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Moorings Hotel

4.0 star property

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Photo gallery for Moorings Hotel

Balcony
Exterior
Dinner served
Bathtub, free toiletries, towels
Soundproofing, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View in a map
Seanivan, Banavie, Fort William,, Fort William, SCT, PH33 7LY
  • Place, Neptune's Staircase
    ‪3 min walk‬
  • Place, Cape Wrath Trail
    ‪3 min walk‬
  • Place, Inverlochy Castle
    ‪3 min drive‬

Room options

View all photos for Standard Double Room

Soundproofing, free WiFi, bed sheets

Standard Double Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

Soundproofing, free WiFi, bed sheets

Standard Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Soundproofing, free WiFi, bed sheets

Superior Double or Twin Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Double or Twin Room

Balcony

Executive Double or Twin Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Double Room

Soundproofing, free WiFi, bed sheets

Executive Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Soundproofing, free WiFi, bed sheets

Family Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Moorings Hotel

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, laundry facilities and wedding services are on-site.
Moorings Hotel offers 32 accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Moorings Hotel, you're just a quick walk from Cape Wrath Trail. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include luggage storage and wedding services
  • On-site recreation includes a gym
  • Steps from Neptune's Staircase and a 4-minute drive from Inverlochy Castle
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, a terrace, and a picnic area are also featured at Moorings Hotel. Self parking is free.

This 4-star Fort William hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 9:30 AM.
Bistro – This bistro only serves dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistro

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Wedding services

Outdoors

  • On the waterfront
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 42 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 42 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Moorings

Moorings Fort William

Moorings Hotel

Moorings Hotel Fort William

The Moorings Hotel

Moorings Hotel Hotel

Moorings Hotel Fort William

Moorings Hotel Hotel Fort William

Moorings Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 24 out of 73 reviews
Rating 8 - Good. 32 out of 73 reviews
Rating 6 - Okay. 10 out of 73 reviews
Rating 4 - Poor. 6 out of 73 reviews
Rating 2 - Terrible. 1 out of 73 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

DON

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

So disappointing!

For a 4 star hotel this was appalling. During our 3 night stay we didn’t see one member of hotel staff. No reception (self checkin & out) room was dirty I had to clean the toilet when we arrived and the cups but there was no one to tell. Rang reception several times no one picks up. Went down whole area in darkness. You would have thought the hotel was closed. Dinning room closed breakfast in attached bistro, thank goodness this was lovely.
Stayed 3 nights in Apr 2022
Verified

8/10 Good

Philip

Liked: Cleanliness, property conditions & facilities
Superb location - views and easy to find. Excellent shower and balcony. Room quiet and dark, and decor, facilities and size good. Bed could benefit from new mattress. Self check in not great - impersonal and awkward to use, but suppose helps to save money during hard times for hospitality sector. Bar n restaurant staff pleasant, prompt and helpful. Food OK for price. Overall value for money OK. Would stay in refurbed balcony room again.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived @ Fort William on the Blue Pullman train & caught a taxi to this hotel, book in is electronic and we reserved breakfast for two days, 2 early morning calls and enjoyed a nice meal on the Sunday. We even found time to walk up Neptunes Staircase to the top and down the other side the scenery is fantastic. Ben Nevis was looking majestic.
Stayed 2 nights in Oct 2021
Verified

8/10 Good

pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

The staff where welcoming and looked after us extremely well.
Stayed 1 night in Oct 2021
Verified

8/10 Good

Nicholas

Liked: Cleanliness, room comfort

Traditional Scottish hospitality, beautiful area.

Amazing location by Caledonian Canal. Great view of Ben Nevis. Excellent room. Very friendly staff, but perhaps newer members of staff could have done with a bit more restaurant training. Would return again to use as base for a magnificent area.
Stayed 2 nights in Sep 2021
Verified

4/10 Poor

James

Liked: Cleanliness, staff & service

Very overpriced

Paid £260 for a standard room. The room was very basic and definitely not worth that much
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

Cyn

Disappointing stay

We booked to stay at the Moorings Hotel last year. When we arrived they did not have us on their system & had no room for us to stay. We had to find alternative accommodation in the town which was not particularly good. So very disappointing- not sure how the Moorings lost our booking?
Stayed 1 night in Sep 2021
Verified

6/10 Okay

dominic

Disliked: Property conditions & facilities

Short family staycation near Ben Nevis

This hotel has two distinct areas, the original and a new section. We stayed in the original so can only review that area. Was a lot of stairs (both up and down) to get to our room (no lift) and with heavy bags was awkward (no porter to help). This part of the hotel needs to be refurbed, although clean, the carpets are a bit shabby. The hotel has a 4 star review which in my opinion is outdated (may apply to the new section). There is an automated check-in system that didn't work and just caused queues. There was also no one at reception during our 2 days stay at all, including when i tried to check out. In our room the windows were screwed shut so unable to open meaning the room was stuffy and hot, there was a plug-in- fan in the wardrobe but it only recirculated the stuffy air. The views from our room (old section) were pretty amazing of the Caledonian canal locks and of Ben Nevis. We didn't try breakfast as thought £15 /head was a bit expensive. Best thing about the Moorings Hotel for us was it allowed dogs to stay (for an extra charge of course) and the views. This was a staycation for 2021 and we were somewhat surprised with the cost of everything (appreciate the area is remote, but.....)
Stayed 2 nights in Sep 2021
Verified

