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Serristori Palace Residence

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Garden
Classic Studio | Premium bedding, in-room safe, iron/ironing board, free WiFi
Deluxe Apartment, 1 King Bed with Sofa bed | Living area | Flat-screen TV
Superior Apartment | City view
Deluxe Apartment, 1 King Bed with Sofa bed | Living area | Flat-screen TV

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Lungarno Serristori 13, Florence, FI, 50125
  • Place, Piazzale Michelangelo
    ‪2 min walk‬
  • Place, Uffizi Gallery
    ‪10 min walk‬
  • Place, Ponte Vecchio
    ‪11 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪16 min drive‬

Room options

View all photos for Family Apartment, 1 Bedroom, Garden View

Family Apartment, 1 Bedroom, Garden View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Family Apartment, 1 Bedroom, Garden View

  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Penthouse, 3 Bedrooms, 2 Bathrooms

Deluxe Penthouse, 3 Bedrooms, 2 Bathrooms | Terrace/patio

Deluxe Penthouse, 3 Bedrooms, 2 Bathrooms

  • 65 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Single Beds

View all photos for Classic Studio

Classic Studio | Premium bedding, in-room safe, iron/ironing board, free WiFi

Classic Studio

  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Apartment

Classic Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Classic Apartment

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 1 King Bed with Sofa bed

Deluxe Apartment, 1 King Bed with Sofa bed | View from room

Deluxe Apartment, 1 King Bed with Sofa bed

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Superior Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Apartment

  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Apartment, 1 King Bed with Sofa bed, Terrace

Deluxe Apartment, 1 King Bed with Sofa bed, Terrace | Living area | Flat-screen TV

Deluxe Apartment, 1 King Bed with Sofa bed, Terrace

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Serristori Palace Residence

Along with laundry facilities, this smoke-free residence has tour/ticket assistance and a communal living room. WiFi in public areas is free. Other amenities include a front desk safe.
Serristori Palace Residence offers 12 air-conditioned accommodations with espresso makers and a safe. Beds feature premium bedding. Accommodation at this 3.5-star residence has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include bidets, complimentary toiletries and hairdryers.

This Florence residence provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottles of water and coffee/tea makers.

Serristori Palace Residence's great location gets high marks from our customers. During your stay, you're just a quick walk from Piazzale Michelangelo. Enjoy features like free WiFi in public areas, plus airport pick-up service (surcharge) and laundry facilities.
  • Free WiFi
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Piazzale Michelangelo and Uffizi Gallery
  • Airport pick-up shuttle service available for a fee
As a guest of Serristori Palace Residence, you'll find tour/ticket assistance, laundry facilities, and a front desk safe. WiFi is free in public spaces. A shuttle from the airport to the hotel (available on request) is available for a fee. Serristori Palace Residence also features a communal living room and a lift.

This 3.5-star Florence residence is smoke free.

Property amenities

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for EUR 30 per day; reservations required; discounts available
  • Airport pick-up shuttle (surcharge) from 6:00 AM to 9:00 PM at scheduled times and on request

Family friendly

  • Highchair

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Griddle
  • Hob
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

Dining

  • Champagne service

Bedrooms

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with cable channels

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Free bottled water
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping centre

Things to do

  • Wine tours
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 12 units

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Saturday (9:00 AM - 2:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools
The listed mandatory cleaning fee is charged at the end of the stay.

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 60.00 per vehicle (maximum occupancy 4)
  • Nearby parking fee: EUR 30 per day (1312 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Serristori Palace Residence offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:
  • Monday - Saturday: 9:00 AM - 2:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017B46LIMWG9Q
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Serristori Palace Apartment Florence
Serristori Palace Apartment
Serristori Palace Florence
Serristori Palace
Serristori Residence Florence
Serristori Palace Residence Florence
Serristori Palace Residence Residence
Serristori Palace Residence Residence Florence

Serristori Palace Residence Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 146 out of 176 reviews
Rating 8 - Good. 21 out of 176 reviews
Rating 6 - Okay. 8 out of 176 reviews
Rating 4 - Poor. 1 out of 176 reviews
Rating 2 - Terrible. 0 out of 176 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

KEN, DARIEN

Stayed 1 night in Nov 2025

10/10 Excellent

Hemmerson

Stayed 1 night in Nov 2025

10/10 Excellent

shaderska

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Sara was amazing, and place so clean and a lot spaces for family of 4 with a baby. And close to places by walking distance 15 to 20 minutes walk.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay in Florence! The room was spotless. It was easy walking distance to everything we wanted to see but away from the hustle and bustle. The view of the river from our room was beautiful. The staff was extremely responsive to our request requests. We asked for a third chair because there were three of us. It appeared in our room while we were out on our tour. The washer and dryer were greatly appreciated. We were able to store our luggage for free after check out. On our departure, the friendly young woman at the desk helped us get a taxi very quickly to get to the train station. I would definitely stay here again!
View from the room!
Stayed 3 nights in Nov 2025

