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Serristori Palace Residence

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Deluxe Penthouse, 3 Bedrooms, 2 Bathrooms | Terrace/patio
Classic Studio | 1 bedroom, premium bedding, in-room safe, iron/ironing board
Classic Apartment | Living area | Flat-screen TV
Reception
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Lungarno Serristori 13, Florence, FI, 50125
  • Uffizi Gallery
    ‪10 min walk‬
  • Ponte Vecchio
    ‪11 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪16 min walk‬
  • Florence (FLR-Peretola)
    ‪12 min drive‬

Room options

View all photos for Family Apartment, 1 Bedroom, Garden View

Family Apartment, 1 Bedroom, Garden View | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Family Apartment, 1 Bedroom, Garden View

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Studio

Classic Studio | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Classic Studio

  • 48 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment

Superior Apartment | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Superior Apartment

  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Apartment, 1 King Bed with Sofa bed

Deluxe Apartment, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Deluxe Apartment, 1 King Bed with Sofa bed

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Apartment

Classic Apartment | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Classic Apartment

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Penthouse, 3 Bedrooms, 2 Bathrooms

Deluxe Penthouse, 3 Bedrooms, 2 Bathrooms | Terrace/patio

Deluxe Penthouse, 3 Bedrooms, 2 Bathrooms

  • 65 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Single Beds

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Serristori Palace Residence

Residence in Florence, a short walk to Piazzale Michelangelo
Along with laundry facilities, this smoke-free residence has tour/ticket assistance and a communal living room. WiFi in public areas is free. Other amenities include a front desk safe.
Serristori Palace Residence offers 12 air-conditioned accommodations with espresso makers and a safe. Beds feature premium bedding. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include bidets, complimentary toiletries and hairdryers.

This Florence residence provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottles of water and coffee/tea makers.

Serristori Palace Residence's great location gets high marks from our customers. During your stay, you're just a quick walk from Piazzale Michelangelo. Enjoy features like free WiFi in public areas, plus airport pick-up service (surcharge) and laundry facilities.
  • Free WiFi
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Uffizi Gallery and Ponte Vecchio
  • Airport pick-up shuttle service available for a fee
As a guest of Serristori Palace Residence, you'll find tour/ticket assistance, laundry facilities, and a front desk safe. WiFi is free in public spaces. A shuttle from the airport to the hotel (available on request) is available for a fee. Serristori Palace Residence also features a communal living room and a lift.

This Florence residence is smoke free.

Property amenities

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for EUR 30 per day; reservations required; discounts available
  • Airport pick-up shuttle (surcharge) from 6:00 AM to 9:00 PM at scheduled times and on request

Family friendly

  • Highchair

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Griddle
  • Hob
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

Dining

  • Champagne service

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with cable channels

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Free bottled water
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping centre

Things to do

  • Wine tours
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 12 units

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Saturday (9:00 AM - 2:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
The listed mandatory cleaning fee is charged at the end of the stay.

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 60.00 per vehicle (maximum occupancy 4)
  • Nearby parking fee: EUR 30 per day (1312 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Serristori Palace Residence offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:
  • Monday - Saturday: 9:00 AM - 2:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017B46LIMWG9Q
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Serristori Palace Apartment Florence
Serristori Palace Apartment
Serristori Palace Florence
Serristori Palace
Serristori Residence Florence
Serristori Palace Residence Florence
Serristori Palace Residence Residence
Serristori Palace Residence Residence Florence

Serristori Palace Residence Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 122 out of 148 reviews
Rating 8 - Good. 18 out of 148 reviews
Rating 6 - Okay. 7 out of 148 reviews
Rating 4 - Poor. 1 out of 148 reviews
Rating 2 - Terrible. 0 out of 148 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marcelle, Fuquay Varina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The archetecture and decaration is really good. Room is super espacious, specially when you consider you are in Europe. Room is clean and very well equiped.
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
We loved staying in Florence and Serristori Palace was wonderful! Nice big rooms and very comfortable for 4 travelers. Manager Daniella greeted us at check in and made us feel welcome. A+ experience and would recommend to friends and family
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel rooms were incredible and the manager Daniela made us feel very welcome at check-in. We loved Florence and would definitely recommend Serristori Palace to friends and family. A+ experience
Stayed 1 night in Jun 2025

