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Palo Alto Glamping Hotel

4.5 star property
VIP Access

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Front of property
1 bedroom, premium bedding, memory-foam beds, minibar
Glamping Suite | Mountain view
Reception
Glamping Family Suite | 1 bedroom, premium bedding, memory-foam beds, minibar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Breakfast included
  • Gym
  • Air conditioning

Explore the area

Map
San Carlos, Ciudad Quesada, Dulce Nombre, 4001 4621, Florencia, Provincia de Alajuela, 21001
  • Arenal Volcano National Park
  • Quesada City Park
    ‪15 min drive‬
  • Camara de Ganaderos de San Carlos
    ‪17 min drive‬
  • La Fortuna (FON-Arenal)
    ‪49 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Glamping Suite

Garden view

Glamping Suite

  • 85 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Glamping Family Suite

Glamping Family Suite | 1 bedroom, premium bedding, memory-foam beds, minibar

Glamping Family Suite

  • 85 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Glamping Master Suite With Hot tub

1 bedroom, premium bedding, memory-foam beds, minibar

Glamping Master Suite With Hot tub

  • 85 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

Palo Alto Glamping Hotel

Luxury hotel with free breakfast and bars/lounges
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour health club, a coffee shop/cafe and spa services. Private bathrooms are not en suite.
Palo Alto Glamping Hotel offers 10 air-conditioned accommodations with minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. Memory foam beds feature premium bedding. This Florencia hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Rooms have detached private bathrooms. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead, complimentary toiletries and hairdryers. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages.
During your stay at Palo Alto Glamping Hotel, you'll be close to Camara de Ganaderos de San Carlos. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • 29.7 miles (47.8 km) from Arenal Volcano National Park and 25.3 miles (40.8 km) from Baldi Hot Springs
  • Airport shuttle service available for a fee
  • Cats and dogs welcome free of charge (restrictions apply)
Palo Alto Glamping Hotel offers its guests an outdoor pool and a 24-hour health club. Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include meeting rooms and coworking spaces. Spa services, a terrace, and a vending machine are also featured at the luxury Palo Alto Glamping Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Florencia hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.
Palo Alto Glamping Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour health club
  • Bicycle tours
  • Outdoor pool

Family friendly

  • Children's games
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Doorbell and phone notification
  • No lift (single-level property)
  • Pool access ramp on site
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Mobile key entry
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 100 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Palo Alto Glamping Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Palo Alto Glamping Hotel Hotel
Palo Alto Glamping Hotel Florencia
Palo Alto Glamping Hotel Hotel Florencia

Palo Alto Glamping Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 34 out of 43 reviews
Rating 8 - Good. 4 out of 43 reviews
Rating 6 - Okay. 2 out of 43 reviews
Rating 4 - Poor. 2 out of 43 reviews
Rating 2 - Terrible. 1 out of 43 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

4/10 Poor

Geetanjali, Fresno

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Poor maintenance of facility -in disrepair and dirty Towels were filthy and torn with stains No housekeeping service was provided during our stay; After two days, we were informed via WhatsApp that service had to be requested. On our last day, we lifted the bedding and found wads of hair that did not belong to us, which was unhygienic and unacceptable Dining experience: food was inconsistent--sometimes overcooked and sometimes raw No on-site manager. Staff very young and eager but not supervised

10/10 Excellent

Aishwarya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ernesto was the best part of our experience here
Stayed 4 nights in Jan 2025

8/10 Good

Floribel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Hanze

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Dec 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ravi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Devasenathipathi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent domes with amenities of a 5star stay. Cordial staff and well maintained facilities. The chef makes delicious food and the bar has unique drinks.
Stayed 8 nights in Nov 2024

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
We loved spending the night in a glam tent. The bed was comfortable and we enjoyed the outdoor shower. The restaurant and bar staff were so nice and made sure we had everything to make our stay great.
Stayed 1 night in Sep 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect getaway location. Sits perfectly in the middle of multiple destinations. The place really feels like staying in the middle of the forest, but with all human comforts. Would definitely come back.
Stayed 1 night in Aug 2024

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

Jean Carlo, Alajuela

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I didn’t receive any VIP service. Food and service were horrible, very slow and no taste. Great place, but they need to improve
Stayed 1 night in Mar 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Palo Alto Glamping was absolutely amazing. I was welcomed with smiling face and warm hearts from the moment I checked in. The staff is extremely accommodating. The bartender Anthony makes the most amazing craft cocktails and provided excellent services. The concierge was able to assist with booking horseback riding and a private tour of a waterfall. The chocolate scrub and massage that I received was amazing as well. The domes were huge with comfy beds, great a/c, clean, and comfortable. The bathroom provided an amazing tropical experience while showering with the beautiful plants hanging over head. Last but not least the food was 5 star worthy. The chef makes the most amazing dishes that are extremely affordable.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was unique. The food was excellent.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ofelia

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I when for my birthday in our anniversary. We really love the property we wanted to be in the middle of the jungle, very relaxing, quiet, clean, excellent service for all the staff working there. We thank you to Yoryana the receptionist she did excellent job in all the tours that we did. Andres he really help us with all of our necessities in planning our reservations. Gustavo our private driver was very kind in polite. Brian the chef, he really cooks all fresh food and delicious. Anthony, ivan, Nstor and Marlo. There were all extremely helpful and very polite friendly atmosphere. Thank you everyone
Stayed 6 nights in Feb 2024

10/10 Excellent

Roxana Berenice

Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

Amazing property, very friendly and attentive staff, beautiful and unique location
Stayed 5 nights in Feb 2024

10/10 Excellent

RUBEN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel en perfectas condiciones, muy limpio, ordenado, en medio de la naturaleza, y lo mejor es su personal, el staff es extraordinariamente amable y siempre con la iniciativa para mejorar la experiencia.
Stayed 1 night in Feb 2024

10/10 Excellent

Clancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable and cleaned. The surroundings were beautiful. Nice place to rest and disconnect.
Stayed 1 night in Jan 2024

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. Thanks
Stayed 1 night in Apr 2025