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SureStay Plus Hotel by Best Western Auburn

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Auburn

Reception
Lobby
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, iron/ironing board
Exterior
Free daily full breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
225 Touring Drive, Auburn, IN, 46706
  • Place, De Kalb County Superior Court
    ‪4 min drive‬
  • Place, Auburn Cord Duesenberg Automobile Museum
    ‪4 min drive‬
  • Place, Bridgewater East Golf Club
    ‪10 min drive‬
  • Airport, Fort Wayne, IN (FWA-Fort Wayne Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(54 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About this property

SureStay Plus Hotel by Best Western Auburn

Hotel connected to a shopping centre in Auburn with free breakfast
This hotel features a 24-hour fitness centre, a 24-hour business centre and laundry facilities. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station and a corner/local shop. Change of towels is available on request
SureStay Plus Hotel by Best Western Auburn offers 52 air-conditioned accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

This Auburn hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Auburn. During your stay, you'll be connected to a shopping centre and within walking distance of De Kalb County Superior Court. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a 24-hour business centre and convenience store
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from De Kalb County Superior Court and a few minutes from Auburn Cord Duesenberg Automobile Museum
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. The business-friendly SureStay Plus Hotel by Best Western Auburn also features a 24-hour fitness centre, a fireplace in the lobby, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Auburn hotel.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Braille/raised signage
  • No lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1960
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 5.0

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Auburn Inn Motel Auburn
Auburn Inn Motel
Auburn Inn Auburn
Surestay Plus By Auburn Auburn
SureStay Plus Hotel by Best Western Auburn Hotel
SureStay Plus Hotel by Best Western Auburn Auburn
SureStay Plus Hotel by Best Western Auburn Hotel Auburn

Reviews

SureStay Plus Hotel by Best Western Auburn Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 465 out of 806 reviews
Rating 8 - Good. 238 out of 806 reviews
Rating 6 - Okay. 60 out of 806 reviews
Rating 4 - Poor. 24 out of 806 reviews
Rating 2 - Terrible. 19 out of 806 reviews

Reviews

10/10 Excellent

CASEY, Scottsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Cindy

Liked: Staff & service, room comfort

Bed was Comfortable

The bed was very comfortable. The room was dated. There was a piece of trash on the floor when we got there and I left it to see if it would be picked up the second day and it was still there. It wasn’t a small piece of trash it looked like some kind of bag had been opened and the top part fell on the floor. They did come in and make beds and change towels. There was also some baseboard material missing in the bathroom and it is the older style tub they are slick without the rubber mat provided.
Stayed 2 nights in Aug 2025

8/10 Good

Loren

Liked: Cleanliness, room comfort

great bargain

Place is a little dated, but if one is looking for a comfortable and economical place to sleep, it's here.
Stayed 1 night in Jul 2025

8/10 Good

Keith

Liked: Staff & service, amenities, property conditions & facilities
Comfy room and bed and good staff with a minimum breakfast
Stayed 1 night in Jul 2025

6/10 Okay

Deborah

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was ok and looked clean. The duvet had rips in it and the shower curtain was torn. There is a sign directing you to vending, which isn't there. My blood sugar was out of whack so I needed something. Went to the corner to ask and was told they had snacks for purchase. Great so I picked a couple of items. But when I went to give my card to pay, I was told cash only, which is not noted on the price sheet. The clerk also watched me load luggage onto the baggage cart. I then asked where the elevator was, only to be told there isn't one. Might be a good idea to mention this on website to alert future visitors.
Stayed 1 night in Jul 2025

10/10 Excellent

Delford, Lawrenceburg

Liked: Cleanliness, staff & service, property conditions & facilities
Older building with character
Stayed 1 night in Jul 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities
It's an interesting building. I'm not sure if it is ADA accessible so verify before booking. Rooms show their age with paint missing from doors. Also there is a pervasive tobacco odor at least on the second floor. Staff was very nice and helpful.
Stayed 1 night in Jul 2025

8/10 Good

Kristyn

Liked: Cleanliness, staff & service
Convenient to what we were doing
Stayed 2 nights in Jul 2025

8/10 Good

Patty

Stayed 1 night in Jul 2025

8/10 Good

Cynthia

Stayed 2 nights in Jul 2025

8/10 Good

Emerson, Brampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Patty

Liked: Property conditions & facilities
Have stayed there many times.
Stayed 1 night in Jul 2025

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jul 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Start the drive home

Convenience to the highway and shopping. Dated furniture and fixtures.
Stayed 1 night in Jul 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful historic hotel! Everything about it is charming! Love the screen porch with rocking chairs and the lovely woodwork. Everyone was very friendly and helpful. Room was quiet, clean and comfortable and the breakfast was really good. There are lots of shopping and dining options very close. My grandchild and I traveled together for a week and this hotel was by far our favorite!
Stayed 1 night in Jul 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jessica

Would definitely stay again!

The hotel itself is nice, has a lot of history which we loved. Staff was friendly, rooms were pretty clean. There were a few little things but nothing that made us feel uncomfortable in any way. The pool was closed which wasn’t a problem for us but if we would’ve brought the kids they would’ve been very disappointed. I think this is something that should be shared with their customers. All in all we had a great time and would stay again and recommend. Also locations is absolutely perfect, everything you need is right there.
Stayed 1 night in Jul 2025

8/10 Good

Bradley

Liked: Cleanliness, amenities
We stayed overnight and it was clean and comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The lobby had an old world charmed to it. Everything was clean and the bed slept great.
Stayed 1 night in Jul 2025

8/10 Good

PENNY, PUNTA GORDA

Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Stayed 4 nights in Jul 2025

6/10 Okay

Omar

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
It is an old wooden building. Room was smelly. Sink was beside the door. No sink in the washroom. To wash yiur hand hou need to get out of washroom. Some electrical plugs donkt work. It is bad, but does not wirth 8 score they have. It is level of Motel not hotel. Even some Motels are better.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kimberly

Liked: Staff & service, property conditions & facilities
Very nice place super cute.. close to alot of food places and walmart is right behind the hotel. Definitely recommend
Stayed 1 night in Jul 2025

10/10 Excellent

Jim

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the area, felt safe, the hotel was very unique in appearance and style. Everyone behind the counter were very helpful and friendly. Would refer it to others that would need a place to stay in that area.
Stayed 1 night in Jul 2025

10/10 Excellent

Connie

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful. They made us feel very much at home.
Stayed 2 nights in Jul 2025