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Hotel Casona del Lago

3.5 star property

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Photo gallery for Hotel Casona del Lago

View from property
Terrace/patio
View from property
Food and drink
Snack bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Calle Litoral, Flores, Peten, 1010
  • Place, Maya Mall
    ‪3 min walk‬
  • Place, Flores Dock
    ‪13 min walk‬
  • Place, Church of Our Lady of the Remedies
    ‪13 min walk‬
  • Airport, Flores (FRS-Mundo Maya Intl.)
    ‪11 min drive‬

Room options

View all photos for Single Room, 1 King Bed

Single Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Single Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, free WiFi, bed sheets

Twin Room

9.2 out of 10
Wonderful
(11 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Triple Room

Triple Room | In-room safe, desk, free WiFi, bed sheets

Triple Room

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • Sleeps 3
  • 3 Double Beds

View all photos for Panoramic Twin Room

Panoramic Twin Room | In-room safe, desk, free WiFi, bed sheets

Panoramic Twin Room

  • Lake view
  • 20 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Panoramic Single Room

Panoramic Single Room | In-room safe, desk, free WiFi, bed sheets

Panoramic Single Room

9.6 out of 10
Exceptional
(7 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Single Room, 1 King Bed

Standard Single Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Double Room

Panoramic Double Room | In-room safe, desk, free WiFi, bed sheets

Panoramic Double Room

8.0 out of 10
Very good
(5 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

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About this property

Hotel Casona del Lago

Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a business centre and conference space.
Hotel Casona del Lago offers 48 air-conditioned accommodations with a safe and a hairdryer. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Flores hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 10 years old are not allowed in the swimming pool without adult supervision.

During your stay at Hotel Casona del Lago, you're just a quick walk from Maya Mall. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy pool views while dining at Las Ninfas
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and tour or ticket assistance
  • Just a 4-minute walk from Central Park and 12 minutes on foot from Flores Dock
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Hotel Casona del Lago. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Flores hotel.

Las Ninfas – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
A complimentary food shopping service is offered and room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Las Ninfas

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • On a lake
  • Terrace

Accessibility

  • Lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casona del Lago

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GTQ 50.70 per person
  • Airport shuttle fee per child: GTQ 50.70

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Hotel Casona del Lago offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Casona del Lago
Casona del Lago Santa Elena
Hotel Casona del Lago
Hotel Casona del Lago Santa Elena
Casona Del Lago Flores
Hotel Casona Lago Santa Elena
Hotel Casona Lago
Casona Lago Santa Elena
Casona Lago
Hotel Casona del Lago Hotel
Hotel Casona del Lago Flores
Hotel Casona del Lago Hotel Flores

Hotel Casona del Lago Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 192 out of 310 reviews
Rating 8 - Good. 86 out of 310 reviews
Rating 6 - Okay. 20 out of 310 reviews
Rating 4 - Poor. 7 out of 310 reviews
Rating 2 - Terrible. 5 out of 310 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Rosie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
room was very clean, 24/7 front desk, good food, nice pool, felt very safe
Stayed 1 night in Nov 2025

10/10 Excellent

andria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso hotel y su staff muy amable y respetuoso, volvería a hospedarme.
Stayed 1 night in Dec 2025

10/10 Excellent

Sean

Stayed 2 nights in Nov 2025

10/10 Excellent

Sergio

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2025

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff continually cleaning and very helpful. On arrival room was not satisfactory but were given a room change the next day to a corner room overlooking the lake so that made up for the first noisy room on the street.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jaime n

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
TerriblePoorAverageGoodExcellent
Stayed 1 night in Oct 2025

10/10 Excellent

Vicki

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Nice room with balcony and lake view. Early check in was accommodated. Nice pool and large jacuzzi.
Stayed 1 night in Nov 2025

10/10 Excellent

Ana Victoria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No ice for rooms
Stayed 2 nights in Oct 2025

10/10 Excellent

Hugo

Stayed 1 night in Oct 2025

8/10 Good

Moises

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping meal was 5 minute walk with all the necessities there. Only wish we had a mini-fridge in the room but besides that, overall amenities were great!
Stayed 2 nights in Oct 2025

10/10 Excellent

Ana, Plantation

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean, shuttle pick ups very punctual, our Ac Unit was not working properly and they immediately switched our rooms, breakfast was excellent. Customer service was great!
Stayed 3 nights in Oct 2025

8/10 Good

Robert

Stayed 2 nights in Oct 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place.
Stayed 1 night in Aug 2025

10/10 Excellent

OSMAN REGALADO, Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente locación. Y el personal muy amable.
Stayed 2 nights in Aug 2025

8/10 Good

Gloria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the lake, friendly staff and convenient location to nearby stores.
Stayed 1 night in Aug 2025

8/10 Good

ANABEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los cuartos y baños muy limpios al igual que la piscina.
Stayed 2 nights in Aug 2025

10/10 Excellent

elizabeth a

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Breakfast was delicious. Room clean, staff friendly. Would stay again!
Stayed 1 night in Jul 2025

10/10 Excellent

ELDER FRANCISCO

Stayed 2 nights in Jul 2025

10/10 Excellent

Stacy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

elizandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Babu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Flores

The Hotel was good, the staff went out of the way to accommodate 4 couples since our flight arrived early. The breakfast was excellent. The lake view was great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Byron Ernesto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff, great views. I would book it again.
Stayed 3 nights in Jun 2025

6/10 Okay

Richard

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and good food. Bit outdated and old fashion.
Stayed 1 night in Jun 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is basic and there were traces of mold. However, it is one of the nicer stays in the area that is still central - it's a short walk across the bridge to the island town of Flores. It is less crowded and noisy than Flores and there is more of a breeze so the heat is more bearable. The front desk staff was very helpful and kind.
Stayed 2 nights in Jun 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is quite basic and there were some traces of mold in the room. However, it's one of the nicer options that is still central. It is a short walk over the bridge to the island town of Flores and less crowded and noisy than staying in Flores. There is also more of a breeze than in Flores so it makes the heat much more bearable.
Stayed 2 nights in Jun 2025