2/10 Terrible
Emily
24 Aug 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE!
We booked this hotel through Expedia but left within 45 minutes of arriving — it felt completely unsafe from the start. On arrival, we saw a man on the top balcony injecting himself with something. At check-in, the staff seemed hesitant to give us a room on the top floor and made a few calls before finally taking us there. We had large bags from traveling for three months, but they tried to insist on us taking the stairs while they took our luggage in the lift — which felt very suspicious.
The lift we eventually used had urine on the floor, and another guest shouted to hold the doors, which the staff member desperately tried to close. When we reached the room, there was a man sitting outside smoking with clear injection marks on his arms. The whole environment felt dodgy and unsafe.
We immediately asked to change rooms, but even after moving to another side of the hotel, the feeling of unease didn’t go away. We ended up leaving and paying extra for a much better hotel just 10 minutes down the road.
To make matters worse, when we asked for a refund, the staff told us to go through Expedia — and the hotel then denied the request. Complete waste of money, but we’d rather lose the money than stay there. Something is definitely not right with this place — do yourself a favor and stay elsewhere.
Emily
Stayed 1 night in Aug 2025