10/10 Excellent

Glenda

Liked: Cleanliness, property conditions & facilities
The Serristori Palace was very clean, comfortable and convenient to main attractions. We loved that it overlooked the Arno. Also near wonderful restaurants.
Stayed 8 nights in Oct 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel for our stay in Florence. Very close to a great bakery and not far from the Duomo or Piazze Michangelo. Kitchenette is well stocked for cooking your own food. Highly recommend
Stayed 2 nights in Oct 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great staff. Clean room. Newly renovated so that was nice. Location is perfect for piazzo Michelangelo (sunset viewing) but good 10 minute walk to everything else. Drinking water included. Some reviews mention the front desk not being open 24 hrs but it was not a problem for us.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nancy M

Liked: Cleanliness, room comfort
Wonderful place to stay. Apartments were bright and spacious. Close to everything but also removed from the crowds. Loved it
Stayed 3 nights in Oct 2025

10/10 Excellent

Sheila

Liked: Cleanliness, property conditions & facilities
Charge for coffee pods was a bit odd and no sugar provided.
Stayed 7 nights in Sep 2025

10/10 Excellent

Graeme

Liked: Cleanliness, property conditions & facilities
Really enjoyed the break
Stayed 4 nights in Oct 2025

8/10 Good

Dean

Travelled with family
Disliked: Room comfort

Not very happy!!

Laundry was excellent. However the apartment was in poor condition for the price ! Holes in walls, all rooms need painting! The shower door leaked terribly!outside terrace needed jetting, was absolutely filthy. Both outside areas were in desperate need of painting. Second & third bedrooms didn’t have any windows or mirrors, everyone had to come to the main bedroom to prepare to go out! The price of the apartment was to be divided between five adults, however having sourced the apartment myself, I don’t feel I can charge 3 other people the same amount as ourselves in the main bedroom as their rooms were totally inadequate! Our other friends who stayed in apartment 9 , had a much cleaner apartment in a good state of repair.
Hole in wall
Disgusting condition of terrace
Table and chairs under here , could not really be used
Stayed 4 nights in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, room comfort
A clean comfortable room with a nice bed, lovely bathroom and attractive decor.
Stayed 3 nights in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, room comfort

What a view!

Everything I expected, clean up to date and great view of Arno River and Florence from 2 bedroom apt (Ponte Vecchio).
Stayed 2 nights in Sep 2025

6/10 Okay

Matthew

Stayed 5 nights in Sep 2025

10/10 Excellent

Matt and Katie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely fantastic location and wonderful place to stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our favorite place we stayed in Italy. It was spacious, beautiful, easy, relaxing. This is the best spot to stay in Florence hands down.
Stayed 2 nights in Sep 2025

8/10 Good

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Though this property was a bit removed from the Florence City Center, it was just a few blocks and a bridge away. It was also not far from the Piazza de Michelangelo, which meant access to a fair number of excellent restaurants a little more off the beaten path. The staff were very welcoming and kind. We also appreciated the laundry services very much!
Stayed 2 nights in Sep 2025

10/10 Excellent

Dirothy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
0wners were lovely and helpful. Arranged for taxi, outdoor and public space & laundry facility
Stayed 4 nights in Sep 2025

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely, clean units with good proximity to the tourist quarter. Refreshingly separate. Classy, small hotel, plenty of restaurants and easy walking distance if you are happy to go just that bit further to shake off the crowds. View of the Arno and the famous skyline from some units. Owners are great communicators. They have fixed desk hours but provide easy instructions for self checkin/out.
Stayed 2 nights in Sep 2025

10/10 Excellent

josephine

Liked: Cleanliness, room comfort

Amazing location in Florence

Excellent location next to Ponte Vecchio Loved our stay
Stayed 5 nights in Aug 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, room comfort

Lovely place

Beautiful rooms. Very comfortable.!
Stayed 3 nights in Aug 2025

10/10 Excellent

Cynthia Sisconetto

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was excellent — very clean and well maintained. The location is ideal if you are traveling with children: just a few minutes from the city center and with everything you need around. It gave us the comfort of easy access while still being quiet and convenient. We really enjoyed our stay and would definitely recommend it.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mariia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was awesome, clean. Especially that all the sights were close at hand. Thank you Serristori!
Stayed 2 nights in Aug 2025

10/10 Excellent

Emma

Travelled with family
Liked: Room comfort
Disliked: Cleanliness

Family break

The apartment was lovely and spacious. Great location and the hosts were really friendly. Great communication before and during the stay. Only negative was daily cleaning is upon request which I didn’t realise and so we didnt get any clean towels.
Stayed 3 nights in Aug 2025

10/10 Excellent

CHUN, nepean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, in a quiet area. The Kitchen does not come with seasoning. There was no one at the front desk most of the time.
Stayed 2 nights in Aug 2025