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Costao do Santinho Resort - All Inclusive

4.0 star property
VIP Access

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Photo gallery for Costao do Santinho Resort - All Inclusive

3 indoor pools, 6 outdoor pools, pool umbrellas, pool loungers
Property video
A wooden deck with a hot tub and potted plants, overlooking a beach at sunset.
Exterior
On the beach, white sand, sun-loungers, beach umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • All-inclusive
  • Parking included

Explore the area

View in a map
Est. Vereador Onildo Lemos, 2505, Praia do Santinho, Florianópolis, SC, 88058-700
  • Place, Santinho Beach
    ‪6 min walk‬
  • Place, Rio Vermelho State Park
    ‪10 min walk‬
  • Place, Ingleses Beach
    ‪7 min drive‬
  • Airport, Florianópolis (FLN-Hercílio Luz Intl.)
    ‪59 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | Free minibar items, in-room safe, free WiFi, bed sheets

Superior Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(4 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Apartment, 2 Bedrooms

A hotel room with a bed, a desk, a chair, a window with a view, an air conditioner, a lamp, and a telephone.

Superior Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 127 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Apartment, 3 Bedrooms

Free minibar items, in-room safe, free WiFi, bed sheets

Superior Apartment, 3 Bedrooms

  • 206 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | View from room

Junior Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite

Luxury Suite | Free minibar items, in-room safe, free WiFi, bed sheets

Luxury Suite

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Master)

Suite (Master) | Free minibar items, in-room safe, free WiFi, bed sheets

Suite (Master)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Imperial)

Suite (Imperial) | Room amenity

Suite (Imperial)

  • 140 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | Free minibar items, in-room safe, free WiFi, bed sheets

Superior Room

8.4 out of 10
Very good
(34 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Free minibar items, in-room safe, free WiFi, bed sheets

Deluxe Apartment, 1 Bedroom

8.6 out of 10
Excellent
(4 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | Free minibar items, in-room safe, free WiFi, bed sheets

Family Apartment, 2 Bedrooms

8.8 out of 10
Excellent
(3 reviews)
  • 127 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Apartment, 3 Bedrooms

Family Apartment, 3 Bedrooms | Free minibar items, in-room safe, free WiFi, bed sheets

Family Apartment, 3 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 206 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 4 Single Beds
  • Free Wi-Fi

View all photos for Family Apartment, 2 Bedrooms, Oceanfront

A hotel room with a bed, an air conditioning unit, a balcony with a view, and curtains.

Family Apartment, 2 Bedrooms, Oceanfront

  • Sea view
  • 127 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Apartment, 3 Bedrooms, Oceanfront

A hotel room with a bed, an air conditioning unit, a balcony with a view, and curtains.

Family Apartment, 3 Bedrooms, Oceanfront

  • Sea view
  • 206 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 4 Single Beds
  • Free Wi-Fi

View all photos for Suíte Prime Junior

A hotel room with a large bed, a wooden headboard, a nightstand, and a wardrobe with a mirror.

Suíte Prime Junior

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suíte Prime Master

A hotel room with a bed, a nightstand, a desk, and a chair.

Suíte Prime Master

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suíte Prime Luxo

A neatly made bed with a patterned bedspread, a wooden headboard, and a bedside table with a lamp.

Suíte Prime Luxo

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 BEDROOM SUPERIOR GARDEN VIEW

A hotel room with a bed, bedside table, and a desk with a mirror.

1 BEDROOM SUPERIOR GARDEN VIEW

  • 160 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for APARTMENT LUXURY THREE BEDROOMS

Free minibar items, in-room safe, free WiFi, bed sheets

APARTMENT LUXURY THREE BEDROOMS

  • 206 sq m
  • Sleeps 7
  • 3 Double Beds
  • Free Wi-Fi

View all photos for APARTMENT LUXURY THREE BEDROOMS

A hotel room with two beds, a TV, and a window with curtains.

