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NH Firenze

4.0 star property

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Photo gallery for NH Firenze

Property amenity
Enjoy a diverse spread of fresh fruits, vegetables, and prepared dishes at our central buffet, surrounded by comfortable seating areas.
Relax in style with a panoramic city view, comfortable seating, and a convenient dining area.
Welcome to our reception area, featuring a large wall mural and a checkered floor, with a flat-screen TV and computer monitors at the reception desk.
Junior Suite, Terrace (View) | Minibar, in-room safe, desk, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet-friendly
  • Parking available

Explore the area

Map
Piazza Vittorio Veneto 4/A, Florence, FI, 50123
  • Piazza di Santa Maria Novella
    ‪14 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪6 min drive‬
  • Ponte Vecchio
    ‪7 min drive‬
  • Florence (FLR-Peretola)
    ‪7 min drive‬

Room options

View all photos for Premium Room (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Premium Room (Extra Bed 2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Futon OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, soundproofing

Standard Room

7.0 out of 10
Good
(11 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, desk, soundproofing

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room (Adjoining Room, extra bed 6 Adults)

Minibar, in-room safe, desk, soundproofing

Family Room (Adjoining Room, extra bed 6 Adults)

  • 30 sq m
  • Sleeps 6
  • 1 Double Bed and 1 Queen Bed OR 1 Double Bed and 2 Single Beds

View all photos for Junior Suite, Terrace (View)

Junior Suite, Terrace (View) | Minibar, in-room safe, desk, soundproofing

Junior Suite, Terrace (View)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Room (Adjoining Room, extra bed 4AD+2CH)

Minibar, in-room safe, desk, soundproofing

Family Room (Adjoining Room, extra bed 4AD+2CH)

  • 30 sq m
  • Sleeps 6
  • 1 Double Bed and 1 Queen Bed OR 1 Double Bed and 2 Single Beds

View all photos for Premium Room (Extra Bed 3 adults)

Minibar, in-room safe, desk, soundproofing

Premium Room (Extra Bed 3 adults)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Room, Terrace

Superior Room, Terrace | Minibar, in-room safe, desk, soundproofing

Superior Room, Terrace

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room

Minibar, in-room safe, desk, soundproofing

Premium Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Room (2 Adults + 2 Children)

Minibar, in-room safe, desk, soundproofing

Family Room (2 Adults + 2 Children)

8.0 out of 10
Very good
(3 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room (Adjoining Room, 2AD+2CH)

Minibar, in-room safe, desk, soundproofing

Family Room (Adjoining Room, 2AD+2CH)

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed OR 2 Single Beds and 1 Double Bed

View all photos for Family Room (Adjoining Room 4 Adults)

Minibar, in-room safe, desk, soundproofing

Family Room (Adjoining Room 4 Adults)

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed OR 2 Single Beds and 1 Double Bed

View all photos for Family Room (4 Adults)

Minibar, in-room safe, desk, soundproofing

Family Room (4 Adults)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

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  • Pool
  • Free WiFi
  • Restaurant
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4.5 out of 5, Wonderful, (1045)
The price is €89
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includes taxes & fees
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About this property

NH Firenze

Hotel with a rooftop terrace, near Ponte Vecchio
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site. Housekeeping is available on request.
NH Firenze offers 152 air-conditioned accommodations with minibars and a safe. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at NH Firenze. During your stay, you're just a quick walk from Arno River. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Enjoy local cuisine while dining at NH Firenze
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Just a 2-minute drive from Fortezza da Basso and a few minutes from Piazza di Santa Maria Novella
  • Cats and dogs welcome for a fee
NH Firenze offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 9 meeting rooms. Event space at this hotel measures 1442 square feet (134 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly NH Firenze. For a fee, parking is available.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
NH Firenze – This restaurant specialises in local cuisine and only serves dinner.
Narciso Restaurant – On-site restaurant. Open daily.
Narciso Rooftop Terrace – On-site restaurant. Open selected days.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (EUR 35 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 12 to 32 for adults and EUR 6 to 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Narciso Restaurant
  • Narciso Rooftop Terrace
  • NH Firenze

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,442 square feet of conference space
  • 9 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s “Family Room (Extra Extra Large)” room type consists of 1, 2, or 3 guestrooms that may be located on different floors, subject to availability. Adjacent rooms may be available on request.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 19 September to 1 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 to 32 for adults and EUR 6 to 10 for children
  • Covered self-parking fee: EUR 35 per day
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number IT048017A1FOG7WU8P
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:00 AM to 6:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

NH Firenze
NH Firenze Florence
NH Firenze Hotel
NH Firenze Hotel Florence
Florence Nh Hotel
Nh Florence Hotel Florence
Nh Hotel Florence
NH Firenze Hotel
NH Firenze Florence
NH Firenze Hotel Florence

