Sandy Balls Holiday Village

3.0 star property

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Heartwood Plaza 7,Hot Tub Pet Free (5+2) | 3 bedrooms, cots/infant beds, bed sheets
3 bedrooms, cots/infant beds, bed sheets
Knightwood, Hot Tub 8 (6+2) Elec Point | Private kitchen | Fridge, microwave, oven, stovetop
Flat-screen TV
Knightwood, Hot Tub 8 (6+2) Elec Point | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Spa
  • Pool
  • Bar
  • Laundry

Explore the area

View in a map
Southampton Rd, Fordingbridge, England, SP6 2JZ
  • Place, New Forest National Park
    ‪15 min walk‬
  • Place, Salisbury Cathedral
    ‪21 min drive‬
  • Place, Paultons Family Theme Park - Home of Peppa Pig World
    ‪24 min drive‬
  • Airport, Southampton (SOU)
    ‪34 min drive‬

Room options

6 Berth Superior Caravan

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Burst of Blue 7 (5+2)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 7
  • 1 Double Bed, 1 Single Bunk Bed, 1 Single Bed and 1 Double Sofa Bed

Zen, Hot Tub 7 (5+2)

  • 2 bedrooms
  • Sleeps 7
  • 1 Double Bed, 1 Single Bunk Bed, 1 Single Bed and 1 Double Sofa Bed

4 Berth Superior Wooden Lodge

8.0 out of 10
Very good
(2 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Indulgent 8 Berth Lodge with Hot

  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Heartwood 7 Pet Free (5+2)

10.0 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 7
  • 1 Double Bed, 1 Single Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

4 Berth Comfort Wooden Lodge

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

6 Berth Luxury Caravan Pet Free

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Indulgent 10 Berth Lodge (8+2) EP

  • 4 bedrooms
  • Sleeps 10
  • 1 Double Bed, 6 Single Beds and 1 Double Sofa Bed

Vista Lodge 4-6 Pet Free

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Vista Lodge with Hot Tub 4-6

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Heartwood 7 (5+2)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 7
  • 1 Double Bed, 1 Single Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

6 Berth Superior Wooden Lodge 3 Bed

  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds

6 Berth Comfort Lodge 3 Bed Pet Free

10.0 out of 10
Exceptional
(1 review)
  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds

Esme 4 Berth

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Exclusive 10 Berth Lodge with Hot Tub (8+2) Elec Point

  • 4 bedrooms
  • Sleeps 10
  • 1 Double Bed, 6 Single Beds and 1 Double Sofa Bed

Knightwood, Hot Tub 8 (6+2) Elec Point

  • 2 bedrooms
  • Sleeps 8
  • 1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Zen, Hot Tub 7 Pet Free (5+2)

  • 2 bedrooms
  • Sleeps 7
  • 1 Double Bed, 1 Single Bunk Bed, 1 Single Bed and 1 Double Sofa Bed

6 Berth Superior Caravan Pet Free

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

6 Berth Superior Wooden Lodge 3 Bed Pet Free

  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds

8 Berth Superior Caravan

  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

6 Berth Comfort Lodge 3 Bed

  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds

6 Berth Luxury Caravan

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Esme 4 Berth Pet Free

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Exclusive 10 Berth Lodge with Hot Tub (8+2)

  • 4 bedrooms
  • Sleeps 10
  • 3 Double Beds, 4 Single Beds and 1 Double Sofa Bed

Exclusive 8 Berth Lodge with Hot Tub Pet Free

  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Heartwood Plaza 7,Hot Tub Pet Free (5+2)

  • 2 bedrooms
  • Sleeps 7
  • 1 Double Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

4 Berth Comfort Caravan

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

4 Berth Comfort Wooden Lodge Pet Free

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

4 Berth Luxury Wooden Lodge with Hot Tub

  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

4 Berth Superior Wooden Lodge with Hot Tub

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

6 Berth Comfort Lodge Accessible

8.0 out of 10
Very good
(1 review)
  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds

8 Berth Superior Caravan Pet Free

  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Burst of Blue 7 Berth Pet Free (5+2)

  • 2 bedrooms
  • Sleeps 7
  • 1 Double Bed, 1 Single Bunk Bed, 1 Single Bed and 1 Double Sofa Bed

Exclusive 6 Berth Caravan Pet free

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Exclusive 6 berth lodge 3 Bed, 2 Double, 1 Twin, Hot Tub, PF

  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

Exclusive 8 berth Lodge Elec Point

  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Indulgent 6 Berth Caravan Pet free

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

TriBeCa with Hot Tub 6 Pet Free

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Vista Prime Lodge 4-6

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Westwood 6 Berth Accessible

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Zen, 7 Pet Free (5+2)

  • 2 bedrooms
  • Sleeps 7
  • 1 Double Bed, 1 Single Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