APARTMENT LUXURY THREE BEDROOMS

  • 206 sq m
  • Sleeps 8
  • 3 Double Beds
  • Free Wi-Fi

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About this property

Costao do Santinho Resort - All Inclusive

Catch some rays at the beach or spend the day relaxing at Costao do Santinho Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Costao do Santinho Resort - All Inclusive offers 604 air-conditioned accommodations with minibars (stocked with some free items) and a safe. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

8 outdoor tennis courts and a health club are featured at the property. 6 outdoor swimming pools, 3 indoor swimming pools and 6 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Costao SPA has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open selected days. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Costao do Santinho Resort - All Inclusive. During your stay, you'll be connected to the convention centre and just a quick walk from Santinho Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy international cuisine with a beachfront location at Nossa Senhora das Ondas, one of the property's 6 restaurants and 3 bars/lounges
  • Take a swim in the 3 indoor and 6 outdoor pools or soak in the 6 hot tubs
  • Treat yourself to hydrotherapy, body treatments or hot stone massages at Costao SPA
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes 8 outdoor tennis courts, a gym and a steam room
  • Just a 5-minute drive from Barra Norte Shopping Centre and 6 minutes from Ingleses Beach
  • Local-area shuttle service available for a fee
Costao do Santinho Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Enjoy your summer holiday at Costao do Santinho Resort - All Inclusive with a pampering treatment at the full-service spa and refreshing swim in one of the 3 indoor and 6 outdoor swimming pools.

Free breakfast is served daily. There are 6 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Nossa Senhora das Ondas – This beachfront buffet restaurant specialises in international cuisine and serves lunch and dinner.
Trattoria di Mari – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Parador Sambaqui – This restaurant specialises in barbecue and only serves lunch. Reservations are required. Open daily.
Kaigan – This theme restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
Nossa Senhora da Vitória – Overlooking the ocean and pool, this fine-dining restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Land activities

Fitness facilities
Football
Tennis
Volleyball
Tennis racquets
Children's club

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Kaigan
  • Nossa Senhora da Vitória
  • Nossa Senhora das Ondas
  • Parador Sambaqui
  • Trattoria di Mari

Things to do

  • 3 indoor pools
  • 6 hot tubs
  • 6 outdoor pools
  • 8 outdoor tennis courts
  • Archery
  • Beach volleyball
  • Children's pool
  • Ecotours
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hiking/biking trails
  • Karaoke
  • Paddleboard
  • Playground
  • Racquetball/squash
  • Ropes course
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes
  • Ziplining

Family friendly

  • 3 indoor pools
  • 6 outdoor pools
  • Baby bath
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open select days
  • Thalassotherapy

Accessibility

  • No lift

More

  • 1 floor
  • 14 buildings
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free minibar (limited items)

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 04.908.757/0001-39

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Costao do Santinho
Costao do Santinho Florianopolis
Costao do Santinho Resort
Costao do Santinho Resort Florianopolis
Costao Santinho
Costao Santinho Resort
Resort Costao
Resort Costao Santinho
Santinho
Santinho Resort
Costao Do Santinho Hotel Florianopolis
Costao Do Santinho Resort And Spa
Costao Do Santinho Resort Golf & Spa Florianopolis, Brazil
Costao Santinho Resort Florianopolis
Costao Santinho Florianopolis
Costao Resort
Costao

Costao do Santinho Resort - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 254 out of 433 reviews
Rating 8 - Good. 115 out of 433 reviews
Rating 6 - Okay. 39 out of 433 reviews
Rating 4 - Poor. 20 out of 433 reviews
Rating 2 - Terrible. 5 out of 433 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

MARIANO AUGUSTO

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay. Very good food and amenities
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Robson

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

AGUSTIN SANCHEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
J
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities
Fantastic!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mahrukh

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing staff, delicious and fresh food, beautiful and spacious accommodations. The kids club and the activities were amazing. I unfortunately got hurt while at the resort (no fault of the hotel) but they were so amazing the life guards took amazing immediate care and the hotel had me privately driven to the hospital and waited to bring me back.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Fantastic resort for families in a great location, had a great time!
Stayed 7 nights in Mar 2023
Verified

