"Hotel was beautiful. The staff were very helpful and polite. Would definitely return and would recommend to a friend. " More
27 Oct 2021 by Hotel Manager
Dear Niko Thank you for taking the time to express your opinion about your recent stay at the Ponte Vecchio Suites & Spa. We apologize for the inconveniences you may have experienced I would greatly appreciate having the opportunity for you to give us another chance in the future since I am sure we will be able to manage everything better. Looking forward to do so on the behalf of the entire team I wish you a very safe journey back home and a wonderful day. Kindest regards
Ponte Vecchio Suites & Spa offers its guests a full-service spa, Access to hot tub, and a sauna. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A fitness centre, spa services, and multilingual staff are also featured at the boutique Ponte Vecchio Suites & Spa. A complete renovation of Ponte Vecchio Suites & Spa was completed in January 2019. This Mediterranean Florence hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Internet access - wireless
Offsite parking discounted rates available , Offsite parking reservations required
Ponte Vecchio Suites & Spa offers 14 accommodations with minibars and espresso makers. LCD televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and designer toiletries. This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a continental breakfast daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include Access to hot tub, a sauna and a fitness centre.
Spa has 1 treatment room. Services include massages and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Breakfast at this property is served only in the guest suites.
Ponte Vecchio Suites & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
