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Citadines City Centre Frankfurt

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Photo gallery for Citadines City Centre Frankfurt

Egyptian cotton sheets, premium bedding, in-room safe
Lobby sitting area
Dining
Exterior
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Air conditioning
  • Pet-friendly
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Europa-Allee 23, Frankfurt, HE, 60327
  • Skyline Plaza
    ‪3 min walk‬
  • Frankfurt Trade Fair
    ‪3 min walk‬
  • Congress Center Messe Frankfurt
    ‪8 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Studio

Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Studio

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Studio

Egyptian cotton sheets, premium bedding, in-room safe

Studio

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Apartment, 2 Bedrooms

Classic Apartment, 2 Bedrooms | Living area | Flat-screen TV, iPod dock

Classic Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Classic Room

Classic Room | Egyptian cotton sheets, premium bedding, in-room safe

Classic Room

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Apartment, 1 Bedroom

Flat-screen TV, iPod dock

Classic Apartment, 1 Bedroom

  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Citadines City Centre Frankfurt

Hotel with a fitness centre, a short walk to Skyline Plaza
Along with a fitness centre, this smoke-free hotel has a 24-hour business centre and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Weekly housekeeping is available.
Citadines City Centre Frankfurt offers 165 accommodations with iPod docking stations and a safe. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Citadines City Centre Frankfurt, you're just a quick walk from Skyline Plaza. You'll find features such as free WiFi in public areas, plus a gym and a 24-hour business centre.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 4-minute walk from Frankfurt Trade Fair and 3 minutes on foot from Skyline Plaza
  • Pets welcome for a fee
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 516 square feet (48 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Citadines City Centre Frankfurt. Parking is available for a fee.

This Frankfurt hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 516 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2013
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 9.5 for children
  • Self-parking fee: EUR 19 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: EUR 25 per day; may vary based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Citadines City Centre
Citadines City Centre Aparthotel
Citadines City Centre Aparthotel Frankfurt
Citadines City Centre Frankfurt
Citadines Frankfurt City Centre
Citadines City Centre Frankfurt Hotel

Citadines City Centre Frankfurt Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 267 out of 465 reviews
Rating 8 - Good. 145 out of 465 reviews
Rating 6 - Okay. 32 out of 465 reviews
Rating 4 - Poor. 13 out of 465 reviews
Rating 2 - Terrible. 8 out of 465 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mohamed, Highland park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Stayed 5 nights in Feb 2025

10/10 Excellent

Bouillanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very well beautiful views delicious breakfast you have coffee and tea cookies self service free hotel position very well service excellent

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Convenient Apartment Hotel

Stayed for the week for an exhibition at Messe Frankfurt. Hotel is located across the road from Hall 3, very conveniently located. Rooms are nice and spacious, basic no frills hotel but works fine. Only complaint is I wish they provided more towels, theres only a small thin one in the hotel and they only changed it once every 3 days...
Stayed 6 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay as a family

Really comfortable and perfect for a family. Close to the city centre as well so very convenient
Stayed 6 nights in Dec 2024

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice sized hotel directly across from Skyline Plaza. Each room has a small kettle with tea/coffee options and the staff were lovely. There is a tram stop 3 minutes walk which is a few short stops (under 10 minutes) from the main train station. Or you can walk to the main train station in about 15 minutes. From the train station, the Christmas markets are a short walk of around 10 minutes and well worth it for the historic scenery. The hotel had construction outside when we started (December 2024) but the hotel is so quiet you barely hear a thing, particularly in the evening. We really enjoyed our stay and would stay again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Asad

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient hotel when attending an event at the Messe. Despite a mall right opposite it was still quiet. Nice and clean but I don’t understand why room cleaning is once a week instead of daily like all other hotels.
Stayed 3 nights in Nov 2024

10/10 Excellent

LEAKHENA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean room. Convenient location.
Stayed 3 nights in Oct 2024

8/10 Good

Bouillanne

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel it's near all your needs very good
Stayed 3 nights in Nov 2024

8/10 Good

Bouillanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay
Stayed 3 nights in Oct 2024

8/10 Good

Bouillanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Kathleen

Stayed 3 nights in Oct 2024

10/10 Excellent

ANWAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

ANWAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Hoang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Bruno

Business traveller
Disliked: Amenities
Service at the counter, in one week never got a Hello from Reception, they turn away instead of welcoming you
Stayed 6 nights in Sep 2024

10/10 Excellent

Hua

Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The rooms are way too small and the parking is way too confusing… I got lost, locked into places I couldn’t understand how to get out… and all they could say… “we can’t see you on the camera.” For the room, I asked for a suite, but we got two different small rooms opposite to each other. But, the man at check in was very nice and helpful. I also liked the master bed because it was comfortable and the breakfast was very good that I kind of forgave the problems with the small rooms and parking fiasco
Stayed 1 night in Aug 2024

10/10 Excellent

Hua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. We got the 1 bedroom with kitchenette and were suprised how big the fridge was, freezer was as expected. No oven. There is a mall across the street and U-Bahn around 4 blocks. Like most of Frankfurt, parking is hard to find. We got a parking pass to the lot below for 120EU a week. Overall, I would recommend this place but with 2 boys, 9 and 11, a place with a pool would have made our lives easier.
Stayed 8 nights in Aug 2024

10/10 Excellent

Lior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Robert, Huntsville

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to place to stay in Frankfurt. Always excellent.
Stayed 2 nights in Jul 2024