4/10 Poor

Andrea

Disliked: Cleanliness, property conditions & facilities
The location was excellent overlooking Neptune’s Steps and with beautiful weather we were able to sit on the deck with a view of Ben Nevis. We were disappointed with the contactless check-in, it was a faceless experience which then spread throughout our stay. Although the staff we encountered were on the whole very friendly and helpful there was a distinct lack of leadership and an obvious shortage of staff. We understand that because of the pandemic there have to be changes to the usual practices but that doesn’t really explain why we had to ask for extra toilet rolls (one for a four day stay was never going to be enough). We also had to ask for clean towels and empty our own bin because the rooms weren’t made up daily - which we would expect for a so-called 4 star hotel. Again, the pandemic may be an excuse but surely cleanliness can be maintained with careful planning. When we asked staff why our towels hadn’t been changed they said that we should have been made aware at check-in that rooms weren’t going to be made up but of course it was contactless so we weren’t told. When we complained to a member of staff about how ridiculous it was that we had to ask for toilet roll she was very apologetic. She explained that the hotel had changed hands a couple of years ago and the property was now run by a management company - which may explain why it felt lacking in atmosphere and warmth.
Stayed 4 nights in Aug 2021
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location in the Highlands next to Neptune's ladder canal locks.
Stayed 2 nights in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
We stayed at this hotel twice on our trip round Scotland. The 2nd time was better than the 1st, mainly because the room better dodgy water pressure 1st time round. Staff were pretty good, food was fine. Bit pricey and I'm not really sure how it can be a 4 star hotel. Suited our needs you get a good view of Ben Nevis on a clear day.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff unfailingly friendly and helpful. amazing location and added bonus of balcony with view of ben nevis, overlooking canal and neptune's staircase of locks. excellent room, spacious, views, comfortable bed, all immaculate. bistro well organised and a very pleasant space to eat in.
Stayed 7 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and good location.
Stayed 2 nights in Aug 2021
Verified

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay in a good location. Hotel very clean,staff very friendly and helpful. Lovely hotel in a beautiful location. Hotel very clean. Staff very friendly and helpful
Stayed 4 nights in Jul 2021
Verified

6/10 Okay

Christine

Liked: Cleanliness

Perfect location but a bit tired and understaffed

Average stay but Hotel a bit dated. Room large, clean and had good ‘ in room ‘ beverages etc. No-one working in reception when we arrived so had a wait a bit for checkin. No-one working reception when we left, it was a key drop, therefore no-one enquired about our stay or time at the hotel. Bar area was short staffed, so because they had 2 tables of dirty tumblers to deal with, they decided to call last orders at 10.15 . Maid came into room at 9am whilst we were dressing even though check out wasn’t for a while after. Location great… Right beside Neptune’s Staircase and the Balvadie railway station so convenient for sight seeing and travelling.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very good staff specialty young lady Prachi. Plenty of parking. Very good Bistro. Good room size and baths. Quick response to any requests. To go to some rooms, you may have to pass through staircases and a series of corridors that are not situated at same level. That to us was a minor issue.
Stayed 5 nights in Jul 2021
Verified

8/10 Good

Andrew

Liked: Staff & service, property conditions & facilities, room comfort

Great Highland Hotel

lovely highland hotel, very good location assuming you have a car, beautiful views of Ben Nevis and located right on Neptunes Staircase.
Stayed 3 nights in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The meals were good staff very friendly and helpful
Stayed 6 nights in Jun 2021
Verified

4/10 Poor

Stuart

Disliked: Property conditions & facilities
4 star rating very misleading. Rooms old fashioned. Breakfast not the best but evening meal ok in canteen style restaurant which was a let down. Personally would not recommend as the whispering pines far better.
Stayed 1 night in Jun 2021
Verified

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in beautiful location

Nice hotel in a beautiful location. Very peaceful and lovely big room. Breakfast was also very nice and would stay again
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

Fantastic stay. Even wiyh restrictions etc, I had an excellent stay at The Moorings. Staff were very friendly and helpful, room was clean and comfortable. Dinner was delicious and breakfast was fine considering there isn't cooked food due to Covid.
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value.

Lovely stay, Cathy and the other staff were friendly and helpful. Lovely Christmas menu for food.
Stayed 1 night in Dec 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The hotel is very clean, and the staff were great. We had dinner and breakfast, the food and service was very good. The rooms are dated, but very clean. Good location
Stayed 1 night in Sep 2020
Verified

8/10 Good

Jonny

Liked: Cleanliness, staff & service, amenities
Fantastic room with a balcony looking out on Ben Nevis and the flight of locks. Food was good, customer service was great and room service was unbelievably rapid. We were in the new part of the hotel, the older parts looked like they could do with a bit of investment.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a really good stay at the hotel the staff were all very friendly and helpful the room was clean and the bed was comfortable.The whole hotel was clean and well maintained,food was good and there was a good choice.The hotel itself is in a good location and the ground around it is well maintained.We had our dog with us and the staff were very accommodating with her and to be able to leave her in the room while we ate downstairs was a big plus and after eating we could bring her down to the bar area.The breakfast was excellent with a good choice.Would stay here again and would recommend it to people.
Bella at Neptunes Staircase at the back of the hotel.
Garden seating area for having a quiet drink.
Stayed 3 nights in Aug 2020