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Room Mate Collection Isabella, Florence

4.0 star property

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Photo gallery for Room Mate Collection Isabella, Florence

Exterior
Lounge
Property entrance
Junior Suite | Minibar, in-room safe, blackout curtains, soundproofing
Daily buffet breakfast (EUR 18.95 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Via Dei Tornabuoni 13, Florence, FI, 50123
  • Ponte Vecchio
    ‪5 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪5 min walk‬
  • Uffizi Gallery
    ‪8 min walk‬
  • Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, blackout curtains, soundproofing

Standard Double Room

10.0 out of 10
Exceptional
(11 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, blackout curtains, soundproofing

Standard Single Room

10.0 out of 10
Exceptional
(5 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Double Room

9.8 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Room Mate Collection Isabella, Florence

Hotel with a bar, a short walk to Ponte Vecchio
This smoke-free hotel features a bar/lounge, concierge services and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance.
Room Mate Collection Isabella, Florence offers 22 accommodations with minibars and a safe. 37-inch LCD televisions come with cable channels.

Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. This Florence hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Room Mate Collection Isabella, Florence's great location gets high marks from our customers. During your stay, you're just a quick walk from Ponte Vecchio. Free WiFi in public areas, a bar and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Piazza di Santa Maria Novella and 6 minutes on foot from Ponte Vecchio
Room Mate Collection Isabella, Florence offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The boutique Room Mate Collection Isabella, Florence also features complimentary newspapers in the lobby, dry cleaning/laundry services, and room service (during limited hours).

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 18.95 for adults and EUR 18.95 for children
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • 22 steps to reach entrance
  • Lift (90 centimetre wide door)

More

  • 1 building
  • 3 floors
  • Built in 1800
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests travelling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilogrammes) and must be at least 1 year old. Full details will be provided by the hotel.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.95 for adults and from EUR 18.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Dogs are not allowed in public areas, including restaurants, bars, terrace, pool areas and meeting rooms. Dogs must be leashed outside of the guestroom. Dogs are not allowed to be unattended in guestrooms, except during breakfast hours.
Property Registration Number IT048017A1MSGGAYJX
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Isabella Room Mate
Room Mate Isabella
Room Mate Isabella Florence
Room Mate Isabella Hotel
Room Mate Isabella Hotel Florence
Albergotto Hotel Florence
Room Mate Isabella
Room Mate Collection Isabella, Florence Hotel
Room Mate Collection Isabella, Florence Florence
Room Mate Collection Isabella, Florence Hotel Florence

Room Mate Collection Isabella, Florence Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 584 out of 911 reviews
Rating 8 - Good. 265 out of 911 reviews
Rating 6 - Okay. 42 out of 911 reviews
Rating 4 - Poor. 13 out of 911 reviews
Rating 2 - Terrible. 7 out of 911 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you!!

What an amazing experience!
Stayed 3 nights in May 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

ERIK

Stayed 1 night in May 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely phenomenal hotel! I cannot say enough things great things about it. It was everything and more than we’d hoped for.
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property was top tier as well as the staff, so friendly and helpful. We loved our stay and can’t wait to come back. We’ve already recommended the hotel to a handful of family and friends. 10/10
Stayed 3 nights in Apr 2025

8/10 Good

Anish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Room was fine, no complaints. Should note that the elevator is only from the second floor, must climb the first floor.
Stayed 3 nights in Mar 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came here to get away from a scary BnB situation, front desk had no idea and checked me in hours earlier than I expected. Everyone was so polite, helpful, and informative. Rooms are a bit compact but that’s literally the European experience, hotel provides everything you could need for your stay in the room. Really luxurious vibes, felt so safe coming and going any time of day and is on a well lit road. Would absolutely stay here again!
Stayed 4 nights in Apr 2025

6/10 Okay

Tea, South Boston

Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location,close to all the sights. Lovely, friendly staff. Small scale hotel,good size room.
Stayed 4 nights in Apr 2025

10/10 Excellent

Haney

Travelled with partner
Liked: Amenities
Excellent service and staff.
Stayed 7 nights in Apr 2025

8/10 Good

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top floor room was great. Breakfast great.
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Milan!

Room Mate Isabella boasts an unbeatable location, placing you right in the heart of the action with easy access to major attractions, dining, and shopping. While the central setting does mean some street noise, the provided earplugs are a thoughtful touch. The staff were exceptionally friendly and professional, and their assistance with luggage on the many stairs was greatly appreciated. The convenient location and excellent service make the Room Mate Isabella a strong contender for a return visit.
Stayed 2 nights in Mar 2025

8/10 Good

Chetan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should you stay here? Bottom line: Yes! Pros: • Friendly staff – Helped me relocate here on one day’s notice when my original hotel wasn’t up to par, called me a cab upon departure, and even sent me off with a water bottle • Housekeeping is excellent – Rooms are consistently clean • LOCATION is unbeatable – Walkable to Ponte Vecchio, the Duomo, Santa Croce, and the train station. Plus, it’s right above Gucci and other designer shops • Luggage porter – No need to lift a finger with your bags • Luggage storage – Convenient for early arrivals or late departures Cons: • Heating issues – Difficult to regulate; the lowest setting is 21°C, but it kept resetting to 24°C on its own, making the room stuffy at times (had to open a window for fresh air) • Security with stairs – Stairs on the way up might defeat the purpose of a 24/7 front desk from a security perspective—having someone stationed outside could be helpful • Some wear and tear – A few scuffs on the walls and a chipped door, nothing major but definitely noticeable Would I stay here again? Absolutely
Stayed 7 nights in Feb 2025

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff make this hotel

Situated what seems to be in the middle of Gucci, it’s very well located for shopping and sightseeing. Staff are friendly and efficient, and couldn’t do enough to help us, the room was well appointed, clean and very comfortable. Extensive mini bar in the room. Next to reception is a lounge where you can get a glass of Prosecco, tea coffee juice fruit and biscuits throughout the day. We used it as a pit stop when dropping off the shopping, it was so handy. I’ll certainly stay here again when I return to Florence.
Stayed 1 night in Jan 2025

8/10 Good

Charlotte

Stayed 1 night in Jan 2025

10/10 Excellent

rabih, hartsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 2 nights in Dec 2024

10/10 Excellent

Brianna

Stayed 2 nights in Jan 2025

10/10 Excellent

Alison Gormley, Hingham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Zhilin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Pavanandan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good value for money
Stayed 3 nights in Nov 2024

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roommate Isabella is the best.

Roommate Isabella never disappoints. They’re my #1 choice whenever I go to Florence. They’re like family. I can say enough about how awesome and welcoming they are. The hotel is in a great location to everything. 10 stars across the board.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sabrina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved staying here! The location is prime and above all the designer shops. You are central in Florence and everything is a 5 - 15 minute walk. Service was fabulous and the beds were very comfortable. Will definitely stay here again.
Stayed 7 nights in Nov 2024

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice right in the heart of everything
Stayed 3 nights in Nov 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and kind. I highly recommend, great location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Craig R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024