10/10 Excellent

Kristal

Travelled with family
Liked: Cleanliness, room comfort
Great location with easy check-in. High ceilings with great temperature control and very quiet.
Stayed 3 nights in May 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was spacious with two bathrooms, was great for our family of 4. Clean and walking distance to all the sights. Would highly recommend for a stay in Florence.
Stayed 4 nights in May 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay ! Daniela and Gregorio were so accommodating, helpful and communicative! The location is prime ! We would definitely stay here again!
Stayed 3 nights in Apr 2025

8/10 Good

Joy Sadie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Tafa

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jillian

Liked: Cleanliness, property conditions & facilities
Spacious, clean, lovely property with free laundry.
Stayed 3 nights in Mar 2025

8/10 Good

Josh

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The layout of the penthouse is a little disjointed with several isolated rooms. Tons of stairs
Stayed 2 nights in Mar 2025

10/10 Excellent

Jazmi

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent accommodation. Clean, specious and informative staff. I will definitely recommend it to my friends.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gagan

Travelled with family
Liked: Cleanliness, room comfort

Nice clean rooms and facility is near river

Nice two bed rooms and a living room with kitchen and bath for four people, very well maintained rooms and facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, room comfort

Beautiful Shabby Chic

Delicious Michelin star restaurant just a block from the hotel. ❤️❤️❤️
Stayed 1 night in Feb 2025

10/10 Excellent

Douglas

Liked: Cleanliness, property conditions & facilities
Beautiful rooms and quiet location.
Stayed 3 nights in Jan 2025

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is nice quiet street, conditions are excellent, only thing needs to walk 10 minutes to get food etc.
Stayed 4 nights in Dec 2024

10/10 Excellent

Wendy

Liked: Cleanliness, room comfort

Fabulous place, perfectly appointed, serene

This place is beautiful, elegant, sumptuous, comfortable, well-appointed, interesting, and tasteful. It's a wee bit of a trek from the main sites, which means it is peaceful and feels quite safe. The host was charming, the room was better than I had even hoped. It was utterly perfect!
Stayed 3 nights in Sep 2024

6/10 Okay

Catherine

Travelled with partner
Liked: Property conditions & facilities
Great location, walkable neighborhood. Laundry facilities available in building. Front desk responsive to our questions and needs. Nice outdoor space. Good closet space. Kitchen was sparsely furnished.
Stayed 6 nights in Oct 2024

8/10 Good

michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location.
Stayed 6 nights in Oct 2024

6/10 Okay

Stephen

Liked: Cleanliness, room comfort
Great location, good room size. However, no housekeeping, so who replaces the toilet paper when there is no one at reception. No in-room coffee and tea except for a basement vending machine. Some light bulbs not working, again no one at reception to ask about. Booking a taxi in Florence is not easy, if there was a decent reception, this problem could be overcome. Free laundry facilities in the basement were excellent. Heating seems to be an issue until a certain date in October.
Stayed 4 nights in Oct 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, room comfort

Excellent choice for Florence stay

Very easy check-in with a great document provided before arrival. Reception desk staff were really helpful. The view from the unit & its convenience to everything was superb.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kim

Liked: Cleanliness, amenities
Great hotel we had a rooftop terrace with great views and very walkable to all the major sites.
Stayed 4 nights in Aug 2024

10/10 Excellent

ESTEBAN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super nice for a family stay. No issues at all
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay.
Stayed 2 nights in Aug 2024

6/10 Okay

Anthony

Disliked: Cleanliness
Stayed 1 night in Aug 2024