10/10 Excellent

MARILYN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best I’ve ever been to

It has become my top one hotel. We were actually sad we had to leave, that’s how good it is. Incredible food, excellent gardens, pools and activities. The staff is also very attentive and friendly. Will definitely go back.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Jaime Coutts

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

bechara

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We hosted our daughter's wedding party at the resort. This all-inclusive has very good food and nice amenities such as pools, several bars, and athletic facilities. The beach is beautiful as is the walk thru the Ecological Preserve next door. Rooms and bathrooms are ok but are in need of some updating (our toilet kept malfunctioning). The staff is very accommodating and friendly.
Stayed 6 nights in Apr 2024
Verified

8/10 Good

Rihito

Liked: Cleanliness
Everything was excellent except the fact that almost no employees in the reception were able to speak English.
Stayed 2 nights in Apr 2023
Verified

6/10 Okay

Nicolas

Tired property. Very slow check in. You must take a number for a machine. You pick either normal check on or express. Nobody knows which one to pick. A lot of people took both. We stay 7 days, we have to exchange 2 times the baby stroller ( the 3rd was complete and worked the way it should). Beach was excellent, the best part of the property. Unnecessary hustle for beach towel ( you must pick them up at one location only, why you don put them in your room, ping pong sets the same, ping pong table beside an indoor swimming pool complex, very warm and humid, reservation to play pool when nobody was there (?), improper light for the dirty pool table, you have them in your back so you make shade on the game, not all the restaurants open the same day at the same time, gluten free bread in the morning only, bathroom lights inappropriate ( they are on the right side, so you have shade in your left side for shaving, bathroom sink faucet too big (I think it is a kitchen faucet) you cannot wash your face because it is on your way while bending, outlet inside down the night table. You must kneel to plug your phone, 4 hangers only, ants crossing in the balconies, in front on my balcony was a light for a water fixture that hit me in the eyes, so no balcony enjoyment at night, etc.
Stayed 7 nights in Mar 2026
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad for babies

Not prepared for family with babies or at least they didn’t want to be prepared with us. No highchairs with security, no elevator in the building we had to sleep (3 floors by stairs), smoking allowed in pool area.. and general attendance was not good, most of hotel team does not speak nor english nor spanish...
Stayed 14 nights in Jan 2025
Verified

4/10 Poor

Laura

Disliked: Cleanliness, property conditions & facilities
We stayed in the villas, not the international hotel. The room was terrible. The beds were so old that I sunk into middle. There was only one table and one chair in the room (and definitely room for more). No art / decorations to speak of. Mold in the bathroom and ants in the bed. Friends had used soap in the showers, a blanket filled with holes and dirt or no blanket at all. We partially booked this property because of the English speaking, but other than at reception, staff rarely spoke English, which made reserving restaurants, spa treatments near impossible. The facilities were also so loud. It was loud in hotel room where we could hear every word from the adjoining room and people talking in the hallways. It was loud in the dining areas, so much so that it was hard to hold a conversation. Walking by the pool areas was loud enough to induce a headache due to the number of people. That being said, the beach was beautiful and some of the outdoor areas were lovely.
Stayed 3 nights in Jul 2025
Verified

