

Along with concierge services, this smoke-free guesthouse has dry cleaning and tour/ticket assistance. WiFi in public areas is free. Other amenities include multilingual staff assistance. Housekeeping is available on request.
MADAMA GUEST HOUSE offers 5 air-conditioned accommodations, with a hairdryer. 24-inch flat-screen televisions come with digital channels.

Bathrooms include a shower and bidets. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on request and change of towels can be requested.

During your stay at MADAMA GUEST HOUSE, you're just a quick walk from Basilica of Santa Maria Novella. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 5-minute walk from Basilica of Santa Maria Novella and 6 minutes on foot from Piazza di Santa Maria Novella
  • Cats and dogs welcome for a fee
MADAMA GUEST HOUSE offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. MADAMA GUEST HOUSE also features dry cleaning/laundry services and a lift.

This 3-star Florence guest house is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 25 per night); reservations required
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 12 for children

Conveniences

  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 steps to reach entrance
  • Front entrance ramp
  • Lift (152 centimetre wide door)
  • Tile flooring in public areas

More

  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Via Bernardo Cennini 4, Firenze]
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets: EUR 15 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 12 for adults and from EUR 12 for children
  • Nearby parking fee: EUR 25 per night (98 ft away)
  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: EUR 15 per day
  • Crib (infant bed) fee: EUR 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Via Bernardo Cennini 4, Firenze
This property doesn't offer after-hours check-in. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

MADAMA GUEST HOUSE Florence
MADAMA GUEST HOUSE Guesthouse
MADAMA GUEST HOUSE Guesthouse Florence

MADAMA GUEST HOUSE Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 25 out of 56 reviews
Rating 8 - Good. 21 out of 56 reviews
Rating 6 - Okay. 6 out of 56 reviews
Rating 4 - Poor. 3 out of 56 reviews
Rating 2 - Terrible. 1 out of 56 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and close to the train station.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and super aesthetic.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was really good ; clean,safe ,comfortable,near to everything.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Augustus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, close to the train, friendly staff.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
The guest house was in a great location close to all the main attractions. The room was tranquil, elegantly decorated and spotlessly clean.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Iliana

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very nice and close to everything
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Ruoting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience. The beds are comfortable and
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A special space for traveling. Great position on the map, clean, comfortable !!! Everything was really good !!!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints at all. Loved the old elevator.
Stayed 5 nights in Sep 2025
Verified

8/10 Good

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location . Walking distance 15-20 min to major historical attractions
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Ida

Liked: Property conditions & facilities, room comfort
Simple and room. Perfect location! Close to the train station and close to the city Center.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Consolacion

Liked: Cleanliness, staff & service
Very close to SMN train station. They kept our bag for us after checkout so we can still enjoy Florence for the rest of the day. WiFi was spotty inside our bedroom but as soon as you step out into the hallway the signal is stronger.
Stayed 1 night in Sep 2025
Verified

8/10 Good

MISU

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay here with reasonable price. Although the check-in location was different from the actual accommodation place, I actually found this more convenient—it allowed me to use two different entrances that suited my travel plans. If you're visiting Florence in the summer, the air conditioning here works excellently—even feels cool and refreshing. The room was also more spacious than general standard hotel rooms, which made the stay certain degree comfortable.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only 3 stars out of 5 on this property is due to its location. It's a 3 min walk to the train station and 5-10 mins to San Lorenzo market and dining around Santa Maria Novella. For U$260/night in late Sep/early Oct, room is in a depressing state with wallpaper peeling off, lamps attached to wall are uneven, and everything looks extremely old including the tiny bathroom.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just no real complaints to do with the hotel except upon leaving the building by a side doorway opening I was using hand rails and someone who owned building had a metal doos open that I cut two fingers on leaving the building
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Zhigang

Checking in was difficult in the hotel. The hotel has a shared reception but no English description how to access the reception room.
Stayed 2 nights in May 2025
Verified

4/10 Poor

Elizabeth

Disliked: Cleanliness, property conditions & facilities
The location is convenient, however the suite lacks good maintenance: night table light doesn't work, wall paper is peeling, hooks don't stay in place, drainage is slow, the bathroom has strong sewage smell and the bed sheet has stains on it that I had to ask to change it upon our arrival...the pictures on their website are deceiving, not worth the money!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mariane

Liked: Cleanliness, staff & service, amenities
Fiquei encantada com a experiência! A localização facilitou muito os passeios, tudo era acessível a pé ou de transporte público. O quarto estava impecável, extremamente limpo e confortável. Foi uma estadia tranquila, prática e muito agradável. Voltaria com certeza!
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Maria Eliza

Liked: Cleanliness, staff & service, property conditions & facilities
O quarto era bem espaçoso,
Stayed 1 night in Jan 2026
Verified

4/10 Poor

久美

Liked: Cleanliness
チェックアウトの時にクリーニング代として15ユーロ請求されました。 予約した際にそのようなことは何も記載がなかったので納得いきません。
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfetto comodo a tutti i servizi
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Giully

Liked: Cleanliness, staff & service
Quarto espaçoso, amplo! Cama confortavel!
Stayed 3 nights in Oct 2025
Verified

8/10 Good

juan salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente ubicación
Stayed 1 night in Sep 2025
Verified

8/10 Good

Priscila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Quarto espaçoso, com frigobar e chaleira elétrica. Na acomodação possui um elevador, o que facilita com as bagagens. Muito próxima a estação de trem, o que pode tornar o arredor um pouco desconfortável e inseguro de noite (ainda mais para uma mulher).
Stayed 1 night in Sep 2025
Verified

8/10 Good

GABRIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Razoavel.

Bem localizado, muito próximo a estação de trem, o que ajuda muito. Cama muito boa e chuveiro ok. Um inconveniente é que estavam fazendo obra no quarto do lado, então, era impossível dormir até um pouquinho mais tarde. As 8h já começavam os barulhos. Sem contar o barulho no corredor que também passada todo. Talvez uma opção seria melhorar a acústica do quarto. O check in foi fácil, tem um informativo na porta de entrada, só seguir as instruções.
Stayed 5 nights in Sep 2025