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Tivoli Palazzo Gaddi Firenze Hotel

5.0 star property
VIP Access

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Photo gallery for Tivoli Palazzo Gaddi Firenze Hotel

Al fresco dining, open daily
Premium Room (View) | Minibar, in-room safe, desk, laptop workspace
Exterior
Restaurant
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
Via del Giglio 11, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪1 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪2 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

7.4 out of 10
Good
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room (View)

Premium Room (View) | Minibar, in-room safe, desk, laptop workspace

Premium Room (View)

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room (Extra Large)

Premium Room (Extra Large) | Minibar, in-room safe, desk, laptop workspace

Premium Room (Extra Large)

9.4 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Duplex)

Suite (Duplex) | Minibar, in-room safe, desk, laptop workspace

Suite (Duplex)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.8 out of 5, Exceptional, 1,000 reviews
The price is €218
includes taxes & fees
18 Mar - 19 Mar
Hotel Santa Maria Novella

About this property

Tivoli Palazzo Gaddi Firenze Hotel

This smoke-free hotel features a restaurant, a bar/lounge and concierge services. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site. Housekeeping is available on request.
Tivoli Palazzo Gaddi Firenze Hotel offers 86 accommodations with minibars and espresso makers. 40-inch LED televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Tivoli Palazzo Gaddi Firenze Hotel. During your stay, you're just a quick walk from Cathedral of Santa Maria del Fiore. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Steps from Basilica of Santa Maria Novella and 2 minutes on foot from Piazza di Santa Maria Novella
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Tivoli Palazzo Gaddi Firenze Hotel.

This 5-star Florence hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Terrae Restaurant – On-site restaurant.
Milton Bar & Bistrot – This bar specialises in seafood. Guests can enjoy al fresco dining (weather permitting). Open daily.
Aria Rooftop – On-site rooftop bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 35 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 29 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aria Rooftop
  • Milton Bar & Bistrot
  • Terrae Restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 77 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 29 per person
  • Nearby parking fee: EUR 35 per day (207 ft away)
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1BRN9MSE2
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Tivoli Palazzo Gaddi Firenze
NH Collection Firenze Palazzo Gaddi
Tivoli Palazzo Gaddi Firenze Hotel Hotel
Tivoli Palazzo Gaddi Firenze Hotel Florence
Tivoli Palazzo Gaddi Firenze Hotel Hotel Florence

Tivoli Palazzo Gaddi Firenze Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 226 out of 268 reviews
Rating 8 - Good. 24 out of 268 reviews
Rating 6 - Okay. 9 out of 268 reviews
Rating 4 - Poor. 3 out of 268 reviews
Rating 2 - Terrible. 6 out of 268 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

bonnie

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing- the service, the breakfast, the cozy lobby, the oh so comfortable bed. I could go on and on. All I know is that I’ll be coming back to Florence. When I do, I’ll be staying there. Make your reservation now!
Lobby ceiling for the holidays
Cozy lobby
Front of hotel
Stayed 4 nights in Dec 2025

10/10 Excellent

EVELINA

Liked: Cleanliness, amenities, property conditions & facilities
Cute and cozy hotel, clean room, comfortable bed, perfect location, great staff!
Bed
Bathroom
View
Stayed 1 night in Dec 2025

4/10 Poor

SAMUEL

Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Jordyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and service. The rooftop bar is a huge plus!
Stayed 1 night in Oct 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location! 10 min walk to train station, the Duomo, and all the shopping. Great restaurants near by, Ciro and dons was amazing and it’s on the same street. The hotel used to be a private palace and it’s kept much of its original character. Breakfast in the garden was just perfect. Bed was very comfortable and the room was very clean. Highly recommend this hotel and we will be back!
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicholas, Walnut Creek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic Vintage Hotel, with charm and elegance of days give by. The staff is well trained and they make you feel special. We'll be back....
Stayed 3 nights in Oct 2025

10/10 Excellent

Giuseppe

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Sep 2025

10/10 Excellent

Dona Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gabriel and Augustina made our stay so enjoyable, and we looked forward to seeing them both each morning. Gabriel even helped me prank my partner with a banana. The hotel is elegant, beautiful, and lovely, and the decor is right off a magazine cover. Our first night, I blew a fuse and shut off the power to our room. The front desk remediated the situation within 15 minutes—excellent service.
Stayed 8 nights in Sep 2025

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!!

Such a wonderful hotel! The location was superb. So beautiful. The service was great. Our room was large, clean and modern with a large bathroom. The breakfast was incredible. There’s even a rooftop bar (need a reservation) that overlooks the duomo. We will stay again on our next visit to Firenze.
Stayed 2 nights in Sep 2025

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Tivoli was an excellent choice for our two-night stay in Florence. The palace is full of history and charm, while also being stylish, modern and beautifully decorated throughout. The breakfast was wonderful, with lots of options and sundowners on the roof terrace are not to be missed. I would absolutely stay here again and would highly recommend it.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff .. great location .. there was a water spray (shattaf) in our room 😍 .. special and big thanks to ‘’Alessa’’ for her professional service and help (I hope that I wrote her name correctly😅)
Stayed 2 nights in Aug 2025

10/10 Excellent

RITA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and lovely service I would definitely book it again when I’m in Florence again. ❤️ all the staff very friendly and helpful
Stayed 4 nights in Jul 2025

10/10 Excellent

Tarannom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Shinjiro, SPRING

Liked: Cleanliness, amenities, property conditions & facilities
really enjoyed my stay. The hotel was clean and had a fancy, European-inspired feel. The staff were all very nice and helpful. Highly recommend!
Stayed 2 nights in Jul 2025

10/10 Excellent

jhanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Sheldon

Travelled with partner, Travelled with group
Liked: Amenities
Beautiful classic but modern hotel in great location
Stayed 2 nights in Jun 2025

10/10 Excellent

matt

Stayed 1 night in Jun 2025

6/10 Okay

Kristopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel is nice but there is nothing special about the rooms, and there are no amenities. Stay was fine but it's not worth the money by a long shot
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best doorman on the Planet . Recognized my wife and I from 18 months ago. Great experience. Great people. Will recommend and be back.
Stayed 2 nights in May 2025

10/10 Excellent

Kim

Stayed 3 nights in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
We love this place. Always looking forward to staying there. The staff are so friendly and welcoming. The concierge always recommends the best dining options. The amenities in room need to be upgraded a bit especially the body lotion otherwise everything is perfect.
Stayed 1 night in Apr 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not want to leave this hotel. Absolutely beautiful interior, from the entry to the library like lobby and gorgeous bar. Loverly dining area. Fabulous breakfast, lovely and accommodating staff, loved the doorman! Great accessible location. Beautiful spacious room with a view of the Duomo. What a find! And I must admit, I am a hard to please person :)
Stayed 5 nights in Apr 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing Everything was perfect
Stayed 3 nights in Apr 2025

10/10 Excellent

ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect stay , the staff were very nice and kind. The room was super clean and great.
Stayed 2 nights in Apr 2025