4/10 Poor

Carolina

Disliked: Cleanliness, amenities, property conditions & facilities
Decepção total. O lugar é enorme - no que diz respeito à quantidade de quartos - mas as áreas comuns (restaurantes, piscinas, bares) ficam todos no mesmo local e sempre super lotados. Todas as comidas e bebidas ficam no mesmo lugar. Caos. Uma escada estreita dá acesso a esse lugar, num empurra-empurra de gente subindo e descendo. Está no quarto, ficou com vontade de tomar um café? Desce escada, espera van, pinga-pinga até chegar na area dos restaurantes, dispute um lugar e torça para a máquina estar funcionando. Pegamos um dia de chuva forte. Com criança vc precisa esperar a van na frente da "villa" (complexo dos quartos) embaixo de chuva. Não existe um toldo para aguardar e não fornecem guarda chuvas. É uma humilhação sem fim. Estávamos na pascoa e não comemos um mísero chocolate de verdade. Era tudo feito de gordura hidrogenada. Patisseries todas feitas de gelatina e corante. Até mesmo o brigadeiro tinha farinha na receita. Um horror. Goteiras no restaurante principal. O banheiro imediatamente ao lado do restaurante principal era minusculo e nauseabundo de sujo. Um cheiro insuportável e constante. Não perca seu tempo. Por esse valor, pare antes em Gaspar e fique no Fazzenda. Infinitamente melhor.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Bruna S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é maravilhoso! Estrutura impecável! All inclusive top! Comida e bebida muito boas! Amamos!!! Fomos na época do calor, então aproveitamos muito as piscinas e a praia! Tudo perfeito! A concierge Maitê reservou os nossos restaurantes e cuidou de toda a nossa reserva. Foi maravilhosa!! Os shows à noite foram ótimos!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Aline

Liked: Cleanliness, amenities
Disliked: Staff & service
Pontos positivos: quarto grande, ótimas opções de lazer para criança e bebê, comida saborosa, vista espetacular. Pontos negativos: check-in muito demorado, quarto precisando de reforma (tudo muito antigo e móveis sem uso), poucas opções de comida na copa baby, falta de mais uma copa baby próximo ao hotel internacional ou aos restaurante principal, muitas ladeiras e escadas pra acessar a parte mais baixa do resort, falta de simpatia de cortesia de funcionários que fazem os drinks.
Stayed 6 nights in Mar 2026
Verified

6/10 Okay

Carlos Victor

Liked: Cleanliness, staff & service
Quarto apertado sem aconchego, decoração fria, janela pequena. Na chegada fomos orientados a estacionar em uma vaga que pertencia a outra unidade, que estaria desocupada. Descumprindo a lei LGPD, alguém do hotel forneceu nosso número de apartamento para uma hóspede que se dizia dona da vaga. Ela nos despertou aos gritos às 7hs da manhã..um absurdo, não fomos em nenhum momento avisados pelo hotel que teríamos que desocupar a vaga. Os bares de piscina tinham poucos atendentes hotel lotado, espera longa por um drink.. pouca acessibilidade, muitas escadas,sinalização ruim...o que salva o hotel é a natureza deslumbrante e os belos jardins..Costão do santinho pode servir para quem está com crianças, fora isso, nem pensar
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Célia I

Liked: Cleanliness, staff & service, property conditions & facilities
Foi muito a minha estada no Costão, café da manhã tudo muito bom, frutas frescas, diversos tipos de bolos, as refeições tudo de bom, funcionários muito atenciosos.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

EDUARDO

Liked: Cleanliness, amenities
Poucos funcionários preparados para atender. Os quartos precisam de manutenção e reforma a comida que sobra repete nos outros buffets. equipe de recreação está de parabéns pelo cuidado com as crianças. Mas as piscinas para as crianças precisam melhorar urgentemente. Poucas vezes eu vi o salva-vidas no seu posto.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Romulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ACOMODAÇÕES E COMIDAS PREMIUM, BOAS PISCINAS, FALTA MAIOR LIBERDADE NAS BEBIDAS QUE PODERIAM FICAR MAIS EXPOSTAS SEM A NECESSIDADE DE PEDIR A GARÇOM PARA OBTE LAS E TAMBÉM TER MAIS VARIEDADE DE SHOWS MUSICAIS DURANTE O DIA ALÉM DE SER MELHOR DIVULGADO AS ATIVIDADES DE CADA DIA.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Carlos Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
O café foi ótimo, os quartos limpos e bem arrumado, funcionários muito receptivos.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities
Espetacular! Ficamos encantados e recomendamos! Nota 10 p todo o resort e em especial para a Maitê q desde antes da nossa chegada e durante toda estadia nos acessoriu e supriu todas as nossas necessidades! Maravilhosa Maitê! Um sucesso total, queremos voltar!!👏👏👏👍❤️
Stayed 3 nights in Mar 2026