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Ambassador Hotel Frankfurt

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Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Bar
  • Laundry room
  • Room service

Explore the area

View in a map
Moselstrasse 12, Frankfurt, HE, 60329
  • Place, Financial District
    ‪1 min walk‬
  • Place, Kaiserstrasse
    ‪2 min walk‬
  • Place, Staedel Museum
    ‪7 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪16 min drive‬

Room options

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard room with 1 double bed & Sofa

In-room safe, desk, free WiFi, bed sheets

Standard room with 1 double bed & Sofa

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room with one double bed

In-room safe, desk, free WiFi, bed sheets

Standard Room with one double bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Standard Room with 1 single bed

In-room safe, desk, free WiFi, bed sheets

Standard Room with 1 single bed

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room with Twin Beds

In-room safe, desk, free WiFi, bed sheets

Standard Room with Twin Beds

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Ambassador Hotel Frankfurt

This hotel features a bar/lounge, a snack bar/deli and coffee/tea in a common area. WiFi in public areas is free. Additionally, a business centre, conference space and dry cleaning are on-site.
Ambassador Hotel Frankfurt offers 38 accommodations with a safe and a hairdryer. Cable televisions are provided. Bathrooms include a combined bath/shower unit.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Ambassador Hotel Frankfurt, you're connected to the convention centre and just a quick walk from Financial District. Features include free WiFi in public areas, plus a bar and a business centre.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Within a 15-minute walk of Frankfurt Christmas Market and Römerberg
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Ambassador Hotel Frankfurt.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 12 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • On a river

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Desk
  • Free local calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Ambassador Frankfurt
Ambassador Frankfurt Hotel
Ambassador Hotel Frankfurt
Frankfurt Ambassador Hotel
Frankfurt Hotel Ambassador
Hotel Ambassador Frankfurt
Ambassador Frankfurt Frankfurt
Ambassador Hotel Frankfurt Hotel
Ambassador Hotel Frankfurt Frankfurt
Ambassador Hotel Frankfurt Hotel Frankfurt

Ambassador Hotel Frankfurt Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 139 out of 697 reviews
Rating 8 - Good. 317 out of 697 reviews
Rating 6 - Okay. 177 out of 697 reviews
Rating 4 - Poor. 45 out of 697 reviews
Rating 2 - Terrible. 19 out of 697 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Radu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check-in lady was excellent.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its an overall good hotel with excelllent customer service from staff. The staff were very helpful and respectful towards hotel guests.
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Nice breakfast buffet. Rooms are small and a bit dated.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and highly convenient location, close to public transportation and friendly staff. Lobby was clean, well lit and inviting. The room and bathroom was very clean, comfortable and while compact, didn't feel too small. The breakfast was delicious and a great start to the day with lots of simple options. Definitely would stay here again.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Marc

Liked: Staff & service, amenities, property conditions & facilities
Enjoyed the staff, lobby, and room. Neighborhood was mediocre. Within walking distance of train station and downtown though.
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a ibis property, and was a decent stay. The staff was very helpful, and the check-in area was good for a short coffee break. The location was good for our trip, near the main Frankfurt train station and not too far from the city center. The breakfast was actually really above and beyond. The hotel layout was a little confusing, and we did not get our reserved room type (4 single beds vs 1 double & 1 pullout). Overall good stay.
Verified review

8/10 Good

CHEUK YIN

N/A
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Kerstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft ist sehr Zentral so das man alles gut und einfach zu Fuss erreichen konnte. Sollte es dochmal etwas nach außerhalb gehe, waren die öffentlichen Verkehrsmittel nicht weit weg und damit alles schnell zu erreichen. Was für andere etwas sehr störend sein könnte wäre die Dauer laufende Lüftung im Badezimmer. Aber wir waren so kaputt von Tag das es uns weniger gestört hat.
Stayed 3 nights in Nov 2023
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities

Zentral

für eine Nacht ok
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super zentral gelegen, sehr freundliches Personal.
Verified review

10/10 Excellent

Klaus-Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kurze Reise nach Frankfurt

Kurztrip in Frankfurt
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, room comfort

Hotel bom para poucos dias.

Boa experiência, próximo a estação central de trens.
Stayed 3 nights in Oct 2022
Verified review

6/10 Okay

Sakari

Ympäristö epäsiisti. Sisäänkirjoittautuminen kangerteli
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities

Alles in Ordnung

Die Matratze war gut und nicht durchgelegen, Wasserkocher und Tee waren vorhanden. Die Zimmergröße war angemessen.
Stayed 1 night in May 2022
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is an ibis, that information was discovered after looking for the hotel for 10 minutes around the area, so I do not understand why it is advertised as Ambassador Hotel. The staff was very polite and the rooms have good space, the bathroom not so much. The TV is SO SO small that it is impossible to watch
Stayed 1 night in May 2022
Verified review

10/10 Excellent

Mitzli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado!

El hotel es muy bonito y limpio, super cerca de Romer, estación de bus y de tren, y otros puntos de interés. Personal amable y desayuno buffet rico.
Stayed 2 nights in Apr 2022
Verified review

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Odlicno iskustvo
Stayed 4 nights in Dec 2021
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

It was great overall
Stayed 2 nights in Dec 2021
Verified review

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with very large breakfast buffet
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Greta

Liked: Cleanliness, amenities, property conditions & facilities
Huoneen lattiaa ei oltu imuroitu ja henkilökunta oli melko tympeää. Aamiainen oli todella hyvä. Äänieristys oli todella huono mutta naapurini olivat onneksi rauhallisia. Loistava sijainti.
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Jonatan Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima experiência

O hotel tem um Excelente café da manhã, ótima localização central e próxima a estação de trem. Recomendamos.
Stayed 7 nights in Oct 2021
Verified review

8/10 Good

Talib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am totally satisfied about this hotel. It is clean and the Personnel are very friendly. If I would have a second Chance to be in Frankfurt... I would be in this hotel again. I think this is enoug Statement to Show my satisfaction about this hotel.
Stayed 2 nights in Oct 2021
Verified review

8/10 Good

Jonatan Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SUPER RECOMENDADO

Excelente hotel, ótima localização, porém o hotel faz parte da rede Ibis e no anúncio da hoteis.com falta essa informação. Café da manhã excelente e muito variado.
Stayed 2 nights in Oct 2021
Verified review

4/10 Poor

Mickael

Disliked: Staff & service, property conditions & facilities, room comfort

Pas du satisfait

A mon arrivée j’ai voulu boire un thé à disposition à l’accueil Sauf que le thé était horrible, froid, et le lait avait tourné.. la réceptionniste n’a pas voulu reconnaître et elle était complètement hors sujet.. A déconseiller
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Soggiorno nell insieme gradevole

Soggiorno nell insieme gradevole pulizia camera deludente si notava la polvere .colazione con poco si potrebbe migliorare di tanto troppo striminzita,posizione centrale non meno di un km si raggiungono diversi punti attrattivi ..lo consiglio
Stayed 7 nights in Dec 2019