4 Berth Comfort Lodge Accessible

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

4 Berth Luxury Wooden Lodge Pet Free

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

4 Berth Luxury Wooden Lodge with Hot Tub Pet Free

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

4 Berth Superior Caravan Pet Free

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

4 Berth Superior Wooden Lodge Pet Free

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

6 Berth Luxury Wooden 3 bed Lodge

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

6 Berth Luxury Wooden Lodge 3 bed with Hot Tub Pet Free

  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

8 Berth Luxury Caravan

  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Exclusive 4 Berth Lodge

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Exclusive 4 Berth Lodge with Hot Tub

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Exclusive 6 Berth Lodge

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Exclusive 6 berth lodge 3 Bed Hot Tub

  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds

Exclusive 6 Berth Lodge Pet Free

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Exclusive 8 Berth Lodge

8.0 out of 10
Very good
(1 review)
  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Exclusive 8 Berth Lodge Elec Point Pet Free

  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Indulgent 6 Berth Caravan

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Indulgent 6 berth lodge 3 Bed, 2 Double, 1 Twin, Hot Tub, PF

  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

TriBeCa with Hot Tub 7 (5+2)

  • 2 bedrooms
  • Sleeps 7
  • 1 Double Bed, 1 Single Bunk Bed, 1 Single Bed and 1 Double Sofa Bed

Vista Lodge 4-6

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Zen, Hot Tub 7 Select Pitch (5+2)

  • 2 bedrooms
  • Sleeps 7
  • 1 Double Bed, 1 Single Bunk Bed, 1 Single Bed and 1 Double Sofa Bed

Zen, Hot Tub 7 Select Pitch Pet Free (5+2)

  • 2 bedrooms
  • Sleeps 7
  • 1 Double Bed, 1 Single Bunk Bed, 1 Single Bed and 1 Double Sofa Bed

4 Berth Luxury Caravan Pet Free

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

4 Berth Superior Wooden Lodge Hot tub Pet Free

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

6 Berth Superior Woode Lodge 3 Bed Hot Tub Pet Free

  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds

8 Berth Luxury Caravan Pet Free

  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Similar properties

About this property

Sandy Balls Holiday Village

Holiday park with free parking, near New Forest National Park
Along with an indoor pool, this holiday park has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna and spa services. All 297 accommodations provide conveniences such as fridges and microwaves, plus stovetops and flat-screen TVs. Guests will also find electric kettles.
Sandy Balls Holiday Village offers 297 accommodations. Fridges and microwaves are provided.

Bathrooms include baths or showers. Flat-screen televisions are featured in guestrooms.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Sandy Balls Holiday Village, you're just a quick walk from Godshill Village Hall. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This comfortable holiday park has 297 accommodations. Flat-screen TVs and fridges are available in all accommodations.
  • All accommodations offer flat-screen TVs, fridges and microwaves
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a meal at the family restaurant or drinks at the pub
  • Take a swim in the indoor and seasonal outdoor pools
  • Amenities include laundry facilities, an ATM and a vending machine
  • On-site recreation includes a gym, a sauna and archery
  • Within a 15-minute walk of New Forest National Park and Godshill Village Hall
  • Pets welcome for a fee (restrictions apply)
Sandy Balls Holiday Village offers its guests a seasonal outdoor pool, an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a vending machine, and laundry facilities are also featured at Sandy Balls Holiday Village. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Fordingbridge holiday park.

Aubrey's Forest Kitchen – On-site family restaurant.
Woodside Inn – On-site pub. Open daily.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aubrey's Forest Kitchen
  • Woodside Inn

Things to do

  • Archery
  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping centre

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Outdoors

  • In a national park

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub or shower

Entertainment

  • Flat-screen TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Oven
  • Refrigerator

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 60.00 per pet (varies based on length of stay)
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 15.00 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 60.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 15.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Sandy Balls Holiday Village
Sandy Balls Holiday Village Holiday park
Sandy Balls Holiday Village Fordingbridge
Sandy Balls Holiday Village Holiday park Fordingbridge

Sandy Balls Holiday Village Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 48 out of 95 reviews
Rating 8 - Good. 26 out of 95 reviews
Rating 6 - Okay. 12 out of 95 reviews
Rating 4 - Poor. 6 out of 95 reviews
Rating 2 - Terrible. 3 out of 95 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Joules

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

6/10 Okay

Deborah

Liked: Cleanliness
There was plenty of room well equipped but seemed like was an old cabin. When it rained at night kept us up as so loud. Didn’t have much of a view only trees. The sofa I found had fleas from the last dog but only found that out when I slept on it and woke up with bites on my legs and neck on the last day.
Stayed 4 nights in Jun 2025

2/10 Terrible

Lydia

Travelled with family
Disliked: Cleanliness
Swimming pool Was disgusting not even average . If bizzare how they still Getting away with it.
Stayed 4 nights in Jun 2025