NH Firenze Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 430 out of 886 reviews
Rating 8 - Good. 324 out of 886 reviews
Rating 6 - Okay. 93 out of 886 reviews
Rating 4 - Poor. 28 out of 886 reviews
Rating 2 - Terrible. 11 out of 886 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Suzanne

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Expedia failed to highlight the rooftop pool is only open during summer, so it was a huge disappointment when we arrived at the hotel in April to be told the pool wasn’t available! We would have booked a hotel much closer to the centre of Florence if we had known the pool wasn’t available.
Stayed 1 night in Apr 2025

6/10 Okay

WALTER ARIEL

No tienen apoya valijas, no funcionaba radiador del baño, a utlima hora cuando ya me estaba por ir y con pasajes comprados para continuar, y luego de haber estado 3 dias me hacen un planteo por un pago de la reserva cuando estaba todo pagado por adelantado.
Stayed 1 night in Dec 2024

8/10 Good

Arnoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located to the city center and easy reachable from the autostrada. Very friendly service at the reception. Rooms on then last floor have a great view over the river and city.
Stayed 1 night in Nov 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with rooftop pool. The beds were terrible. They have balconies but no outdoor furniture. Toilet ran our entire stay.
Stayed 3 nights in Aug 2024

8/10 Good

Michelle

Travelled with partner
Liked: Staff & service, amenities
The hotel staff were very friendly and helpful. The furniture and fittings in the room were scratched and chipped and felt dated (even though we booked a new style room). The area was convenient to the tram, however it felt a little unsafe.
Stayed 2 nights in Aug 2024

4/10 Poor

Brian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad area, the scooters saved us getting back and forth to the city centre. Rooms were not nice and it was the most expensive hotel we stayed in during the whole euro trip. €400/ night. Front desk staff tried to accommodate a bit, but we were very disappointed with the property. Felt like staying in a 2* hotel
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, amenities
We travelled with a family of 6. When we arrived James was very nice. He help get our rooms. The rooms were clean. We had a car and we opted to use there parking. It was very expensive. They also charged 5 euros for every time you took your car in or out. We ended up not touching our car. The breakfast was good and it had a good variety. The pool on the roof is a nice place to relax, however the pool is dirty. It needed cleaning. I took pictures and wish I could have posted. They need to clean it. Other than that the stay was ok.
Stayed 3 nights in Aug 2024

10/10 Excellent

claudia, Burlington

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property, wonderful service! What paradise. I recommend it to all. The roof top patio and pool area is out of this world. I wil always remember it. You should go!
Stayed 1 night in Jul 2024

6/10 Okay

Valerie

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Denise

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Muthoka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel! Staff were very friendly and helpful. Very convenient to train and bus and walking distance to restaurants, grocery store, walking distance to Arnot River and Ponte Vecchio bridge. Awesome rooftop deck with amazing views of the city. Very clean and spacious rooms. Very pleased with our stay!
Stayed 3 nights in Jun 2024

4/10 Poor

miguel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Dirtiest hotel ever

The hotel was good, but the cleanliness was horrible, the worst in my life> Look at the bathroom picture as an example.
Stayed 2 nights in Jun 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

Nice hotel. Nothing really special, but a really nice hotel for a good price. The pool deck was beautiful and would have been great but it opened June 1 (the day we left)
Stayed 3 nights in May 2024

10/10 Excellent

Fabiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Muthuswamy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel to spend the vacation
Stayed 3 nights in Feb 2024

2/10 Terrible

Daniel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

ALICE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel to stay in Florence!

The receptionist greeted me with a big smile for when I arrived and even given me a free room upgrade which was so nice of them! I stayed for two nights. I left my toothpaste cap lying around and the housekeeping even help me to put the cap back on for when they made my room, which I think it was ever so considerate of them. The breakfast so so good. Love their creamy scrambled eggs that they had served! Dinner was ok. I would totally recommend staying at this hotel for whatever the reason visiting Florence and so near to the city centre by foot!
Creamy scrambled eggs :)
Breakfast
Breakfast
Breakfast
Stayed 2 nights in Oct 2023

6/10 Okay

Lisa

Travelled with partner
Disliked: Property conditions & facilities
Besides the location, the rooms were run down … particularly the bathroom and flooring
Stayed 4 nights in Oct 2023

6/10 Okay

Lauren, St Petersburg

Stayed 1 night in Oct 2023

10/10 Excellent

Rubina

Stayed 2 nights in Sep 2023

2/10 Terrible

Susan

Disliked: Staff & service, amenities, property conditions & facilities
The nightly staff was unfriendly and unwilling to help me up their front stairs with my bag. The morning staff tried to make up for it when I checked out; however, the damage was done. The rooms need updating.
Stayed 1 night in Sep 2023

10/10 Excellent

Michelle

Everything was great, the staff were incredibly helpful with reservations and all addnl info requested.
Stayed 3 nights in Sep 2023

10/10 Excellent

John

Stayed 3 nights in Aug 2023

10/10 Excellent

Bienor

Stayed 2 nights in Aug 2023