8/10 Good

Toni

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
The aminities were satisfactory, the place was very clean inside, The main bed mattress was lumpy, causing backache, Safety wise, the bath requires bath mats as its very slippery making it difficult / dangerous for unsteady people or children getting in /out of bath / Shower. Nice touches with dog gifts and welcome gifts.
Stayed 4 nights in Jun 2025

10/10 Excellent

Gemma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and set back from the path, this place was lovely with plenty of room for us all. We had a great holiday.
Stayed 3 nights in May 2025

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely family friendly site with great facilities. The lodge was a great size, very clean and well equipped. Only downside was the Retreat restaurant, the food was awful!
Stayed 3 nights in May 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely and relaxing

It was lovely, fantastic views.
Stayed 4 nights in May 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sandy balls caravan park

The caravan park was lovely situated in the new forest couldn't fault the staff, but sometimes they didn't know what was going on. All in all a great stay and would definitely return.
Stayed 3 nights in Apr 2025

10/10 Excellent

scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

4/10 Poor

Verified traveller

Never again.

A rather curt arrival greeting. We were gifted holiday vouchers and chose to use them at Sandy Balls. An irritated member of staff kept on requesting our reservation number. I explained that we only had the details from the 3rd party booking site. Instead of reassuring me that it wasn't a problem to locate our booking, there was much huffing and puffing and guess what, there was our booking in the system, easily located. Its Sandy Balls that have an arrangement with 3rd party booking sites so perhaps dont make those deals if it irritates. The member of staff tried to say our email of confirmation wasnt from Sandy Balls but it clearly had their name at the bottom - AND this just just the check in!
Stayed 3 nights in Mar 2025

8/10 Good

Gareth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed the break at Sandy Balls park, the only downside was the pool was freezing and too cold for kids to go in.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Such a wonderful place our greyhound love the walk

Stayed 4 nights in Mar 2025

6/10 Okay

Natalie

Travelled with family
Liked: Property conditions & facilities

A place to sleep

We only used the caravan to sleep and eat breakfast. But we found the place to quite dirty mould in the walls. No extra bedding provided to change your own sheets. The duvet for the sofa bed very yellow. We ate in one of the restaurants on the first night but the kids burger was rock hard and the chips where frozen on the inside. We didn't use any of the entertainment onsite or pool so I can not comment Must bring own cleaning products
Stayed 4 nights in Mar 2025

6/10 Okay

Sylvia

Travelled with partner
Liked: Staff & service, amenities
Overall the holiday was very good the only downside was the bed was very uncomfortable and personally I think the mattress could do with replacing.
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveller

Disliked: Room comfort
A little dated. Check in staff rude when re arrived early. Told they were too busy and come back at 4!!
Stayed 4 nights in Mar 2025

8/10 Good

Joanne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Trudi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it here caravan nice and warm, a few issues but didn’t ruin my stay , will book again
Stayed 4 nights in Jan 2025

10/10 Excellent

PAUL

Stayed 4 nights in Feb 2025

6/10 Okay

Alice

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Dirty pants

Remote controls for the TV didn’t work Towels were dirty Someone else’s underwear on the floor of the master bedroom
Stayed 3 nights in Feb 2025

8/10 Good

Ermioni

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
There was a bloodstain on our bedsheets which we communicated to reception as soon as we saw it on the morning after our first sleep at around 8:30. Reception’s initial response was that we are very busy today so we will send someone before the end of the day. No sorry, no understanding of how unacceptable this is from hygiene point of view to reflect an urgent response. I had to stress this again and that we can’t use a bed we are paying for due to a very disgusting issue. So, they then sent someone straightaway to change bedsheets. It shouldn’t have taken so much effort on my side to make a point that is self-evident. Reception should have been apologetic and reactive in the very first response. In addition, cuttlery was not cleaned and also had to raise this. Again, they were cleaned after I raised it but this is why I only gave an average score for cleanliness.
Stayed 4 nights in Feb 2025

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we all enjoyed are stay here staff & entertainment were good
Stayed 3 nights in Feb 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab lodge, lovely people

This was a return visit for us and our dog. It's a lovely location, with scenic walks for the dog, aubreys restaurant for us and the activities and family disco for the little one. Our Heartwood lodge was spotless and the doggie welcome pack was very much appreciated (our dog loved the little rope toy!) Steve the night service guy welcomed.us for checkin, he is so lovely and warm. The lodge had everything a family could need, kitchen utensils, etc. The bath in the bedroom was a really nice touch, I spent the first night soaking after the long drive with a glass of wine! The only downside was the shower design, which leaked water all over the floor, but there is nothing anyone can do about this. It's a lovely drive to Bournemouth or any of the New Forest towns. We are already looking forward to next year!
Stayed 3 nights in Feb 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sandy balls is a beautiful place to stay, our caravan was excellent and situated in amongst tall trees. There are lots of lovely walks in and around Sandy balls so we didn’t have to use the car. Lots of birds, deer, ponies and alpacas. We love Sandy balls, great place to come and recharge. I would highly recommend it.
Stayed 3 nights in Jan 2025